Business Details
22 Years
experience
Expert Piano Tuning, Restoration & Sales in London
Tim Hendy Pianos has been delivering exceptional piano tuning, maintenance, and restoration services for over four decades. Founded in 2004, our workshop in southwest London serves clients across London, Surrey, the Southeast, and internationally. Our expertise spans grand and upright pianos, with specialist knowledge of prestigious brands including Steinway, Yamaha, and Bechstein. As a member of the Pianoforte Tuners' Association since 1993, we combine technical precision with a deep passion for music. Our services include full or partial reconditioning, voicing, regulation, and tuning to concert standards. We pride ourselves on transparency, offering fixed-price quotations and detailed assessments for every project.Our team's extensive experience, including work at prestigious venues like The Menuhin Hall, ensures every instrument receives meticulous care. Customer testimonials highlight our reliability, punctuality, and ability to breathe new life into even the most neglected pianos. We maintain strong relationships with institutions and private clients, providing tailored solutions from single tunings to comprehensive restorations. Our commitment to quality is evidenced by our three-year guarantees on sold instruments and follow-up support for all clients.
Services
Piano Tuning
Piano Restoration
Piano Sales
Reconditioning
Repairs
Details
- Year established: 2004
Highlights and features
- We offer 40+ years of specialist experience with premium piano brands
- Our team holds membership in the Pianoforte Tuners' Association since 1993
- We provide fixed-price quotations with detailed pre-work assessments
- Our three-year guarantees cover all sold instruments and major restorations
- We combine traditional craftsmanship with modern tuning technology
Associations and certifications
- Pianoforte Tuners' Association
What people say
Brilliant tuner
New lease of life
Expertly advised
Thorough knowledge
Perfect results
Services
Piano Tuning
Specialist tuning for grand and upright pianos using precision equal temperament techniques. We service premium brands including Steinway, Yamaha, and Bechstein with concert-standard accuracy. Our process includes detailed sound checks and regulation adjustments to ensure optimal performance across all registers.
Piano Restoration
Comprehensive restoration of vintage and modern pianos in our southwest London workshop. Services include re-felting, re-stringing, French polishing, and action rail replacement. We preserve original components while upgrading critical elements to meet modern performance standards for both amateur and professional musicians.
Piano Sales
Curated selection of premium grand pianos with full aftercare support. Each instrument undergoes complete regulation, voicing, and tuning before sale. We offer three-year guarantees and mainland UK delivery for our meticulously maintained inventory of Steinway, Schimmel, and other premium brands.
Reconditioning
Tailored reconditioning services from partial upgrades to full mechanical overhauls. Our process includes key weighting adjustments, damper system refurbishment, and touch-weight optimization. We use original manufacturer parts where available to maintain instrument integrity while improving playability and tonal quality.
Repairs
Specialist repair services for mechanical and structural piano components. We address issues ranging from minor key adjustments to major structural repairs. Our technicians handle complex problems like split action rails and uneven key weighting using traditional craftsmanship combined with modern diagnostic tools.
People
Tim Hendy
Owner & Master Technician
With over 40 years' experience since apprenticing at Steinway & Sons, Tim combines technical mastery with musical expertise. He graduated with a BMus from Kingston University and has worked at prestigious venues including The Menuhin Hall. His dedication to quality has earned him a reputation as one of London's most trusted piano technicians.
Questions
What areas do you serve for piano tuning?
We provide tuning services across London, Surrey, and the Southeast England region with select international clients.
Do you offer piano sales with aftercare support?
Yes, we sell premium grand pianos including Steinway and Schimmel models with three-year guarantees and follow-up maintenance.
What piano brands do you specialise in?
We specialise in Steinway, Yamaha, Bechstein, Blüthner, and other premium brands with access to original replacement parts.
Can you restore vintage pianos?
Our workshop performs full restorations on vintage instruments while preserving original components and historical integrity.
How do you handle piano key weighting adjustments?
We use precision lead weights and digital gauges to achieve optimal 54g downweight and 20g upweight measurements.
Are your services available for institutions?
Yes, we work with schools, churches, and concert venues including installation of safety equipment like A-frames for piano stability.
Videos
Reviews (1)
Robert Stanier
Jun 26, 2020
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Tim has tuned my old Bechstein for the last five years, nursing it on its old age. Tim is reliable, friendly and does the job perfectly.
