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15 Years
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Emergency
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Your Trusted Partner for Construction & Building Services
White Knight Maintenance was founded in 2011 by Lee Bishop with a vision to deliver excellence in property maintenance and building services across the North East of England. Our headquarters in North Shields and strategic office in Newcastle Upon Tyne enable us to serve clients efficiently throughout the region. With over two decades of combined industry experience, we specialise in heating and plumbing, fire safety, gas works, renewables, building maintenance, and facilities management tailored to homeowners, housing associations, local authorities, and commercial clients. Our accreditations from FIRAS, Gas Safe Register, NICEIC, and the Federation of Master Builders reflect our commitment to safety, quality, and professional standards. We operate through four key divisions: reactive facilities maintenance, minor works and refurbishment, insurance restoration services, and facilities management, ensuring comprehensive solutions for every project.

Our mission is to provide dependable, compliant, and cost-effective services that protect and enhance properties while maintaining integrity and precision. We pride ourselves on a 97% client satisfaction rate, supported by 30+ team members and over 3,000 completed projects. Our strategic partnerships and accreditations underscore our position as a trusted partner in the industry. We continuously invest in staff training and certifications to uphold excellence, ensuring our clients receive the highest standards of service. Today, we collaborate with commercial enterprises, estate agents, and local homeowners, delivering tailored solutions that meet evolving needs while striving for new heights in quality and service.
Services
Extensions Refurbishments Kitchen Renovations Bathroom Renovations Loft Conversions Painting and Decorating Carpentry and Joinery Tiling Groundworks Structural Repairs
Details
  • Year established: 2011
Highlights and features
  • We have over 20 years of experience in property maintenance and building services.
  • Our team holds accreditations from leading industry bodies including Gas Safe and NICEIC.
  • We serve a diverse client base including local authorities and commercial clients.
  • We have completed over 3,000 projects with a 97% client satisfaction rate.
  • Our services are tailored to meet the needs of homeowners and large organisations alike.
Associations and certifications
  • FIRAS
  • Gas Safe Register
  • Constructionline Gold Member
  • CHAS
  • NICEIC
  • FENSA
  • TrustMark
  • SafeContractor
  • REFCOM
  • RECC
  • IFSM
  • Federation of Master Builders
What people say
97% Satisfied Clients 20+ Years of Experience 3,000+ Completed Projects Accreditations from Leading Bodies Diverse Client Base
Services
Building Refurbishment
Our building refurbishment services transform properties with precision and care. We handle projects from minor upgrades to full-scale renovations, ensuring compliance with industry standards. Clients benefit from tailored solutions that enhance functionality and aesthetics while maintaining structural integrity.
Fire Safety
We provide comprehensive fire safety services including fire door maintenance, fire stopping, and compliance checks. Our accredited team ensures properties meet regulatory requirements, reducing risks and safeguarding occupants through proactive maintenance and inspections.
Loft Conversions
Our loft conversion expertise maximises underutilised space, creating functional areas like bedrooms or offices. We handle structural modifications, insulation, and finishing touches to deliver compliant, energy-efficient extensions that add value to residential properties.
Renewables
We install and maintain renewable energy systems including solar panels and heat pumps. Our solutions reduce carbon footprints and energy costs while meeting industry compliance standards, supporting both residential and commercial clients in achieving sustainability goals.
Structural Repairs
Our structural repair services address issues like subsidence, cracks, and water damage. Using advanced techniques and materials, we restore stability and safety to buildings, ensuring long-term durability and compliance with building regulations for residential and commercial properties.
People
Lee Bishop
Founder
Lee Bishop founded White Knight Maintenance in 2011, establishing it as a leading provider of building services in the North East. With over 20 years in the industry, he has driven the company's growth through a commitment to excellence and client satisfaction.
Questions
What areas do you cover?
We serve Northumberland, Newcastle upon Tyne, Gateshead, Sunderland, County Durham, and surrounding areas across the North East of England.
Are your services accredited?
Yes, we hold accreditations from Gas Safe Register, NICEIC, CHAS, and the Federation of Master Builders, ensuring compliance with industry standards.
Do you offer emergency maintenance?
Yes, our reactive facilities maintenance team provides urgent support for plumbing, electrical, and structural issues outside regular hours.
Can you handle commercial projects?
We work with commercial clients including local councils, schools, and estate agents, offering tailored solutions for large-scale maintenance and refurbishment.
Is financing available?
Yes, we partner with Phoenix Financial Consultants to offer financing options for eligible projects, subject to credit checks and status.
Reviews (6)
Jon H.
Jan 27, 2022 Report
Fortunately I was ghosted by my builder so I had to look else where and found White Knight. A brilliant job done by brilliant people, with special mentions for Alex, Rob and Terry for being a pleasure to have in the house. The work was priced fairly ( they could have gouged the price given the circumstances but they didnt) and they issued a contract that they stuck too. All too rare these days, the quality of the workmanship was high and they cleaned up properly every day they came. I cannot recommend them highly enough.
Kerry Heslop
Jan 03, 2022 Report
Worked on my neighbours house and left theirs and my paths covered in rubble. Tried to phone them but the office was already closed for Xmas. Disgusting mess. I wouldn't want this firm in my street again let alone working for me. The scaffolding should have been cleaned off by the people using it - was this your first job ever?? The debris is still there in my neighbours path (renters) as when you came back to clean up you did a terrible job of that too.
Hazel Hogg
Dec 05, 2020 Report
I had a problem with my toilet cistern I contact White Knight Maintenence, after speaking to Gary the office manager he informed me he would have a plumber to come the same day to check out the job, the job was completed within a couple of days by Robert the plumber a very clean and tidy worker . From start to finish I received excellent professional service from both Gary the Office Manager and Robert Plumber.
Vivian Ging
Oct 03, 2019 Report
We have had to put up with 20 weeks on Monday of a small extention been built next door, should have only taken 6 to 8 weeks as we were led to believe, no thought at all for mess and no consideration for damage to car would not recommend
Keith Richardson
Aug 13, 2019 Report
Quality and professional service throughout. Couldnt recommend them more! Visited my property a number of times and provided excellent planning, advice and punctual service. Job was carried with great efficiency and I was kept updated throughout. Extremely pleased with final outcome! They will now always be my first point of call!
Jonathan Ayre
May 29, 2019 Report
I work closely with White Knight Maintenance and have to say the team are fantastic. Very polite, hard working and punctual. Thank you