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Business Details
38 Years
experience
Expert Hairdressing and Trichology Services in Chester
Hair Matters is a distinguished hairdressing and trichology clinic based in Chester, combining expertise in hair styling with advanced scalp and hair health solutions. Established in 1988, we operate from a historic 300-year-old building, New Dawn House, offering a unique blend of professional hairdressing services and specialist trichological care. Our team focuses on addressing hair loss, scalp disorders, and fine hair concerns, supported by four decades of clinical training and industry-leading certifications.

We are an appointed Philip Kingsley salon, providing tailored hair care regimes and products. Our philosophy centres on client satisfaction, with a guarantee to resolve any service-related concerns promptly. Located in Chesters city centre, we serve local and regional clients with a personal, consultative approach.
Services
Hairdressing Trichology Consultations Fine Hair Treatments Professional Colouring Scalp Diagnostics Hair Loss Solutions Philip Kingsley Regimes Wig Fitting Hair Transplant Advice Skin Allergy Testing
Details
  • Year established: 1988
Highlights and features
  • We offer over 30 years of combined hairdressing and trichology expertise.
  • Specialised in diagnosing and treating hair loss and scalp disorders.
  • Provide evidence-based treatments backed by Institute of Trichologists training.
  • Stock Philip Kingsley professional hair care products for tailored regimes.
  • Guarantee client satisfaction with free follow-up consultations for unresolved issues.
Associations and certifications
  • Institute of Trichologists
Services
Hairdressing
Our hairdressing services combine creative styling with technical precision, offering cuts, colouring, and finishing tailored to individual face shapes, textures, and lifestyles. We use Philip Kingsley products for optimal results and client satisfaction.
Trichology Consultations
Specialist trichology consultations diagnose hair loss causes, categorising them as temporary, treatable, or permanent. We provide personalised treatment plans, including nutritional advice, topical solutions, and referral pathways for complex cases.
Fine Hair Treatments
Targeted treatments for fine hair include Philip Kingsleys Body Building range, combining shampoos, conditioners, and styling products to enhance volume, strength, and appearance through scientifically formulated solutions.
Professional Colouring
Award-winning colour services include foil highlights, balayage, and full-head tints using advanced techniques. Our stylists hold the Master Colour Award, ensuring precision in achieving natural or bold tones suited to skin tones and preferences.
Scalp Diagnostics
Comprehensive scalp assessments identify conditions like eczema, psoriasis, or seborrhoeic dermatitis. We offer keratolytic treatments, lifestyle advice, and product recommendations to restore scalp health and prevent hair loss complications.
People
Richard Hall
Trichologist
Richard Hall, a member of the Institute of Trichologists, has specialised in hair loss diagnostics since completing his training in Horsham. With over 30 years in Chesters hairdressing industry, he combines clinical expertise with practical solutions for temporary, treatable, and permanent hair loss conditions.
Questions
What hair types do you specialise in?
We specialise in fine hair treatments, offering Philip Kingsley’s Body Building range for enhanced volume and strength.
Do you offer trichology consultations for hair loss?
Yes, we provide specialist trichology consultations to diagnose hair loss causes and recommend tailored treatment plans.
Are hair colour patch tests required?
Yes, by law we conduct 48-hour skin allergy tests for all new colour clients to ensure treatment safety.
What payment methods do you accept?
We accept major credit/debit cards and cash payments for salon services and retail products.
Can you help with scalp conditions like psoriasis?
Yes, our trichologists diagnose and manage scalp conditions including psoriasis, eczema, and seborrhoeic dermatitis.
Do you stock Philip Kingsley products?
Yes, we are an appointed Philip Kingsley salon, offering their full range of professional hair care solutions.