Business Details
Emergency
services
Expert HVAC & Property Maintenance Services
Established over two decades ago, Pure Group has built a reputation for delivering comprehensive solutions to both domestic and commercial clients. Our five specialist divisions focus on Air Conditioning, Plumbing & Heating, Property Care, Facilities Management, and Cooling & Heating Hire, ensuring we meet diverse client needs. With a team of experienced engineers available 24 hours a day, 365 days a year, we prioritise exceptional customer service and technical expertise. Our commitment to quality is evident in our planned preventative maintenance programs, 24-hour emergency call-out service, and extended warranties. We operate across Milton Keynes, London, and surrounding areas, serving sectors ranging from residential homes to healthcare facilities.Our ethos centres on reliability, transparency, and maintaining high standards, with no hidden costs and a focus on tailored solutions. From installing complex multi-split air conditioning systems to emergency plumbing repairs, we combine technical proficiency with a client-centric approach. Our facilities management services integrate plumbing, gas works, and property maintenance, offering a single point of contact for efficiency. We pride ourselves on adapting to evolving industry standards while maintaining the professionalism and attention to detail that our clients expect.
Services
Air Conditioning Installation
Plumbing & Heating Services
Property Refurbishments
Facilities Management
Portable Cooling Hire
Emergency Repairs
Gas Safety Certificates
Planned Maintenance
Dehumidifier Rentals
Boiler Installations
Highlights and features
- We offer 24/7 emergency call-out service for urgent repairs
- Our engineers provide planned preventative maintenance programs
- We handle projects from single split units to large commercial systems
- Transparent pricing with no hidden costs
- Experienced team serving residential and commercial clients since 2003
Services
Air Conditioning Installation
We design and install bespoke air conditioning systems for commercial buildings, residential homes, schools, and healthcare facilities. Our engineers handle single split units to large multi-split systems, ensuring optimal climate control solutions. With planned preventative maintenance and 24-hour emergency support, we guarantee system longevity and efficiency.
Plumbing & Heating Services
Our Gas Safe registered engineers provide comprehensive plumbing and heating solutions including boiler installations, central heating systems, and emergency repairs. Available 24/7 with no hidden costs, we offer gas safety certificates and tailored maintenance programs for domestic and commercial properties.
Property Care
From complete property refurbishments to minor repairs, our team handles painting, tiling, carpentry, and kitchen installations. We cater to both residential and commercial clients with a focus on professionalism and attention to detail, ensuring minimal disruption to occupants during works.
Facilities Management
We provide integrated facilities management covering plumbing, heating, cooling, and property maintenance. Our single-point-of-contact approach streamlines operations for commercial clients, with services tailored to specific budgets and requirements while maintaining consistent quality standards.
Cooling Hire
Our portable air conditioners, heaters, and dehumidifiers are available for hire with delivery and installation included. Suitable for home, office, or industrial use, we offer quiet, compact units in various sizes with expert advice to ensure the right solution for temporary climate control needs.
People
Robin Riley
Managing Director
Robin leads Pure Group's strategic direction with over 20 years' experience in facilities management. He oversees operations across all five divisions, ensuring technical excellence and client satisfaction standards are maintained throughout the organisation.
Jake Riley
Sales Manager
Jake manages client relationships and business development, leveraging his industry expertise to match client needs with Pure Group's comprehensive service offerings. He focuses on expanding our commercial client base across London and Milton Keynes.
Dan Beevers
Operations Manager
Dan coordinates day-to-day operations across all service divisions, ensuring efficient resource allocation and timely delivery of projects. With extensive experience in HVAC and property maintenance, he maintains operational standards across domestic and commercial contracts.
Lisa Kendall
PA to Director
Lisa provides executive support to the Managing Director, managing internal communications and coordinating strategic initiatives. Her organisational skills ensure smooth operations across Pure Group's multiple service lines and locations.
Alex Payne
Team Leader Help Desk
Alex leads the customer service team, managing incoming enquiries and dispatching engineers for emergency repairs. He ensures prompt response times and effective communication between clients and technical teams across all service divisions.
Questions
What areas do Pure Group cover?
We operate across Milton Keynes, London (both North and South locations), and surrounding areas, providing HVAC, plumbing, and property maintenance services to residential and commercial clients.
Do you offer emergency services?
Yes, our 24/7 emergency call-out service is available 365 days a year for urgent HVAC, plumbing, and property maintenance issues, with rapid response times guaranteed.
What HVAC services do you provide?
We offer complete air conditioning solutions including installation, servicing, planned maintenance, and portable unit hire. Our services cover single split systems to large commercial multi-split installations.
Are your engineers qualified?
All our engineers are fully qualified and Gas Safe registered where required, with specialist training in HVAC systems, plumbing, and property maintenance across residential and commercial sectors.
Can you handle large commercial projects?
Yes, our facilities management division specialises in comprehensive maintenance contracts for commercial properties, including plumbing, heating, cooling systems, and property refurbishments of all scales.
Do you provide maintenance contracts?
We offer planned preventative maintenance programs for HVAC systems and commercial properties, helping prevent breakdowns while extending equipment lifespan and maintaining warranty validity.
Reviews (2)
S. M.
Dec 09, 2020
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Critical:Professionalism
They did not arrive for the annual service, but were kind enough to call me with a lame excuse at 16:00.
They did not arrive for the annual service, but were kind enough to call me with a lame excuse at 16:00.
Toni Brown
Jul 12, 2020
Report
Positive:Professionalism
Thank you Thank you.
Speedy answer to our sleepless nights. Can't rate you highly enough.Toni..
Service:AC installation
Thank you Thank you.
Speedy answer to our sleepless nights. Can't rate you highly enough.Toni..
Service:AC installation
