Business Details
11 Years
experience
Your Trusted Independent Real Estate Agents in South London
Urban Village was founded on the principle of redefining the estate agency experience. With over 32 years of combined industry expertise, our team prioritises seamless property transactions through local market knowledge and transparent practices. Established in 2015 by Suzanne Vincent, a seasoned professional with 33 years in real estate, we specialise in sales, lettings, and property management across South London. Our approach combines progressive strategies with personalised service, ensuring clients receive tailored solutions. We leverage extensive marketing networks and in-house property management to maximise value for homeowners and landlords.Our commitment to fair pricing, 24/7 client support, and proactive tenant vetting distinguishes us in the competitive London market. The team's deep understanding of areas like Camberwell and Brixton enables precise property valuations and strategic sales timing. Regular property inspections and a network of trusted contractors ensure ongoing asset protection for landlords. Client testimonials consistently highlight our responsiveness, professionalism, and the tangible results achieved through our research-driven methodology.
Services
Property Sales
Lettings
Free Valuations
Home Staging
Property Management
Details
- Year established: 2015
Highlights and features
- Unrivalled market knowledge and local expertise in South London
- Free professional photoshoot to showcase your property
- Exceptional, dedicated customer service with prompt communication
- Coverage on all major property websites
- Fair and transparent fees with no hidden costs
Associations and certifications
- Property Ombudsmen Scheme
- CMP certificate
What people say
Excellent from start to finish
Professional and prompt
Best we have come across
Genuine and trustworthy
Highly recommended
Services
Property Sales
Our property sales service combines local market expertise with strategic marketing to achieve optimal sale prices. We offer professional photography, nationwide property portal exposure, and data-driven pricing analysis. Our team provides ongoing performance analysis and activity tracking throughout the sales process to ensure successful transactions.
Lettings
We specialise in connecting landlords with quality tenants through comprehensive referencing and pre-qualification processes. Our service includes property marketing, tenant management, and regular inspections. Landlords benefit from transparent fee structures and access to our 24/7 client care portal for property oversight.
Free Valuations
Our free valuation service provides accurate market assessments based on current trends and comparable sales. Expert consultants analyse your property's unique characteristics and local market conditions to determine realistic pricing strategies for optimal market positioning.
Property Management
Our comprehensive property management covers maintenance, rent collection, and tenant communication. We conduct bi-annual inspections and maintain a network of trusted contractors. The service includes compliance checks and fire safety inspections to protect your investment.
Home Staging
Our free home staging consultation helps maximise property appeal through decluttering and space optimisation. We provide practical advice on enhancing visual appeal to attract potential buyers and potentially increase property value.
People
Suzanne Vincent
Founder
With 33 years of real estate experience, Suzanne established Urban Village in 2015 after a successful career in estate agency. She specialises in delivering transparent services and has extensive knowledge of South London property markets.
Sarah Trevett
Team Manager
Sarah leads our team with seven years of estate agency experience, focusing on personalised client experiences. She specialises in guiding clients through property transactions while maintaining high service standards.
Kate Morrison
Property Manager
Kate manages property portfolios with seven years of specialist property management experience. Her organisational skills and tenant relationship expertise ensure smooth landlord operations and issue resolution.
Julie Simpson
Tenancy Compliance Officer
Julie oversees tenancy compliance with meticulous attention to fire safety regulations. Her detailed inspections and reporting ensure properties meet all legal requirements while maintaining high safety standards.
Natalie Elliott
Property Sales
Natalie combines local South London knowledge with property sales expertise. Her background in entertainment agency brings a unique client-focused approach to property transactions and customer service.
Questions
How do I book a free property valuation?
Complete our online form or contact us directly to schedule a convenient time for your free valuation with our property experts.
What areas do you cover?
We specialise in South London areas including Camberwell, Brixton, Denmark Hill, Herne Hill, and surrounding neighbourhoods.
What services do you offer landlords?
We provide lettings, property management, tenant referencing, regular inspections, and 24/7 client support for landlords.
Do you offer home staging services?
Yes, we offer free home staging consultations to help maximise your property's appeal and potential sale price.
What are your fees?
Our fees start at 10% for let-only services and 15% for premium managed services, both inclusive of VAT.
Reviews (6)
Claire Winter
Jan 14, 2022
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Positive:Professionalism,Quality,Responsiveness,Value
Can't recommend enough. Jordan was so friendly and helpful from the very first, he went above and beyond to accommodate me and was always checking in to make sure everything was going smoothly. Daniella and the team continue to be so helpful after the move. A lovely company with a personal feel.
Can't recommend enough. Jordan was so friendly and helpful from the very first, he went above and beyond to accommodate me and was always checking in to make sure everything was going smoothly. Daniella and the team continue to be so helpful after the move. A lovely company with a personal feel.
Bianca Bell
Jan 10, 2022
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Positive:Professionalism,Responsiveness
Urban Village were great in helping us find our apartment to rent in Brixton. Jordan was friendly and professional and communicated well with us through the whole process. Big shout out to him and the team for great service, answering every question promptly and keeping us updated the whole process.
Urban Village were great in helping us find our apartment to rent in Brixton. Jordan was friendly and professional and communicated well with us through the whole process. Big shout out to him and the team for great service, answering every question promptly and keeping us updated the whole process.
Phoebe
Jan 10, 2022
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We sold our flat through Urban Village and it was a terrific experience. Suzanne and the team were incredibly supportive and efficient and very open and easy to discuss issues with. They kept the whole sale moving and we couldnt have been better served. Id recommend them to anyone selling in the area - they know it better than the big anonymous companies and care about the community. If we werent moving out of the area wed go with them again!
Nicola Onyema
Dec 25, 2021
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I was extremely impressed with how supportive and friendly the guys at urban village were. Id been struggling to find a flat for quite a while and they helped me find a place that was to my specifications and guided me every step of the way. They went above and beyond to follow up and ensure everything went smoothly and that meant a lot to me. Id absolutely recommend them to everyone. 10/10
Rich Newland
Dec 17, 2021
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Suzanne, Sara and the team are top class. Throughout the sales process they communicated regularly and worked relentlessly to market and complete the sale at a price I was delighted with. I have no hesitation in recommending Urban Village as a brilliant Estate Agent, who work incredibly hard for their clients.
Anoop Sagar
Nov 07, 2021
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