Business Details
50+ Years
experience
Your Trusted Pet Store for Fish & Reptiles in Romford
Tisburys Aquatic Centre has been a trusted family-run business since 1950, dedicated to providing high-quality aquatic and reptile products and services. Our 4,400 sq. ft indoor centre offers an extensive range of tropical and coldwater fish, reptiles, and associated equipment tailored to both novice and experienced keepers. We pride ourselves on our expert team, which includes seasoned fish keepers offering professional advice and water analysis services to ensure optimal care for your aquatic life. Our commitment to customer satisfaction is reflected in our price match guarantee, ensuring competitive pricing on all stocked items.With a focus on healthy, professionally bred reptiles and a comprehensive selection of pond and aquarium supplies, we aim to meet every need of our customers. Our long-standing reputation in Romford is built on decades of expertise, a passion for aquatic life, and a dedication to fostering a community of informed hobbyists. Whether you require specialist equipment, live stock, or tailored advice, our friendly team is here to support your journey in aquatics and reptile care.
Services
Tropical Fish
Coldwater Fish
Reptiles
Water Analysis
Aquatic Equipment
Details
- Year established: 1950
Highlights and features
- Established since 1950 with generations of aquatics expertise
- Professional water analysis service for aquarium health
- Price match guarantee on all stocked products
- Reptiles bred in-house for guaranteed health and vitality
- Expert team advising novices and experienced keepers alike
Services
Tropical Fish
We offer a comprehensive selection of freshwater tropical fish with tanks and equipment for all experience levels. Our expert team provides tailored advice to ensure optimal care. In-store assistance is available for locating hard-to-find items.
Coldwater Fish
Our coldwater fish range includes Koi Carp, Goldfish, and specialty species with pond equipment. We provide acclimatised stock and expert guidance for pond setup and maintenance. All fish are available for immediate purchase.
Reptiles
We supply professionally bred reptiles including geckos, tortoises, and chameleons. All stock undergoes health checks before sale. We also offer live and frozen food supplies for reptile nutrition.
Water Analysis
Our water analysis service identifies aquarium issues through professional testing. We provide actionable advice to resolve problems. This service is available for a small fee in-store.
Aquatic Equipment
We stock comprehensive aquarium and pond equipment including filters, pumps, and UV clarifiers. Our inventory caters to both indoor and outdoor setups. Price match guarantee applies to all stocked products.
Questions
What reptiles do you stock?
We have geckos, corn snakes, chameleons, bearded dragons, tortoises, and turtles. All reptiles are professionally bred and checked for health before sale.
Do you offer water testing services?
Yes, we provide aquarium water analysis for a small fee with professional advice to resolve any issues.
Are price match guarantees available?
Yes, bring proof of a lower price and we'll match it in-store (terms apply).
What coldwater fish options exist?
We stock Koi Carp, Goldfish, Shubunkins, Sarasa Comets, Sturgeon, Orfes, Tench, Rudd, and fancy Goldfish varieties.
Do you sell pond equipment?
Yes, we offer filters, pumps, pond liners, and plants for custom pond setups.
What are your opening hours?
We're open daily from 9:00 AM to 5:00 PM at our Romford location.
Reviews (7)
Paul F.
Aug 14, 2021
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I remember visiting this place with my dad more than 30 years ago. Took my boys there for a quick look at the outside ponds. (Didnt buy anything so hope the owner doesn't mind us treating the place like a free zoo). The big fish in the main ponds are very impressive and the sheer array of products available in the shop is impressive. When I persuade the wife that we need a pond, Tisbury's is where I'll head to get kitted out.
Loudah Official
Jun 26, 2021
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Had an issue with my UVB bulb and took it back, sorted promptly by Richard, perfect service and polite worth the visit all day and will be a lifetime customer.
James
May 13, 2021
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Went there to have look around the weekend. Nobody acknowledged us (my wife and I ) coming into the shop. We went into the tropical fish area, nobody came to assist we had to go outside to ask ..one young chap was there with another , when I asked them both if anyone could help , one said he was at lunch .The young chap reluctantly helped , when I told him about the near dying fish in one of the tanks, he just said ,oh... I will tell my manager . I don't know if there is some kind of refurb going on, but the shop is a mess.Very poor experience , sort your customer service out!
Anthony Clarke
Apr 29, 2021
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When I lived in the area or come down to see family always been very helpful and friendly staff, we have brought quite a few fish aquatic plants and pond related products. Once lock down finished will be visiting family and center.
Tasnima Odud
Mar 09, 2021
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First time I went there, staff members were not knowledgeable about the fishes they kept and one member of staff was very rude. I've attempted to call the store on several occasions since then, asking if they've had a certain tank or accessory in store but the response was very abrupt and very rude and the member of staff just ends the call very rudely. Beautiful shop but horrible customer service and staff. I would not recommend visiting them.
Mohammed Islam
Aug 13, 2020
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What an amazing place. Never have I seen such a incredible collection of Koi and purpose built out door pools. Wonderful surrounding. Good range of pond equipment, plants and fish. There is reptiles, tropical and marine fish available although these are limited in variety in comparison. The staff are fantastic. Pure passionate about their trade. Always helpful and fantastic service.
M. R. Mayhem
Jun 29, 2020
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A good selection of tropical and marine fish. Think the main shop could do with a little tidy up and revamping as seems to be a bit everywhere in my opinion. But other than that great parking and fish look very well kept.
