Business Details
Trusted Payroll Services in Truro
Cornwall Payroll Bureau is a well-established payroll service provider based in Truro, Cornwall, offering specialist payroll solutions at competitive rates. With over two decades of combined experience in payroll management and accounting, our team delivers efficient, compliant, and client-focused services tailored to businesses of all sizes. We hold the prestigious CIPP Payroll Assurance Scheme Accreditation, ensuring adherence to best practices and legislative compliance. Our clients span diverse sectors across Cornwall, Devon, and the South West, ranging from micro-businesses to companies with 350+ employees. We prioritise timely payroll processing, accurate RTI submissions, and seamless pension scheme administration, supported by dedicated account management.Our commitment to transparency is reflected in our no-setup-fees policy and flexible payment options, including BACS and Modulr. Backed by testimonials highlighting our reliability and exceptional customer service, we provide peace of mind through stress-free payroll management. Our team includes qualified professionals like Director Tim Wilkins, a licenced AAT accountant with extensive payroll expertise, and Payroll Supervisor Julie Newbury, who brings over 20 years of accountancy experience. We actively support local communities through charitable donations to St Petrocs, working to end homelessness in Cornwall.
Services
Payroll & RTI Service
Auto Enrolment Pensions
BACS Service
Modulr Payments
HR Support
Highlights and features
- We ensure compliance with ever-changing payroll legislation and HMRC requirements.
- Our dedicated team guarantees timely payroll processing and submission deadlines.
- No setup fees for transferring your payroll to our service.
- We administer pension schemes alongside payroll for streamlined management.
- Proven track record supporting businesses through complex scenarios like furlough.
Associations and certifications
- CIPP Payroll Assurance Scheme
What people say
Fantastic service
Highly recommend
Stress-free payroll
Prompt responses
Cost-effective solution
Services
Payroll & RTI Service
We provide comprehensive payroll processing with weekly, monthly, or fortnightly options. Our team submits Real Time Information (RTI) to HMRC, generates payslips, and ensures compliance with tax regulations. Clients receive timely reports and direct employee payslip distribution.
Auto Enrolment Pensions
Our service includes pension scheme setup, employee eligibility assessments, and ongoing administration. We handle compliance declarations, employee communications, and contributions management, ensuring adherence to The Pension Regulator requirements while reducing employer administrative burdens.
BACS Service
We generate BACS payment files for employee salaries using SmarterPay software. Employers can upload files directly or use our bureau service, ensuring accurate, timely payments with minimal manual intervention and reduced error risk.
Modulr Payments
This automated payment solution integrates with our payroll software to enable instant employee payments. Employers top up a Modulr account, and we activate secure transfers, eliminating manual payment errors and streamlining salary disbursement processes.
HR Support
Through Cornwall HR Solutions, we offer employment law advice, disciplinary procedure guidance, and health & safety management. Clients receive a free initial consultation and access to tailored HR support packages for complex workplace challenges.
People
Tim Wilkins
Managing Director
Qualified AAT accountant with 20+ years' payroll experience, including roles at chartered accountants and large organisations. Full CIPP member and holder of ATT Taxation Technician Certificate in Business Compliance.
Joanne Wilkins
Director & Office Manager
15-year financial services management professional with payroll expertise. CIPP member, combining strategic oversight with hands-on client support while managing operational logistics.
Julie Newbury
Payroll Supervisor
20-year accountancy professional with AAT qualification and specialist payroll certification. Expert in payroll law and procedures, focusing on client communication and resolving payroll concerns.
Joe Perry
Senior Payroll Administrator
AAT-qualified accountant with payroll specialisation since 2019. Combines technical expertise with client-focused service delivery, ensuring accurate and timely payroll processing for complex client needs.
Joanne Wilson
Payroll Administrator
10-year payroll specialist with accounting background. Focuses on accuracy and client satisfaction, balancing technical payroll management with responsive support for business clients.
Questions
What payroll frequencies do you support?
We handle weekly, monthly, fortnightly, and 4-weekly payroll cycles to accommodate different business needs.
How do you ensure compliance with pension regulations?
We manage automatic enrolment assessments, employee communications, and Pension Regulator compliance declarations as part of our service.
Do you charge setup fees for new clients?
No, we don't charge any setup fees for transferring your payroll to our service.
Can you process payments directly to employees?
Yes, through Modulr Payments or BACS files, ensuring secure and timely salary disbursements.
What HR support options are available?
We partner with Cornwall HR Solutions to provide employment law advice and support packages for client businesses.
How do you handle year-end processing?
We charge £25–£60 depending on company size, with custom reporting and compliance submissions included.
Reviews (6)
Leon Youlton
Jan 28, 2021
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We have been using the services of Cornwall Payroll Bureau for the last 4 years and cannot rate them high enough, outstanding service, very helpful and professional and very reasonable costs. This year has been tough enough for all businesses and with the added complication of Furlough pay they handled it all for us and again the charges for more than acceptable for the service. Well done to all of their team for sterling work
P. S. Counter Windows Ltd
Jan 19, 2021
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A thank you to the wonderful team at Cornwall Payroll Bureau. Thank you for always providing a quick and professional service and especially during this difficult time. A business that we highly recommend to anyone.
George Bassett
Dec 29, 2020
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I moved our payroll from our Accountants to Cornwall Payroll Bureau 2 years ago. It has been one of the best business decisions I have made. Nothing is too much trouble for Tim and his team. The service our Hotel has received during the pandemic has been superb. The information and advice has been superior to any other source.They deserve all the praise they have received.
Nigel Flanakin
Dec 02, 2020
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Top notch! We have been using Cornwall Payroll Bureau for the last three or four years, one hundred percent reliable, we send our payroll spread sheet in at midnight and have payslips back by midday to pay our staff. Thoroughly recommend.
Mark Norton
Nov 18, 2020
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Tim and Jo have managed my payroll (now 96 staff) for several years and I literally would not use anyone else. They really care about what they do and as well as looking after all the day to day stuff, they have been brilliant support throughout the Covid crisis. Very highly recommended.
Varfell Farm
Nov 13, 2020
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Cornwall Payroll Bureau have been a vital support to our company and the demands of a seasonal business. Always great service, we wouldn't hesitate to recommend them.
