Business Details
Emergency
services
Your Trusted NHS Medical Centre in Matlock
Established as a trusted NHS medical practice, Lime Grove Medical Centre has dedicated itself to delivering comprehensive primary care services to the Matlock community. Our team of experienced healthcare professionals prioritises patient-centred care, offering a wide range of services including routine appointments, home visits, vaccinations, and electronic prescription management. With a commitment to continuous improvement, we actively participate in medical training programmes and maintain strong partnerships within the Derbyshire Dales Primary Care Network.Our CQC-rated 'Good' practice implements modern healthcare solutions like secure online patient portals and telemedicine consultations while maintaining traditional values of compassionate care. Through regular medication reviews and extended access hours, we ensure our patients receive both timely and thorough medical attention tailored to their individual needs.
Services
Appointments Booking
Prescription Management
Home Visits
Vaccinations
Online Services
Medical Records Access
Health Advice
Care Planning
Patient Education
Highlights and features
- We provide CQC-registered medical care with regular quality assessments
- Our practice offers extended access through the Derbyshire Dales Primary Care Network
- We implement secure digital health solutions for patient convenience
- Our team includes experienced GPs and advanced clinical practitioners
- We maintain strong community healthcare partnerships for comprehensive care
Associations and certifications
- CQC
Services
Appointments Booking
Our practice offers multiple appointment booking options including NHS App, SystmOnline, phone, and in-person. Urgent cases receive priority triage while routine appointments ensure comprehensive care. All consultations follow strict clinical protocols to maintain high-quality patient outcomes.
Prescription Management
We provide repeat prescription services through various channels including secure online platforms. Patients benefit from annual medication reviews and electronic prescription transfers to chosen pharmacies, ensuring safe and efficient medication management across our practice network.
Home Visits
For housebound patients, we offer home visits triaged by on-call clinicians. Our Primary Care Network supports this service with multidisciplinary teams including GPs, paramedics, and advanced practitioners to deliver appropriate home-based medical care.
Online Services
Our SystmOnline platform enables secure access to medical records, appointment booking, and prescription requests. Patients can manage healthcare needs digitally while maintaining data security and confidentiality through NHS-approved protocols.
Vaccinations
We provide comprehensive vaccination programmes following NHS guidelines. Our service includes routine immunisations, travel vaccines, and seasonal flu jabs with detailed patient education about vaccine safety and importance in community health protection.
Questions
How can I book a medical appointment?
Book appointments through NHS App, SystmOnline, by phone at 01629 581586, or in person at reception. Urgent cases receive priority triage assessment.
What prescription services do you offer?
Request repeat prescriptions via SystmOnline, NHS App, email, or in-person slips. Medication reviews occur annually with electronic prescriptions sent directly to chosen pharmacies.
Do you provide home visit services?
Yes, for housebound patients. Contact us before 8:00 AM for home visit requests. Our clinicians will assess requirements and arrange appropriate care.
What is your CQC rating?
We maintain a 'Good' rating from the Care Quality Commission, reflecting our commitment to quality standards and patient safety in all clinical services.
How do online medical services work?
Access SystmOnline for secure medical record viewing, appointment management, and prescription requests. Register at reception with photo ID to activate your account.
What emergency care options exist?
For urgent medical needs outside hours, contact NHS 111. Our practice handles emergency prescriptions and provides home visits for critical cases.
Reviews (6)
Sharon Gratton
Oct 23, 2021
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I work in the NHS in direct contact with patients. I know how to treat patients. Unfortunately I find the receptionists at this surgery to be lightly rude and seem to have no compassion when you're unwell and in need of an aptmt. They don't seem to have any people skills at all. I used to be registered at Crich surgery and all the staff there were 5/5. I was devasted to have to leave when I moved.
Wendy Travis
May 03, 2021
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Been with this practice since i was born although it has changed location over the years amazing practice would hope i never have to change all thr doctors and nurses are brill
Andi Carline
Jul 02, 2019
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Impossible to see a doctor. The telephone receptionist asks to many questions about what's wrong with you. Even tho there not a doctor. The call back service is great. As a second opinion to talk to a doctor.
Michael Furniss
Jun 19, 2019
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False information on patient record being accused of selling drugs when clearly the patient needs the tablets and wouldnt dare sell them disgraceful
Giles Moore
Oct 11, 2018
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I have been a patient at Lime Grove Medical centre since I moved to the area a year ago. I have been thoroughly impressed each time I have had need to use the surgery. The reception staff are friendly and helpful. They go out of their way to try and help find a solution even when they are obviously under time pressures and demands of multiple patients. I have seen several GPs over the last 12 months and all have been very professional. On each occasion I felt listened to, was appropriately examined and had the opportunity to decide the best way forward. I have only seen a nurse one time but was
Pam Smith
May 03, 2018
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Excellent visit as always. Was seen on time, all my questions were answered satisfactory. Appointment was not rushed by the GP.
