Business Details
42 Years
experience
Emergency
services
Your Trusted Partner for Nursing and Retirement Care in Devon
Castle Grove has been providing exceptional residential, nursing, and sheltered housing services in Devon since 1984. Our establishment, founded by Ray and Isabelle Kenny, combines the elegance of a 'hotel with nurses' with compassionate, person-centred care. Over 34 years, we have cultivated a reputation for excellence, offering tailored support that prioritises residents' independence and dignity. Our pet-friendly environment, registered with the Cinnamon Trust, allows residents to maintain cherished companionships with their animals. As a Registered Nursing Home Association member and Investor in People since 1996, we maintain rigorous standards through continuous staff training and collaboration with local medical professionals. Our 4-acre grounds in Bampton provide a tranquil setting, complemented by gourmet cuisine and regular social activities.The late Ray and Isabelle Kenny's vision of a retirement home with a difference continues through our dedicated team of 45 staff, led by Registered Manager Lucy Bull. We specialise in 24-hour nursing care, palliative support, and respite stays, ensuring each resident's unique needs are met with empathy and expertise. Testimonials consistently highlight our staff's kindness, the quality of care, and the homely atmosphere that makes Castle Grove feel like a true home rather than an institution. Our commitment to maintaining residents' privacy and dignity, alongside flexible living arrangements, underscores our philosophy of enriched, independent living.
Services
Residential Care
Nursing Care
Sheltered Housing
Respite Care
Pet-Friendly Accommodation
Palliative Care
Activity Programmes
Gourmet Dining
Housekeeping Services
Community Engagement
Details
- Year established: 1984
Highlights and features
- 34 years of excellence in residential and nursing care
- Pet-friendly environment registered with the Cinnamon Trust
- 24-hour nursing care by highly-trained RGNs
- Award-winning cuisine tailored to dietary requirements
- Accredited Investor in People since 1996
Associations and certifications
- Care Quality Commission (CQC)
- Registered Nursing Home Association (RNHA)
- Cinnamon Trust
- Investor in People
What people say
24 hours a day care
More than first class
Excellent accommodation
Wonderful staff
Homemade apple juice
Services
Residential Care
Castle Grove provides comprehensive residential care in homely en-suite rooms, combining independence with professional support. Residents enjoy beautifully maintained grounds, regular social activities, and tailored meal services. Our approach ensures privacy and dignity while fostering community engagement through local church and shop access.
Nursing Care
Our CQC-registered nursing care offers round-the-clock support from qualified RGNs, specialising in palliative care for chronic conditions. Personalised care plans adapt to changing needs, with profiling beds and hoists available. Close collaboration with Royal Devon and Exeter Hospital ensures seamless medical transitions and specialist assessments.
Sheltered Housing
Self-contained apartments within our 4-acre grounds allow residents to maintain independence while accessing communal facilities. Flexible packages include housekeeping, laundry, and meal services. Pet-friendly policies and activity programmes create a supportive environment for socially active retirement living.
Respite Care
Castle Grove's respite care provides temporary support with tailored accommodation and nursing services. Ideal for caregivers needing breaks or post-hospital recovery, our service includes gourmet dining and social integration. Residents experience the same high standards of care and comfort as permanent guests.
Pet-Friendly Accommodation
As a Cinnamon Trust-registered facility, we welcome pets to live with residents or receive walking care. This policy supports emotional wellbeing through continued animal companionship. Our grounds provide safe spaces for pet interaction, enhancing quality of life through therapeutic relationships.
People
Lucy Bull
Registered Manager
With extensive experience in care management, Lucy oversees daily operations ensuring compliance with CQC standards. She leads our 45-strong team with a focus on compassionate care and staff development, maintaining Castle Grove's reputation for excellence since joining in 2019.
Isabelle Kenny
Proprietor
Co-founder of Castle Grove since 1984, Isabelle continues to shape our vision alongside her late husband Ray's original ethos. She personally oversees new staff appointments, ensuring our team embodies the warmth and dedication that have made us Devon's premier care facility for over three decades.
Debbie Woollacott
Office Manager
Managing Castle Grove's administrative operations, Debbie ensures smooth day-to-day functioning. With years of experience in care sector management, she coordinates resident services and supports families, maintaining the high standards that have earned our home consistent positive feedback.
Roy Keeling
Head Chef
Our award-winning chef creates gourmet meals tailored to dietary needs, earning Castle Grove comparisons to 'The Dorchester'. With expertise in nutrition for elderly care, Roy's team prepares fresh, appealing dishes that residents and visitors consistently praise as exceptional for a care facility.
Janet Fawcett
Activities Co-ordinator
Designing our vibrant social calendar, Janet ensures residents enjoy varied cultural and recreational opportunities. From themed parties to regular outings, her programmes foster community spirit and mental engagement, reflecting Castle Grove's commitment to holistic wellbeing beyond basic care requirements.
Questions
What types of care does Castle Grove offer?
We provide residential, nursing, and sheltered housing options alongside respite care. Our services include 24/7 nursing support, palliative care, and flexible independent living arrangements within our 4-acre grounds.
Is Castle Grove pet-friendly?
Yes, we're registered with the Cinnamon Trust as a pet-friendly care home. Residents may bring their pets to live with them or receive walking assistance when needed, supporting emotional wellbeing through animal companionship.
How is Castle Grove rated by regulatory bodies?
We maintain Care Quality Commission (CQC) registration for 26 beds and hold accreditations from the Registered Nursing Home Association and Investor in People since 1996, demonstrating our commitment to care excellence.
What makes Castle Grove's dining experience special?
Our head chef creates gourmet meals tailored to dietary needs, using fresh ingredients daily. Residents and visitors consistently praise our cuisine, comparing it to 'The Dorchester' hotel's quality, with special themed meals for celebrations.
How long has Castle Grove been operating?
Since 1984, when Ray and Isabelle Kenny transformed the property into a retirement home with a difference. Over 34 years, we've evolved while maintaining the original vision of combining hotel-style living with professional nursing care.
What community connections does Castle Grove have?
Located in Bampton village, we maintain close ties with local shops, restaurants, and churches. Our grounds are within easy walking distance of amenities, fostering resident engagement with the wider Devon community.
Reviews (4)
Joe Mccormick
Dec 27, 2021
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Conducted a lovely wedding here during 'Covid rules' - excellent meal, reception, and company. Very competent staff. Beautiful surroundings.
Jacque Kelly
Dec 12, 2021
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I got married here almost 6years ago, its the most beautiful hitel, staff are amazing, its my luxurious retreat, i love it
Mary Green
Nov 21, 2021
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Fabulous food, fabulous atmosphere and super efficient staff....what more would you need. We'd such a great night in Castkegrove and can't wait to visit again soon.
Trevor Lockhart
Aug 19, 2021
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Exceptional service and mouth watering food as normal. Couldn't recommend this beautiful country house highly enough.
