Business Details
Your Trusted Property Partner in Romford
Charles Stratton Agents and Lettings Agents in Romford have built a reputation as progressive, forward-thinking professionals with over 30 years of combined experience. We prioritise a traditional personal touch while embracing modern technology to deliver tailored services with proven results. Our team of qualified professionals, accredited by NAEA, ARLA, and Propertymark, ensures compliance with the highest industry standards and legislation. We specialise in residential property sales, lettings, and property management, offering bespoke marketing strategies, transparent communication, and dedicated personal relationship managers.Our commitment to exceptional service is reflected in our client testimonials, which highlight our responsiveness, expertise, and dedication to achieving optimal outcomes. We operate from our Gidea Park office, serving Romford and surrounding areas, and are proud to have been awarded 'Most Progressive Estate Agency in Romford' by Build. Our membership in The Property Redress Scheme and Client Money Protection with Propertymark underscores our dedication to professionalism and client trust.
Services
Sales
Lettings
Property Management
Buy to Let
Professional Services
Highlights and features
- Dedicated Personal Relationship Managers for tailored service
- Accredited by leading industry bodies including NAEA and ARLA
- Transparent processes with 24/7 online client portal access
- Awarded 'Most Progressive Estate Agency in Romford' by Build
- Proven results: Properties typically sell within 14 days of listing
Associations and certifications
- NAEA Propertymark
- ARLA Propertymark
- Propertymark
- The Property Redress Scheme
What people say
Excellent communication
Highly recommend
Professional service
Quick response
Stress-free process
Services
Property Sales
Our expert sales team delivers professional guidance from valuation to completion. We provide accurate market appraisals, professional property presentation, and targeted marketing through major portals and social media. Accompanied viewings by senior staff ensure maximum exposure, while our proven track record shows properties typically sell within 14 days of listing. We maintain transparency throughout the process with regular client updates.
Property Lettings
We offer comprehensive lettings services from tenant sourcing to full property management. Our process includes professional referencing, inventory creation, and compliance with all legal requirements. We provide regular property inspections, rent collection, and maintenance management while maintaining open communication with landlords. Our membership with ARLA Propertymark ensures adherence to the highest industry standards.
Property Management
Our full property management service handles all aspects of landlord responsibilities. This includes tenant communication, rent collection, maintenance coordination, and compliance with evolving legislation. We provide quarterly inspections, detailed reporting, and emergency repair arrangements. Our Propertymark accreditation ensures professional standards are maintained throughout the management process.
Buy to Let
We specialise in helping investors build successful property portfolios. Our services include property sourcing, market analysis, and negotiation support. We provide guidance on yield optimisation, tenant selection, and long-term investment strategies. Our local market expertise in Havering and Essex helps investors make informed decisions about location, property type, and rental demand.
Professional Services
Our RICS-accredited surveyors offer expert advice on residential, commercial, and overseas property matters. Services include valuations, development advisory, mortgage guidance, and project management. We provide specialist knowledge for property transactions and investment decisions, combining industry expertise with local market insights to deliver tailored solutions for clients.
People
Andrew Spicer
Sales Agent
Andrew Spicer is a professional sales agent known for exceptional communication and efficient property transactions. He provides expert guidance throughout the sales process, maintaining regular contact with clients and ensuring smooth completions. His dedication to client satisfaction is demonstrated through timely updates and professional handling of property viewings and negotiations.
Navdeep Singh
Lettings Agent
Navdeep Singh is a consummate professional in property lettings, offering high levels of customer care and market expertise. He specialises in tenant management, property marketing, and client communication. His approach combines professionalism with personal attention, ensuring landlords receive comprehensive support while tenants benefit from responsive service and property maintenance oversight.
Daren
Property Manager
Daren provides expert property management services with a focus on client satisfaction and regulatory compliance. He coordinates property viewings, manages tenant relationships, and oversees maintenance requirements. His professional approach ensures landlords receive regular updates while tenants benefit from prompt issue resolution and clear communication throughout their tenancy.
Questions
What services do Charles Stratton offer?
We provide property sales, lettings, property management, buy-to-let investment services, and professional property consulting. Our services cover all aspects of residential property transactions and management.
Which areas do you cover?
We primarily operate in Romford, Gidea Park, Havering, and surrounding areas of Essex and Thurrock, providing local market expertise for property sales and lettings.
Are you accredited by industry bodies?
Yes, we are members of NAEA Propertymark, ARLA Propertymark, and The Property Redress Scheme, with Client Money Protection through Propertymark.
How quickly do properties typically sell?
Properties listed at our recommended valuations typically sell within 14 days, with our marketing strategies and professional viewings maximising exposure and buyer interest.
What property management services do you offer?
We provide full property management including tenant sourcing, rent collection, maintenance coordination, quarterly inspections, and compliance with all legal requirements for landlords.
Reviews (5)
Tugba Serce
Dec 19, 2021
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Positive:Professionalism
Thanks for your support and help. I am waiting for reply about boiler and windows handle
Thanks for your support and help. I am waiting for reply about boiler and windows handle
Alexandra Wood
Dec 05, 2021
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Thank you so much Andrew for all of your help, very patient with all my questions and always had the answers i needed. Really helpful and polite, i would definatley recomened !
Stan Whitelaw
Nov 29, 2021
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Positive:Professionalism
Charles Stratton went above and beyond helping us to remove troublesome tenants from our property.
Nav and Darren were very professional and helpful. They have now found us new tenants which hopefully will be more successful.
Charles Stratton went above and beyond helping us to remove troublesome tenants from our property.
Nav and Darren were very professional and helpful. They have now found us new tenants which hopefully will be more successful.
Iulia Patacean
Oct 25, 2021
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Positive:Professionalism,Quality,Responsiveness,Value
Very pleased to find an agency so professional and friendly, we needed a home urgently and they went above and beyond for us, great communication, I will definitely recommend this agency to my friends and family! Thank you for all you have done for us!
Very pleased to find an agency so professional and friendly, we needed a home urgently and they went above and beyond for us, great communication, I will definitely recommend this agency to my friends and family! Thank you for all you have done for us!
Guliad Omer
Sep 15, 2021
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Positive:Professionalism
Charles Stratton were amazing from the day i moved into my new flat right up until i left, their professionalism and communication was great, and i would personally like to thank Nav and Darren who were ever so great!
Charles Stratton were amazing from the day i moved into my new flat right up until i left, their professionalism and communication was great, and i would personally like to thank Nav and Darren who were ever so great!
