Business Details
45 Years
experience
Emergency
services
Global Freight & Logistics Solutions Provider
JAG UFS was founded in 1981 with a clear mission: to deliver tailored logistics solutions that meet the evolving needs of global businesses. Our four decades of experience are built on a foundation of personal service, innovative thinking, and an unwavering commitment to customer satisfaction. With a team of seasoned professionals across 10 international offices, we leverage both technological advancements and human expertise to ensure seamless freight operations. Our global network spans 226 countries, allowing us to offer competitive rates and optimized transit times through partnerships with major carriers. We specialise in complex logistics challenges - from time-critical aircraft parts shipments to oversized mining equipment transportation. Our ISO-certified processes and investment in bespoke warehousing software demonstrate our dedication to quality control and real-time visibility.The 'Freight Doctor' service provides complimentary process audits that highlight our proactive approach to problem-solving. Whether clients require standard road freight solutions or specialized project cargo handling, our team's sector-specific knowledge across automotive, healthcare, and renewable energy industries ensures expert guidance. We maintain 24/7 availability for urgent shipments while supporting sustainable practices through environmentally-conscious rail freight options. This combination of technological innovation, human expertise, and customer-first philosophy has made us trusted partners to businesses worldwide for over four decades.
Services
Air Freight
Ocean Freight
Road Freight
Rail Freight
Project Cargo
Freight Consultancy
Warehousing
Onboard Couriers
Factory Auditing
Beneficial Insects Shipping
Details
- Year established: 1981
Highlights and features
- 40+ years of experience in global freight solutions
- 24/7 emergency logistics services across 226 countries
- Specialized expertise in automotive, healthcare, and renewable energy sectors
- Bespoke warehousing software with real-time stock visibility
- Award-winning 'Freight Doctor' consultancy service
Associations and certifications
- I-OnAsia
What people say
Efficient service
Professional business
Pleasure to deal with
Competitive approach
Bend over backwards
Services
Air Freight
Our air freight solutions provide rapid global transportation through partnerships with all major airlines. With flexible scheduling options and real-time tracking, we ensure time-sensitive cargo reaches destinations worldwide. Our experienced team handles everything from small packages to large temperature-controlled shipments, maintaining compliance with complex air freight regulations.
Ocean Freight
Comprehensive ocean freight services accommodate both general cargo and specialized projects. Access to diverse vessel types and global consolidation networks ensures optimal routing and cost-efficiency. Our expertise in handling oversized cargo and navigating customs requirements makes us ideal partners for complex maritime logistics.
Project Cargo
Specialized handling for oversized and heavy machinery shipments requires our project cargo expertise. With extensive experience in remote location deliveries and engineering complex logistics solutions, we manage everything from mining equipment to renewable energy components with precision planning and execution.
Rail Freight
Environmentally conscious rail freight solutions connect East and West transportation corridors. Our intermodal capabilities combine rail efficiency with road flexibility, offering sustainable shipping options for both full container loads and groupage shipments across Europe and Asia's key trade routes.
Freight Consultancy
The 'Freight Doctor' consultancy provides comprehensive process reviews with no-obligation cost analysis. Our experts identify supply chain inefficiencies and propose customized solutions that reduce shipping costs while maintaining service quality and delivery reliability for businesses of all sizes.
People
Colin Wilcox
Joint Chairman
Co-founder with logistics expertise dating from early career days, Colin provides strategic guidance while maintaining operational awareness. His industry knowledge and mentorship continue to shape the company's values and direction after decades of service.
Gary Wilcox
Group CEO
With decades of operational experience starting from entry-level roles, Gary leads strategic direction while maintaining close client relationships. His hands-on background informs our customer-centric approach and continuous improvement initiatives across global operations.
Julian Gourlay
Group CFO
Financial director with deep accounting expertise developed over 35 years with the company. Julian combines financial oversight with growth strategy planning, ensuring both fiscal responsibility and investment in innovative logistics technologies and capabilities.
Richard Davies
Group Operations Director
Operations leader with extensive industry knowledge built through decades of service. His practical understanding of logistics challenges informs our continuous improvement efforts and ensures operational excellence across all transportation modes and global locations.
Jojo Tan
Deputy General Manager
Shenzhen office leader with 15+ years of China operations experience. Jojo's local market expertise and strategic vision enhance our China-UK logistics solutions while maintaining the company's founding principles of personal service and customer focus.
Questions
What makes JAG UFS different from other logistics providers?
Our combination of four decades' experience, 24/7 availability, and personalized solutions sets us apart, with specialized expertise in automotive, healthcare, and renewable energy sectors.
How does your 'Freight Doctor' consultancy service work?
We conduct comprehensive process audits to identify supply chain inefficiencies, providing no-obligation recommendations for cost reduction while maintaining service quality and delivery reliability.
Can you handle specialized logistics requirements?
Yes, we excel at complex shipments including temperature-controlled medical supplies, oversized mining equipment, and time-critical aircraft parts with dedicated 24/7 emergency services.
What technology do you use for shipment tracking?
Our bespoke warehousing software provides real-time visibility with audit trails and live stock monitoring for complete control across our global logistics network.
Do you handle logistics for specific industries?
We provide specialized solutions for automotive just-in-time deliveries, healthcare regulatory compliance, renewable energy project cargo, and agricultural time-sensitive logistics across 226 countries.
How do you ensure shipment security?
Through factory auditing partnerships, secure transportation methods, and comprehensive tracking systems that maintain cargo integrity from origin to final destination.
Reviews (1)
Consuelo Bova
Nov 15, 2021
Report
Poor communication. The last two shipments I've had to chase the cargo company myself and let JAG know when they could send a trucker - that's exactly the coordination I pay them for! Further, I have always been quoted door-to-door rates (My shipments have been coordinated with them for several years now), and I noticed that suddenly, they started padding my bill with a hidden fee to the tune of 20%- the last 5 invoices. When I pointed it out, they are basically insisting on payment or they'll hold my already late goods (delivery quoted at 5-7 days, we're on 3 weeks) until payment is made on the
