Business Details
33 Years
experience
Your Trusted Shoe Repairs & Trophies Shop in East Twickenham
Established in 1993 by Tom and his son Paul, our business has built a reputation for delivering high-quality shoe repairs, key cutting, and trophy services to the East Twickenham community and surrounding areas. Our expertise in traditional cobbling techniques, combined with the use of premium materials such as Vibram soles and Saphir polish, ensures durable and professional results for every customer. We pride ourselves on maintaining a family-run ethos while offering modern conveniences like on-site engraving and online trophy ordering. Our workshop handles everything from reheeling and leather repairs to crafting bespoke awards for sports clubs, schools, and events. With over 27 years of experience in key cutting and a stock of 2,400+ key types, we provide efficient, reliable solutions for residential and commercial clients.Located on Richmond Road, we serve Richmond, Sheen, Twickenham, and Surrey, combining local knowledge with skilled craftsmanship. Our commitment to quality extends to shoe care products, including beeswax polishes and protective sprays, to help customers maintain their footwear. We operate transparently, offering clear pricing and a flat-rate engraving service for trophies purchased in-store. Our dedication to customer satisfaction is reflected in our long-standing relationships with local organisations and individuals who trust our expertise. By blending traditional methods with contemporary needs, we continue to uphold the standards set since our founding.
Services
Shoe Repairs
Key Cutting
Trophies
Engraving
Shoe Care
Pet Tags
Details
- Year established: 1993
Highlights and features
- We have over 27 years of experience in key cutting with 2,400+ key types in stock.
- Our workshop uses premium materials like Vibram soles and Saphir polish for durability.
- On-site engraving ensures quick personalisation of trophies and awards.
- Family-run business combining traditional cobbling techniques with modern service standards.
- Serving local communities in Richmond, Twickenham, and Surrey since 1993.
Services
Shoe Repairs
We offer comprehensive shoe repair services including reheeling, leather soles, rubber soles, stitching, and bag repairs using premium materials like Vibram and Svig. Our traditional techniques ensure long-lasting results for both men's and women's footwear. Customers benefit from expert craftsmanship tailored to restore functionality and appearance to their shoes.
Key Cutting
With over 2,400 key types in stock, we provide same-day key cutting services for residential, commercial, and automotive locks. Our expertise covers brands like Yale, Avocet, and Master, ensuring accurate duplicates while you wait. This service helps customers avoid costly locksmith callouts by offering a quick, affordable solution.
Trophies
We supply a wide range of trophies, cups, medals, and shields for sports clubs, schools, and events. Customisation options include engraving plaques with a flat-rate charge, allowing personalisation for annual awards or one-off commemorations. Our stock includes football, golf, and multi-sport trophies to suit various occasions.
Engraving
Our onsite engraving service allows customisation of trophies, awards, and plaques with text or logos. A flat rate of 2.50 per plaque ensures transparency, and our expert engraver adjusts text size for optimal presentation. This service caters to clubs, schools, and individuals needing professional finishing touches.
Shoe Care
We stock premium shoe care products including Saphir polish, insoles, and protector sprays to maintain footwear quality. These products help customers extend the lifespan of their shoes through proper cleaning and conditioning. Our selection focuses on brands known for effectiveness in restoring and protecting leather and fabric materials.
Questions
What shoe repair services do you offer?
We provide reheeling, leather soles, rubber soles, stitching, and bag repairs using premium materials like Vibram and Svig for durable results.
Can you cut keys for modern locks?
Yes, we stock over 2,400 key types including Yale, Avocet, and Master, offering same-day key cutting while you wait.
Do you engrave trophies purchased online?
Yes, we offer engraving at a flat rate of £2.50 per plaque for trophies bought in-store or online.
What areas do you serve?
We serve East Twickenham, Richmond, Sheen, Twickenham, and surrounding Surrey areas with all our services.
Are your shoe care products suitable for all materials?
Our Saphir polish and protector sprays are designed for leather and fabric, helping maintain various footwear types effectively.
Reviews (7)
Trinity Chan
Jan 25, 2022
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Tom & Paul have nailed outstanding service. I shopped around in the Richmond area for my boots to be resoled and not only does this place do it at the most competitive price by far - they went above and beyond! My boots were returned resoled, polished with a minor repair! I did this in the midst of the holiday period and have since popped back to let them know how appreciative I am of them and their work!! Will highly recommend them to everyone!
Jen H.
Dec 30, 2021
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Just had 6 keys cut at a reasonable price of 28. Friendly, speedy service. Much better than Timpsons (quoted 42!). Would use again.
Emma Gerrard
Dec 28, 2021
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This guy is amazing! Took in a Dr Marten boot (very badly ripped) and wallet (with great sentimental value attached to it), both of which I had been told were unable to be repaired. Tom not only fixed them to a fantastic standard, but it was done quickly and was very reasonably priced (plus he's a nice guy!). I travelled to go here as a friend recommended him, and Tom's is now my new place to go with all these types of repairs! Can't recommend him enough!
Customer Support
Sep 21, 2021
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Cheap trophies with records on them that feel like they are stuck on with glue & engraving with spelling mistakes. Won't be using this company again! I would give zero stars but unfortunately you have to give at least one.
Rachel Davies
May 24, 2021
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Perfectionist!
Yes, Timpsons is conveniently located in every major town but this guy is worth the drive and he is exactly who you need to give your business to... Plus there always seems to be parking across the street every time I go.
Affordable, friendly and efficient! Left all my boots looking like new, polished and everything. Thank you - I'll be back!
Yes, Timpsons is conveniently located in every major town but this guy is worth the drive and he is exactly who you need to give your business to... Plus there always seems to be parking across the street every time I go.
Affordable, friendly and efficient! Left all my boots looking like new, polished and everything. Thank you - I'll be back!
Imogen Green
Nov 28, 2020
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Just wanted to say thank you so much for repairing my boot! It was done at such a reasonable price and the service was amazing, particularly getting around Covid issues. Thank you very much and really recommend!
Simon Philp
Oct 27, 2020
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Had a key cut last week that was about to snap in half. Tom managed to straighten it in a vice so that he could get another cut, which works perfectly. At the same time I dropped of some shoes which I have just collected. They look amazing. Very good service and Tom went above and beyond to be helpful.
