At SwimWay we put a huge emphasis on recruiting the best instructors and office staff. We understand the importance of the bond between instructor and student, especially for young children. We also know how much it helps to hear a friendly and helpful voice on the other end of the phone. While sometimes unavoidable, we strive to minimise the turnover of instructors from term to term.
We hire only those with at least two years experience. We also pay above the market average for their talent and commitment. All our instructors have worked in established swimming programmes across the globe. This brings a solid background in swimming teaching to the team. Additionally, it helps us to continuously improve our own methodology.
We hire only those with at least two years experience. We also pay above the market average for their talent and commitment. All our instructors have worked in established swimming programmes across the globe. This brings a solid background in swimming teaching to the team. Additionally, it helps us to continuously improve our own methodology.
Services
Home Visits
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While SwimWay's demand has led to the business being driven by the pools that offer lessons to the general public, we have not forgotten our roots. We still offer home-visit lessons to anyone who would like to experience a convenient, exclusive service in the comfort of your own home. These lessons are available at a minimum 2-hour booking.
FAQs
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Following our previous FAQs about cancellations, we thought it would be helpful to delve a little deeper into what happens if SwimWay cancels a class. For a waiting list & availability notifications, we do not guarantee updates in priority order. Bookings are taken on a first come, first served basis.
Booking Procedures
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Everything you need to know about our booking and rebooking policies and procedures, as well as dates for future term general bookings. Current clients will receive an automated email (from noreply.notification@swimway.co.uk) at the end of their lessons during the course of the rebooking commencement week.
Health And Safety
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At SwimWay we make health and safety a major priority in the way we run the company and our lessons. When dealing with swimming lessons for all ages and abilities it is extremely important to put safety first, and we do exactly that. It would be more cost effective for our company to run lessons with larger groups of students.
Quality Control
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Our Head of Swimming, Tamsin Watt, is one of the most experienced teachers in the industry. She takes on a quality control/training role along with her other duties. She makes routine weekly visits to our locations. In these visits, she examines instructors' lesson plans and teaching styles. Thus helping to improve, learn from, and develop our team.
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