Business Details
19 Years
experience
Professional Counselling Services in Eastbourne
Listening-to-you has been providing professional counselling services since 2007, dedicated to helping individuals navigate life's challenges through empathetic listening and evidence-based practices. Our founder, Tory Macdonald, brings extensive experience from working with adults and students across Eastbourne, including roles at St Catherine's College and Willingdon Community School. Accredited by ACCPH and holding Public Liability Insurance and DBS Certification, we offer face-to-face and remote consultations tailored to address depression, anxiety, relationship issues, and more. Our approach combines personalized coping strategies with a non-judgmental environment, ensuring clients feel heard and supported.With Fellow status from ACCPH since 2021, we maintain rigorous professional standards while adapting to evolving mental health needs. Sessions are conducted at accessible venues including the Eastbourne Clinic of Natural Medicine and via secure digital platforms. Our commitment extends beyond individual sessions through community involvement at St Saviour's Wellbeing Caf and support for cancer patients via CLIC Sargent. This combination of qualifications, practical experience, and compassionate delivery establishes our authority in delivering effective mental health support.
Services
Counselling
Student Counselling
Anxiety Management
Relationship Guidance
Grief Support
LGBTQ+ Support
Self-Esteem Building
Trauma Recovery
Details
- Year established: 2007
Highlights and features
- Counselling services since 2007 with ACCPH accreditation
- Fellow status awarded by ACCPH in 2021
- Student counselling expertise since 2013
- DBS Certified and holds Public Liability Insurance
- Combines face-to-face and remote consultation options
Associations and certifications
- ACCPH
What people say
Reassuring and confidence building
Effective coping strategies
Safe and inclusive space
Constructive and accepting outlook
Helped overcome self-imposed anxiety
Services
Counselling
Professional one-on-one counselling sessions addressing depression, anxiety, and relationship issues. Our approach combines empathetic listening with evidence-based techniques to help clients develop coping strategies. Sessions available face-to-face at multiple Eastbourne locations or via secure video/phone consultations.
Student Counselling
Specialised mental health support for students aged 11-25. Addressing exam stress, social pressures, and self-esteem issues through tailored sessions. Delivered in school settings or private consultations, combining practical tools with emotional support to improve academic and personal wellbeing.
Anxiety Management
Targeted interventions for anxiety disorders including panic attacks and generalised anxiety. Using cognitive behavioural techniques and mindfulness practices, we help clients understand triggers and develop effective management strategies. Sessions focus on building confidence and reducing symptoms through structured support.
Relationship Guidance
Support for individuals and couples navigating relationship challenges. Addressing communication breakdowns, conflict resolution, and emotional connection issues. Sessions provide a neutral space to explore concerns and develop healthier relationship patterns through collaborative problem-solving.
Grief Support
Specialised support for processing loss and grief. Helping clients navigate the emotional complexities of bereavement through compassionate listening and structured coping strategies. Sessions focus on understanding the grieving process and developing ways to manage emotional pain while maintaining daily functioning.
People
Tory Macdonald
Counsellor & Founder
Accredited counsellor with 15+ years' experience, Fellow of ACCPH since 2021. Specialises in student mental health and anxiety management. DBS Certified with Public Liability Insurance. Delivers sessions in Eastbourne and remotely.
Questions
What types of counselling services do you offer?
We provide individual counselling for depression, anxiety, relationship issues, grief, and self-esteem problems. Specialised student counselling addresses academic stress and teenage mental health concerns.
How can counselling help with anxiety?
Our evidence-based approach helps identify anxiety triggers, develop coping strategies, and implement practical techniques to manage symptoms effectively through structured, supportive sessions.
Are sessions available online?
Yes, we offer secure video consultations via Microsoft Teams or WhatsApp, plus telephone sessions for clients preferring remote support options.
What qualifications do you hold?
Accredited by ACCPH with Fellow status since 2021. Hold Public Liability Insurance and DBS Certification. Completed specialist training in child mental health and emotional regulation.
How long are counselling sessions?
Standard adult sessions last 50 minutes, student sessions 45 minutes. Session lengths can be adjusted based on individual needs with appropriate pricing adjustments.
What areas do you cover?
Based in Eastbourne, we serve clients across East Sussex through face-to-face sessions at multiple locations and remote consultations available nationwide.
