Call Now
Website
Call
Business Details
Expert Shoe Repair & Key Cutting Services in Richmond
At Cobblers & Keys, we pride ourselves on delivering expert, professional, and traditional shoe repair services tailored to meet the needs of our local community and surrounding areas. Specialising in footwear repairs for shoes, boots, bags, and belts, we utilise time-honoured techniques and high-quality materials to ensure durability and longevity. Our services extend to alterations, modifications, and accessories, alongside key cutting, engraving, and watch repairs, all performed with meticulous attention to detail. With extensive experience repairing specialist footwear, including designer items, dancing shoes, and riding boots, we combine craftsmanship with modern solutions.

Our teams dedication to customer satisfaction is evident in every task, whether engraving a sports shield or recreating key FOBs. Reviews consistently highlight our fair pricing, trustworthy workmanship, and the personal touch that sets us apart in the heart of Richmond. We are committed to maintaining the highest standards of quality and reliability, ensuring every client receives exceptional service tailored to their specific needs.
Services
Shoe Repair Key Cutting Engraving Watch Repairs Bag & Belt Repair Boot Stretching Luggage Case Repair Sole & Heel Replacement Footwear Modifications Accessories
Highlights and features
  • We offer traditional shoe repair techniques for long-lasting results.
  • Our team has extensive experience with specialist footwear repairs.
  • We provide same-day key cutting and engraving services.
  • Our pricing is fair and transparent with no hidden fees.
  • We guarantee exceptional customer service, as reflected in our reviews.
What people say
Excellent service Knowledgeable staff Fair pricing Great craftsmanship Trustworthy workmanship
Services
Shoe Repair
We offer comprehensive shoe repairs using traditional techniques to restore soles, heels, and uppers. Our expert cobblers ensure durability and comfort for both men's and women's footwear. Ideal for everyday wear, specialist shoes, and designer pieces, we prioritise quality materials and precise craftsmanship to extend the lifespan of your favourite footwear.
Key Cutting
Our key cutting services cover a wide range of types, including Chubb, Yale, and Evver keys, with same-day availability. We also recreate key FOBs and provide locksmith assistance for emergencies. Whether you need spare keys or urgent lock solutions, our skilled technicians ensure accurate cuts and reliable security solutions tailored to your needs.
Engraving
We provide bespoke engraving services for glass items, jewellery, watches, and metal surfaces like shields or plaques. Perfect for personalising gifts or commemorating events, our team delivers precise, high-quality results. Clients can specify their design details and preferred turnaround time for a seamless experience.
Watch Repairs
Our watch repair services include battery replacement, strap fixes, and restoration of timepieces. Specialists in both minor adjustments and complex repairs, we handle bracelets, buckles, and wear-and-tear restoration. Using premium materials, we ensure your watch retains its functionality and aesthetic appeal.
Bag & Belt Repair
We repair and resize handbags, belts, and luggage cases, focusing on durability and aesthetics. Services include handle fixing, zipper replacements, and leather restoration. Whether for everyday use or special items, our team ensures your accessories regain their functionality and appearance with meticulous attention to detail.
Questions
What types of shoe repairs do you offer?
We repair soles, heels, uppers, and offer stretching, bag/belt resizing, and specialist footwear like dancing shoes or riding boots.
Do you cut keys while I wait?
Yes, we cut a wide range of keys, including Chubb, Yale, and Evver, with same-day availability.
Can you engrave glass or jewellery?
Yes, we engrave glass items like decanters, along with jewellery, watches, and metal surfaces such as shields.
What are your opening hours?
We’re open Monday-Friday 10am-5:30pm, Saturday 10am-6pm, closed the first Wednesday of each month.
Do you repair watches?
Yes, we replace batteries, fix straps, and repair buckles or pins for various watch types.
Are your prices competitive?
We guarantee fair and transparent pricing with no hidden fees for all our services.
Reviews (4)
John Allert
Jan 25, 2022 Report
Great experience. Honest guys. Always willing to go extra mile for customers. They stretched a pair of shoes for me TWICE! no charge for second time. Had a sole coming off and he told me a quick and easy fix over the repair which I could not afford.
Paola Perosa
Dec 17, 2021 Report
Positive:Professionalism,Quality,Responsiveness,Value
I have known Lorenzo for many years and there are not enough stars to define his craftsmanship, honesty and kindness. He always comes up with brilliant solutions and always with his clients best interest in mind. Lorenzo is one rare gem of a person!
Roland Bortnyak
Nov 11, 2021 Report
Great quality shoe repair, but administration issues (5 difference between the actual price and the price written onto the ticket). Very chatty, friendly shopkeeper.
Atif Warraich
Jan 10, 2021 Report
Took 2 pairs of shoes to this place today. A pair of Crocket and Jones loafers and a pair of George Cleverly loafers. Heals done on 1 and tips on the other. Absolutely faultless work and I cant be happier. Top man and brilliant service. Hes found himself a regular customer.