Business Details
Emergency
services
Trusted Stairlift Solutions in Shepton Mallet
Established with a commitment to honesty and integrity, Suttons Stairlifts has become a trusted name in stairlift solutions across Somerset, Wiltshire, Dorset, and Devon. Since our founding, we have prioritised customer-centric service, offering new, reconditioned, and rental stairlifts tailored to individual needs. Our affiliation with Handicare, a global leader in stairlift innovation, ensures access to cutting-edge technology while maintaining a personal touch. Our team of qualified engineers combines technical expertise with genuine care, delivering installations, repairs, and maintenance with precision and reliability.With over a decade of experience, we have cultivated a reputation for swift, no-pressure service, supported by countless positive testimonials from satisfied customers. Our focus on transparency, competitive pricing, and after-sales support underscores our dedication to improving clients' quality of life through dependable mobility solutions.
Services
Straight stairlifts
Curved stairlifts
Stairlift rentals
Servicing
Repairs
Removals
Highlights and features
- We offer over 10 years of experience in tailored stairlift solutions.
- Our no-pressure sales approach prioritises your specific accessibility needs.
- We provide rapid installations, often within 48 hours of enquiry.
- Our team includes certified engineers with expertise in curved and straight stairlifts.
- We guarantee transparent pricing with no hidden costs.
Associations and certifications
- Handicare Select Partner
What people say
Excellent service
Very pleased
Prompt excellent service
Highly recommend
No pressure
Services
Straight stairlifts
Our straight stairlifts provide seamless vertical mobility for standard staircases. Designed for durability and comfort, these models feature smooth operation, safety sensors, and adjustable seating. Ideal for users seeking reliable assistance with minimal installation complexity. Expert engineers ensure precise fitting to your home's specifications.
Curved stairlifts
Tailored curved stairlifts address complex staircase geometries including bends and landings. Each system undergoes meticulous measurement and custom manufacturing for perfect alignment. Advanced tracking technology ensures stable movement through intricate pathways while maintaining aesthetic integration with your home environment.
Stairlift rentals
Flexible rental agreements provide temporary mobility solutions for short-term needs. Our competitively priced plans include maintenance coverage and permit upgrade pathways. Ideal for post-operative recovery periods or trial periods before purchase decisions without compromising on safety standards.
Servicing
Comprehensive annual servicing preserves functionality and longevity through component inspections, lubrication, and safety protocol verification. Our proactive approach prevents breakdowns while maintaining warranty validity. Technicians utilise manufacturer-approved procedures to ensure optimal performance metrics across all stairlift models.
Repairs
Emergency repair services restore mobility independence through rapid diagnostic assessments and component replacement. Our inventory of genuine spare parts enables same-day resolutions for common mechanical failures. Engineers follow standardised troubleshooting protocols to address power issues, sensor malfunctions, and operational irregularities efficiently.
People
Mark Sutton
Founder
Founded Suttons Stairlifts after identifying industry gaps in ethical service provision. Instrumental in establishing company values of honesty and integrity. Transitioned leadership to Max Spenn in 2022 while maintaining advisory role.
Max Spenn
Senior Engineer
Joined in 2017 and became operational leader in 2022. Brings technical expertise and customer focus to daily operations. Maintains founder's ethical principles while driving service excellence across installation and maintenance teams.
Questions
What types of stairlifts do you offer?
We provide straight, curved, new, reconditioned, and rental stairlifts tailored to individual staircase configurations and budgets.
Do you offer emergency repair services?
Yes, we prioritise urgent repairs and aim to resolve issues promptly to ensure uninterrupted mobility solutions.
Are your services available outside of Somerset?
We operate across Somerset, Devon, Dorset, and Wiltshire, including cities like Bristol, Bath, and Plymouth.
How long does installation take?
Most installations complete within a week, with emergency cases accommodated within 48 hours of enquiry.
Do you provide maintenance plans?
Yes, we recommend annual servicing to ensure optimal performance and safety of your stairlift.
Reviews (5)
Cathy Merry
Dec 10, 2021
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Very pleasant and helpful young man came to check my Mothers chair lift after electric issue! Very thorough and explained the situation 👍 Would recommend this company ⭐️
Gail Martin
Mar 09, 2021
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I couldn’t rate this company highly enough. Mark was absolutely amazing, he got back to me immediately every time I contacted him. I had no idea where to start with getting a stair lift but he was happy to take the time to chat and answer all my questions. He came out to my mum’s to chat through things with us and fitted the stairlift less than a week later. My mum chose to have a reconditioned model and is over the moon with it.
Ken Ware
Feb 01, 2021
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I came home suddenly and they came out on day 1 and measured up and came out on day 2 and fitted my stairs lift and I have never had a problem with it I would like to recommend this firm
Yvonne Wade Hughes
Jan 02, 2021
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Phoned in morning, very helpful offering advise initially, did have to come in the afternoon to fix my mums stair lift. mark was amazing all round, very good service and caring, good value and ethics. thank you so much for sorting this for her.
Graham Pip Head Pothecary
Apr 26, 2020
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I would highly recommend Suttons Stairlifts,Mark is a very pleasant man and i felt very comfortable with him in my home.
