Business Details
Trusted Childcare in Poole
At First Steps Day Nursery, we are dedicated to creating a nurturing, vibrant, and interactive environment where every child is valued as an individual. Our team of highly qualified practitioners prioritises high-quality childcare and education, ensuring that each day is filled with fun, laughter, and meaningful learning experiences. With dedicated rooms for babies, toddlers, and pre-schoolers, we follow the Early Years Foundation Stage (EYFS) curriculum, tailoring activities to children's unique interests and needs.We work closely with families to maintain continuity in routines, particularly for our youngest children, and provide structured yet flexible environments that encourage independence and confidence. Our holiday club offers engaging activities for older children, fostering social connections and creativity. As an Ofsted-registered nursery, we uphold rigorous standards of safety, education, and care, striving to be a trusted partner for families in Poole and surrounding areas.
Services
Teddybear Room
Sunshine Room
Pre-school
Holiday Club
Virtual Tours
EYFS Curriculum
Sensory Play
Potty Training Support
Parent Consultations
Outdoor Activities
Highlights and features
- We provide individualised care tailored to each child's developmental needs.
- Our team includes highly qualified childcare practitioners with expertise in early years education.
- We follow the EYFS curriculum to ensure structured, play-based learning.
- Holiday clubs offer flexible, fun activities for school-aged children.
- We maintain strong partnerships with families to support consistent routines.
What people say
Safe, warm environment
Qualified practitioners
Fun and laughter
Structured learning
Flexible routines
Services
Teddybear Room
Our Teddybear Room provides a nurturing environment for babies aged 3 months to 2 years. With a 1:3 staff-to-child ratio, we focus on sensory play, routine continuity, and creating a secure, home-like atmosphere to support early development.
Sunshine Room
The Sunshine Room caters to toddlers with a 1:5 staff-to-child ratio, offering structured activities and potty training support. Our refurbished space encourages independence and exploration through educational play, preparing children for pre-school.
Pre-school
Our Pre-school program for ages 3-5 follows the EYFS curriculum, with a 1:8 staff-to-child ratio. Children engage in free play, structured learning sessions, and outdoor activities to build confidence and school readiness through play-based education.
Holiday Club
Our Holiday Club operates during school breaks for children aged 4-10, offering craft activities, team games, and access to recreational facilities. The program runs from 7:30am to 6pm, with a daily fee of 40 including packed lunch requirements.
Virtual Tours
Virtual tours allow prospective parents to explore our nursery facilities remotely. We offer dedicated virtual sessions for baby rooms, toddler areas, and pre-school spaces, ensuring transparency and convenience for families unable to visit in person.
Questions
What age groups do you cater for?
We care for children from 3 months to 10 years, with dedicated rooms for babies, toddlers, pre-schoolers, and holiday club attendees.
Are meals provided at the nursery?
We provide snacks and drinks daily, but parents are responsible for supplying packed lunches for children staying beyond morning sessions.
How does the holiday club operate?
Our holiday club runs 7:30am-6pm during school holidays for ages 4-10, with activities including crafts, games, and recreational facilities for £40 per day.
What qualifications do your staff hold?
All practitioners are highly qualified in early years education, with specialist training in child development and EYFS curriculum delivery.
Can I visit the nursery before enrolling?
Yes, we offer both in-person and virtual tours. Complete our contact form to arrange a visit tailored to your schedule.
How do you support potty training?
We work closely with families during the Sunshine Room stage, providing consistent support and communication to make potty training stress-free for children and parents.
Reviews (7)
Asa Tullett
Mar 30, 2021
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Our daughter is developing wonderfully with First Steps. We're really pleased with all they're doing and the supportive and nurturing environment they've established. We'd highly recommend them if you're looking for a nursery.
Kirsty Trimmer
Jan 22, 2021
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Fantastic nursery, the commitment from the team and owners during these tough times is amazing and professional. Always feel welcomed to ask questions and they really work with you to understand your child
My little girl has grown and learnt so much attending this nursery that I sometimes forget she's only 18 months. She's advanced because of all the care and attention the nursery spends on her development and for including me and my husband in which steps they are taking to help her. Cannot fault this nursery at all! Great value all around.
My little girl has grown and learnt so much attending this nursery that I sometimes forget she's only 18 months. She's advanced because of all the care and attention the nursery spends on her development and for including me and my husband in which steps they are taking to help her. Cannot fault this nursery at all! Great value all around.
Katie
Jan 14, 2021
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I was so nervous about putting my son into a nursery so I could go back to work, even though he was 2. Everyone at first steps were amazing right from my first enquiry. My son was so shy around anyone apart from family but the girls were so good with him and he came out of himself with them and blossomed so well. He loves going to nursery and we are so pleased with how he is getting on here. Every one in the nursery is so dedicated to the children and communication is always brilliant. We can't recommend them enough. My eldest also goes to their breakfast club which he really enjoys. We will all
Kate Turner
Oct 23, 2020
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We love First Steps. Our son joined at 12 months old and all of the staff in baby and toddler room have been fantastic. They really take the time to get to know your child and he talks about his key workers all the time. As a first time mum I was really nervous, but they were fantastic from easing him in to helping him with his fussy eating. I loved they had a separate sleep room for the babies that was closely monitored and that they had a separate outside area for younger and older children. From the room staff to the management, communication has been excellent. You are always greeted with a
Trudi White
Oct 20, 2020
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We were introduced First Steps from 2 of my friends (who's children attended), over this past year my daughter has grown in confidence and is continuing to thrive. She always comes out with the biggest smile, full of talk about her day, yummy food and what she has learnt throughout the day. The staff are lovely and you can tell they have great bond, love where they work and what they do. Also to add they have been great at keeping us informed during the virus outbreak with regular emails, craft ideas and packs, updates and live Q&A. Cant sing their praises enough
Mistral Grundy
Oct 10, 2020
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First Steps have an extremely professional, caring, friendly and enthusiastic team and safe environment. They take great care of my children who are always happy to be there. The Management team are incredible. They have been exceptionally supportive and understanding , especially during the covid outbreak . I would highly recommend First Steps. I have been very particular about the Nursery I send my kids to and had bad experiences in the past. First Steps are brilliant at what they do. My son and daughter always come home happy and love their teachers. They feel safe and secure at all times.
Louise Kennedy
Oct 06, 2020
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We have been using first steps since 2012 and our youngest child is about to join early years. The care and professionalism provided by all the staff has been exceptional. I think of the staff as friends as we have known most of the girls for almost as long as our kids During the covid pandemic it has been strange times all round and once again the staff have excelled. As keyworker parents we have been privileged to having childcare and the staff have continued to welcome our kids and go above and beyond. I would not hesitate in recommending First Steps they have provided our kids with a great
