Business Details
Emergency
services
Your Trusted GP Practice in Mottram
Awburn House Medical Practice has been dedicated to providing comprehensive primary healthcare services to the Mottram community. Our practice combines experienced medical professionals with modern facilities to deliver patient-centred care across all age groups. We prioritise accessibility through multiple appointment options, including face-to-face, telephone, and video consultations, while maintaining 24/7 emergency support via NHS 111. Our services extend beyond routine care to include vaccinations, health screenings, and chronic disease management, supported by digital tools for prescription requests and health record access. With wheelchair accessibility, disabled parking, and baby-changing facilities, we ensure inclusive care for all patients.The practice maintains strong partnerships with local specialists and hospitals to facilitate seamless referrals when needed. Our team regularly participates in professional development to stay current with medical advancements. Patient feedback mechanisms help us continually improve our services, as evidenced by our Care Quality Commission 'Good' rating. We actively promote preventive healthcare through patient education resources and NHS-recommended wellness programs. Our commitment to transparency is demonstrated through clear policies on data privacy, complaints procedures, and financial disclosures.
Services
Appointments
Prescriptions
Vaccinations
Health Records
Online Consultations
Highlights and features
- We offer 24/7 emergency medical support through NHS 111
- Our practice provides accessible facilities for disabled patients
- We maintain transparent policies on data privacy and complaints
- Our team participates in regular professional development programs
- We offer integrated digital health services for modern convenience
Associations and certifications
- Care Quality Commission (CQC)
What people say
Excellent accessibility
Responsive staff
Modern facilities
Clear communication
Comprehensive care
Services
Appointments
We offer flexible appointment options including face-to-face, telephone, and video consultations. Our system matches patients with appropriate healthcare professionals based on medical needs. Urgent appointments are available daily before 10am for patients with mobility impairments.
Prescriptions
Our electronic prescription service enables convenient medication management through NHS App or Patient Access portal. Patients can order repeats, nominate collection pharmacies, and access medication reviews. Pharmacists provide expert advice on prescribed and over-the-counter medicines.
Vaccinations
We administer NHS-recommended vaccines according to national schedules. Our staff provide comprehensive information about vaccine safety, efficacy, and administration timelines. The practice maintains cold-chain storage to ensure vaccine integrity.
Health Records
Patients can access their electronic health records through secure online systems. We maintain comprehensive documentation of consultations, test results, and treatment histories. Proxy access is available for carers with appropriate authorisation.
Online Services
Our digital platform supports appointment booking, prescription requests, and health record access. Patients can submit readings for monitoring and complete administrative tasks through secure NHS systems. The practice continually updates its digital offerings to improve accessibility.
Questions
How do I book a GP appointment?
Book through NHS App, Patient Access portal, or by calling 01457 763263 during opening hours. Urgent appointments available before 10am for mobility-impaired patients.
Can I order repeat prescriptions online?
Yes, use NHS App or Patient Access portal to order repeats and nominate your preferred pharmacy for collection.
What should I do in a medical emergency?
Call 999 for life-threatening emergencies. Use NHS 111 online or phone 111 for urgent non-life-threatening issues outside opening hours.
Are there accessibility features at the practice?
Yes, we provide wheelchair access, disabled parking, baby-changing facilities, and text relay services for patients with accessibility needs.
How can I access my medical records?
Request access through our online services portal or contact reception to arrange secure access to your electronic health records.
Reviews (6)
Martyn Clark
Jun 04, 2021
Report
Empathetic and quick to respond to requests. Very happy in particular with how my elderly father has been cared for.
David Melts-Maher
Nov 25, 2020
Report
Amazing doctors, amazing receptionists, Leanne is awesome and of course many will agree Dr Murphy I've also met Dr Hannah who is wonderful and doing a great job. Really goes into depth and ensures you understand the steps and processes. Clearly passionate about her vocation. Everyone is amazing there. Dr Burke is a bit moody sometimes but we love him so it's cool. Everyone there works well together to ensure we're all well looked after. Kudos to whoever put the team together. We all miss Dr Clarke but he knows he's left a great team to take over. Thank you to all the team for your efforts and
Bethany Whiteley
Dec 19, 2018
Report
The doctors are brilliant, really friendly staff and extremely helpful and polite. Wouldn't choose any other doctors surgery
Pat Ellison-Reed
Jan 07, 2018
Report
I have been patient here for many years and have always found them to be dedicated and efficient. They are as much family friends as doctors and always have time to explain. I have the highest praise for this practice and all its people from receptionists upwards. They care, in every sense of the word.
Tracy Rose
Sep 29, 2017
Report
Superb surgery, friendly informative reception staff and approachable competent doctors, couldn't ask for more :)
James Marson
Sep 03, 2017
Report
The best run doctor's surgery I've been a patient at; really flexible, open surgeries in the mornings, appointments in the afternoons and a really friendly yet professional service.
