Malcolm Gray

Business Details

Trusted Opticians in Sutton Coldfield Providing Expert Eye Care

Established as a specialist independent opticians, we combine technical expertise with a focus on style and personal care. Our expert optometrists utilise the latest equipment to safeguard your vision while offering specialised analysis for dyslexia and Meares-Irlen syndrome. We curate a selection of designer frames to enhance individual features, ensuring clients feel confident in their eyewear.

Our family-friendly practice prioritises patient time and satisfaction, with convenient parking available. Since partnering with The Hearing Care Partnership in 2019, we've expanded services to include comprehensive hearing assessments, advanced hearing aids, and tinnitus consultations, maintaining our commitment to holistic sensory health.

Services

Eye Examinations Designer Frames Contact Lenses Hearing Tests Varifocal Lenses

Highlights and features

We specialise in dyslexia and Meares-Irlen syndrome analysis alongside standard optometry
Our designer frames are hand-picked for individual style enhancement
Family-friendly practice with dedicated patient consultation time
Interest-free credit available for glasses over 6 or 12 months
Integrated hearing care services from qualified audiologists

Website

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Services

Eye Examinations

Our comprehensive eye examinations use advanced diagnostic equipment to assess vision health and detect potential issues. The process includes detailed analysis of visual acuity, eye coordination, and internal health checks. Specialist assessments for dyslexia and Meares-Irlen syndrome help identify specific visual processing challenges, enabling tailored corrective solutions.

Designer Frames

We offer a curated collection of designer frames from international brands, selected for quality and style. Our qualified staff provide personalised styling consultations to find frames that complement facial features and lifestyle needs. All frames are fitted with precision to ensure optimal comfort and visual performance.

Contact Lenses

Our contact lens services include fittings for daily disposables, frequent replacement, and gas permeable lenses. Expert optometrists guide patients through trial periods to determine the most suitable options for their vision requirements and lifestyle. We provide ongoing aftercare and emergency support for contact lens wearers.

Hearing Care

In partnership with The Hearing Care Partnership, we offer free comprehensive hearing assessments using tympanometry and pure tone audiometry. Services include advanced hearing aid fittings, ear wax removal via microsuction, and custom hearing protection solutions. Our audiologists provide ongoing tinnitus management support.

Varifocal Lenses

We specialise in premium varifocal lenses that seamlessly transition between distance, intermediate, and near vision. Our recommended Varilux brand uses digital technology for customised vision correction without visible lines. These lenses are available in ultra-thin materials with optional reflection-free coatings for enhanced clarity.

Questions

What eye care services do you offer?

We provide comprehensive eye examinations, designer eyewear, contact lens fittings, and specialist analysis for dyslexia and Meares-Irlen syndrome. Our hearing care partnership adds hearing assessments and solutions.

Can I get interest-free credit for glasses?

Yes, we offer interest-free payment plans over 6 or 12 months for glasses purchases, with no additional costs or complicated application processes.

Do you provide hearing assessments?

Through our partnership with The Hearing Care Partnership, we offer free comprehensive hearing tests and audiologist-led consultations at our practice.

What frame brands do you stock?

We curate exclusive designer frames from international collections, focusing on quality craftsmanship and contemporary styles to suit diverse preferences.

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Reviews (4)

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Pam Kaur

Dec 24, 2019 Report

I visited the opticians today with my daughter as I am looking to purchase a set of varifocals for the 1st time. We spent at least 15 minutes in there trying on various frames and discussing our thoughts etc. During our visit we were completely ignored by the staff and not once were we asked if we needed any assistance. We were totally shocked and left after a while. I really dont understand why the staff would do this, maybe we didnt pull up in a Range Rover or maybe it was plain racism, but we have never felt so unwelcome in our lives. Needless to say it is their loss and not ours as theyve

Debra Robinson

Dec 15, 2019 Report

In the last six months five members of our family from 14yrs to 70yrs old, have all had their glasses from Malcolm Gray. The staff are extremely welcoming and helpful. They are excellent at assessing all our different needs both medically and stylishly, going to any lengths to please and ensure we are happy with our glasses, varifocals, transition lenses or contact lenses. We always get a five star service.

Melissa Clarke

Nov 06, 2019 Report

I have a very typical teenage son who cares about his image and street cred. He has needed to wear glasses for the last 2 years but has been very reluctant to wear them, particularly at school. Getting him to the opticians was not an easy task! At our last visit to his regular high street opticians, he came out very disillusioned! A friend recommended me to Malcolm Gray and wow what a difference it has made! We were made to feel very welcome; all staff were extremely helpful and attentive and really took the time to not only help and advice on the type of frames that would suit him but also explaining

Terry Flower

Oct 08, 2019 Report

Although I wear varifocal glasses normally, I had difficulty reading music on my tablet and keeping an eye on the conductor. I asked if it would be possible to have a pair of bifocals made to suit intermediate and distance vision.
Kathryn arranged an appointment for me to see Lesley who determined the suitable prescription, passed me on to Shelley who arranged for the new lenses to be fitted into one of my old frames. Despite there being a bank holiday, I got the call to say that my glasses were ready within a week. Excellent service as ever.