The New Surgery
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Stay at home: Only go outside for food, health reasons or work (but only if you cannot work from home) If you go out, stay 2 metres (6ft) away from other people at all times Wash your hands as soon as you get home Do not meet others, even friends or family. You can spread the virus even if you don't have symptoms.

Advice: Please book an appointment online, or contact reception on 0208 743 1511 to make an appointment. Advice: If you are having a severe asthma attack, please telephone 999 or 111. Otherwise for a Practice Nurse appointment, please contact reception on 0208 743 1511 to make an appointment.
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About Us
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We are a small friendly family practice with excellent access for patients situated in a busy cosmopolitan part of West London. The practice has good connections with local hospitals and other services. The New Surgery provides the highest quality healthcare to patients in the W12 area.

Our doctors, nurse and all our other staff are dedicated to offering a professional service and this surgery website will help us to keep all our patients up to date with news and information about our practice.Please note that we are a teaching practice and from time to time we have fifth year medical students in the practice in a supervised capacity.
Out of Hours – NHS 111
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NHS 111 is a service that's been introduced to make it easier for you to access local NHS healthcare services in England. You can call 111 when you need medical help fast but it's not a 999 emergency. NHS 111 is a fast and easy way to get the right help, whatever the time. You should use the NHS 111 service if you urgently need medical help or advice but it's not a life-threatening situation.
Evening and Weekend Access
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There are GP services open to all patients in the borough running 7 days a week in Hammersmith and Fulham. You can book an appointment from your own practice with a GP at 3 practices across the borough in the evening or at the weekend. During the practice's opening hours, you can call and ask the receptionist to book an appointment at one of these sites for an evening or weekend appointment.
Cancelling Your Appointment
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We do understand that sometimes you may forget your appointment, or that other important life incidents happen and that you sometimes no longer need the appointment. We do ask that if you cannot attend your appointment, please cancel it or notify the practice why you did not attend at your earliest convenience.
Home Visits
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It is clinically better for you to be seen at the surgery where we have better facilities, diagnostic aids and lighting to assess you, however, if you need a home visit please contact the surgery as early as possible in the morning, before 10:00, and give one of our receptionists your specific details.
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