Business Details
14 Years
experience
Emergency
services
Accredited First Aid & Health & Safety Training Courses
Willhan Training has been delivering accredited first aid and health & safety training across the West Midlands since 2012. As a Qualsafe Awards registered training centre, we specialise in providing Ofsted, HSE-compliant and Ofqual-regulated qualifications tailored to businesses, schools, healthcare providers and food handlers. Our team of experienced educators, led by owner Louise Vickers, brings over 20 years of industry expertise to create engaging learning environments that prioritise practical skill development. We offer flexible training solutions including on-site delivery, blended learning and e-learning options to accommodate diverse organisational needs.Our commitment to quality is evidenced by our 3-year certificate validity, comprehensive course coverage from basic life support to advanced paediatric first aid, and consistent positive feedback from clients ranging from nurseries to large corporations. We maintain strict compliance with regulatory standards while ensuring our training remains accessible and impactful for all participants.
Services
First Aid Training
Paediatric First Aid
Health & Safety Training
Fire Safety Training
Food Safety Training
Manual Handling Training
Mental Health Training
E-learning Courses
Emergency First Aid at Work
Blended Learning Courses
Details
- Year established: 2012
Highlights and features
- We are a Qualsafe Awards registered training centre with Ofqual-regulated qualifications
- Our courses meet statutory requirements for schools and childcare providers
- Training delivered by experienced educator Louise Vickers with 20+ years industry experience
- Flexible delivery options including on-site, blended and e-learning formats
- 3-year legally recognised certificates included with all bookings
Associations and certifications
- Qualsafe Awards
- Ofsted
- Health and Safety Executive (HSE)
- Ofqual
What people say
Consistent, reliable training
Confident recap of sessions
Most knowledge I've left with
Made everyone feel welcome
Interactive and informative
Services
First Aid Training
Our First Aid Training courses equip participants with essential life-saving skills for workplace emergencies. Delivered by experienced instructor Louise Vickers, these Ofsted and HSE-compliant qualifications cover CPR, defibrillation, injury management and emergency response protocols. Participants receive 3-year legally recognised certificates, with flexible delivery options including on-site training at your premises. Ideal for businesses seeking to meet legal first aid requirements while ensuring staff confidence in critical situations.
Paediatric First Aid
Specially designed for early years educators and childcare providers, our Paediatric First Aid courses meet EYFS framework requirements. The training covers infant and child emergency response, including choking, seizures and anaphylaxis management. Qualsafe-registered qualifications ensure compliance with statutory requirements for nurseries and schools. Practical sessions build confidence in handling paediatric emergencies, with refresher courses available to maintain skills and certificate validity.
Health & Safety Training
Comprehensive Health & Safety Training programs address workplace risks across industries. Courses include manual handling, fire safety, and hazard management, all delivered to HSE standards. Participants learn risk assessment techniques and control measures for common workplace dangers. Ideal for employers seeking to meet legal obligations while creating safer working environments through staff education and practical skill development.
Fire Safety Training
Our Fire Safety Training courses provide essential knowledge for workplace fire prevention and response. Participants learn about fire risk assessment, extinguisher use and evacuation procedures. Qualsafe-registered qualifications ensure compliance with fire safety regulations while building staff confidence in emergency situations. Available in half-day and full-day formats to accommodate different organisational needs and risk levels.
Food Safety Training
Food Safety Training courses meet legal requirements for food handlers in catering and manufacturing sectors. Covering HACCP principles, contamination prevention and hygiene practices, these Ofqual-regulated qualifications ensure compliance with food safety standards. Practical guidance helps businesses implement effective food safety management systems while maintaining certification through regular training updates.
People
Louise Vickers
Owner & Educator
Louise Vickers brings over 20 years of experience in education and training to Willhan Training. Passionate about practical skill development, she specialises in creating engaging learning environments that combine regulatory compliance with real-world application. Her approach focuses on building participant confidence through hands-on practice and clear instruction, evidenced by consistently positive client feedback.
Questions
What types of first aid courses do you offer?
We offer Emergency First Aid at Work, Paediatric First Aid, Basic Life Support, Anaphylaxis Management and industry-specific courses. All qualifications are Ofqual-regulated and include 3-year certificates.
Are your qualifications legally recognised?
Yes, as a Qualsafe Awards registered training centre, all our first aid and health & safety qualifications are nationally recognised and legally compliant for workplace use.
Can training be delivered at our premises?
Yes, we offer on-site training at times convenient to your organisation, serving businesses, schools and healthcare providers across the West Midlands region.
Do you provide refresher courses?
We offer annual refresher courses and 3-year requalification training to maintain first aid certification and ensure continued compliance with current standards.
What payment options are available?
We accept standard business payments with invoice options available for organisational bookings. Payment details can be discussed when booking your course.
How do e-learning courses work?
Our e-learning platform provides interactive modules with quizzes and videos. Learners receive login details within 2 working days of payment and have 6 months to complete their course.
Reviews (7)
Clair Crawford
Jan 23, 2022
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Really enjoyed this pediatric first aid course. It was blended learning but both parts were delivered very well! Would definitely recommend.
Emma Louise Lewis
Nov 16, 2021
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Very informative few days first aid training. A relaxed atmosphere and all questions were answered professionally and honestly. I feel confident using these in practice. Thank you.
Tina Cunnington
Sep 25, 2021
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Done first aid training, Louise delivered the training brilliant. Louise made you feel at ease and never rushed us, lovely lady
Mike Smith
Mar 28, 2021
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Positive:Professionalism
Thoroughly enjoyed the course. Louise is a wonderful teacher who puts everyone at ease. I came away with a renewed confidence and would recommend Louise's courses to anyone who requires training in paediatric 1st aid.
Thoroughly enjoyed the course. Louise is a wonderful teacher who puts everyone at ease. I came away with a renewed confidence and would recommend Louise's courses to anyone who requires training in paediatric 1st aid.
Sian Gallier
Mar 10, 2021
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This was the first first aid course I have actually enjoyed!
Louise is very knowledgable and is a really good teacher. Thanks again! Hope to see you soon on another course.
Louise is very knowledgable and is a really good teacher. Thanks again! Hope to see you soon on another course.
Julie Lane
Nov 16, 2020
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Two day paediatric FirstAid course. After experiencing my sons cot death I have always struggled with the resuscitation part of my paediatric FirstAid courses. Without any prior knowledge of my own personal circumstances, Louse dealt sensitively and professionally in delivering this fundamental part of the course. I have come away now knowing for the first time (even though Ive done this course many times before) That I would be able to deal with this kind of emergency where it to arise with a child in my care. I Highly recommend Louise and her course.
Nadine Shaw
Oct 09, 2020
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Positive:Communication,Professionalism,Quality,Value
Our staff were very pleased with the training offered, they said Louise was very professional and she taught them things they hadn't learnt from a previous course with St Johns Ambulance. Considering they were the first group back after lockdown, Louise had strict rules in place and her hygiene standards were excellent.
Our staff were very pleased with the training offered, they said Louise was very professional and she taught them things they hadn't learnt from a previous course with St Johns Ambulance. Considering they were the first group back after lockdown, Louise had strict rules in place and her hygiene standards were excellent.
