Business Details
13 Years
experience
Specialist Residential Care for Adults with Learning Disabilities & Mental Health Needs
At HRS Care, we are dedicated to providing specialist residential care for adults aged 18+ with learning disabilities, mental health conditions, and complex needs. Our mission is to create a nurturing environment where individuals can thrive through personalized support, promoting independence while respecting cultural and personal choices. With homes in Hastings Lodge and Hastings Cottage, our approach is rooted in Maslow's Hierarchy of Needs, ensuring physiological, safety, and belonging needs are met to foster self-fulfillment. Our team of 33 dedicated staff, none of whom are agency workers, undergo rigorous training, regular supervisions, and DBS checks to maintain the highest care standards. We emphasize psychological well-being by addressing the root causes of behaviours rather than symptoms, guided by our belief that kindness, care, and love drive meaningful change.Residents enjoy freshly prepared meals tailored to dietary needs, daily activities both in-home and community-based, and opportunities for volunteer work to enhance independence. As a regulated service under the Care Quality Commission (CQC), we adhere to all legislative requirements and maintain transparency in safeguarding and data protection under GDPR. Our leadership team, including registered mental health nurse Raj Sooriah and social work professional Esther Stowe, brings decades of combined experience in mental health and social care. We prioritize creating a home-like atmosphere where residents feel safe, valued, and empowered to achieve their goals step by step. Through consistent care, respect, and communication, we aim to be a trusted partner in supporting individuals toward a balanced, fulfilling life within our community.
Services
Residential Care
Dual Diagnosis Support
Complex Behaviour Management
Physical Disabilities Support
ASD Support
Details
- Year established: 2013
Highlights and features
- We provide 24/7 dedicated care with no agency staff, ensuring consistent support from trusted caregivers.
- Our team undergoes rigorous training and regular supervisions to maintain the highest care standards.
- We follow Maslow's Hierarchy of Needs to address root causes of behaviours, not just symptoms.
- Our homes are CQC-regulated, ensuring compliance with the latest care quality and safeguarding standards.
- We promote independence through personalized activities and volunteer opportunities in the local community.
Associations and certifications
- Care Quality Commission (CQC)
What people say
Caring and loving attitude
Dedicated to tasks
Go above and beyond
Feel safe with staff
Promote independence
Services
Residential Care
Our residential care provides 24/7 support for adults with learning disabilities and mental health conditions in a family home environment. We focus on promoting independence, dignity, and well-being through personalized care plans tailored to individual needs. Residents benefit from consistent staffing, freshly prepared meals, and community integration activities to enhance their quality of life.
Dual Diagnosis Support
We specialize in supporting individuals with co-occurring mental health conditions and learning disabilities. Our approach combines clinical expertise with compassionate care to address complex needs through tailored interventions. Staff receive specialist training to manage challenging behaviours while promoting emotional well-being and psychological stability in a safe environment.
Complex Behaviour Management
Our team addresses complex and challenging behaviours through person-centred strategies that focus on understanding underlying needs. Using Maslow's Hierarchy of Needs as a framework, we create structured environments that reduce triggers while teaching alternative coping mechanisms. This approach helps residents develop self-management skills and improve social interactions.
Physical Disabilities Support
We provide tailored support for residents with physical disabilities, focusing on maintaining independence and dignity. Our care plans include mobility assistance, personal care, and adaptive equipment training. Staff work closely with healthcare professionals to ensure comprehensive support that promotes physical well-being and accessibility in daily living activities.
ASD Support
Our autism spectrum disorder (ASD) support service creates structured, sensory-friendly environments tailored to individual needs. We employ evidence-based practices to support communication, social skills development, and routine-building. Staff receive specialist autism training to foster understanding and provide consistent, compassionate care that respects neurodiversity.
People
Raj Sooriah
Nominated Individual
Registered mental health nurse with 30 years' experience, managing HRS Care since 2013. Combines clinical expertise with operational leadership, ensuring high-quality care delivery while maintaining personal connections with residents.
Esther Stowe
Manager
Qualified social worker and Approved Mental Health Professional with 20+ years' experience. Currently studying law while leading daily operations, bringing both legal insight and practical expertise to resident care management.
Lucy Kimpton
Manager
Care sector professional with 20+ years' experience, specializing in older age care and dementia. Transferred expertise to learning disability support, holding QCF Level 5 qualification and prioritizing resident health and wellbeing.
Daniel Briggs
Deputy Manager
Experienced adult social care professional working towards QCF Level 4. Leads inductions and training while creating engaging, fun-filled environments that promote positive relationships with residents.
Questions
What types of residents do you support?
We support adults aged 18+ with learning disabilities, mental health conditions, autism spectrum disorders, and physical disabilities.
How do you involve families in care?
We maintain open communication with families and involve them in care planning to ensure residents' needs are fully understood and met.
Are meals tailored to individual needs?
Yes, our cook prepares fresh meals daily, accommodating dietary requirements and personal preferences with flexible menu options.
What activities are available?
We offer daily in-home and community activities, including outings, parties, and personalized skill-building opportunities aligned with residents' interests.
How is staff training conducted?
All staff complete mandatory training, receive regular supervisions, and undergo DBS checks to maintain high care standards and resident safety.
