Business Details
18 Years
experience
Luxury Beauty Salon in Ferndown
At Cloud Nine, we believe in the transformative power of self-care, offering a sanctuary where clients can escape the pressures of daily life. Established in 2008, our luxurious Guinot Crown Salon in Ferndown, Dorset, combines expert beauty treatments with unparalleled customer care. Our fully trained and accredited team specialises in a range of services, from Guinot facials to manicures, body therapies, and bespoke skincare solutions. Recognised as a top-performing Guinot salon, we prioritise attention to detail, using only premium products to ensure exceptional results. With over two decades of collective experience, our therapists deliver personalised care, fostering a sense of relaxation and well-being.We are committed to maintaining a welcoming environment, offering wheelchair access and flexible appointment times, including evenings and weekends. Our loyalty programme rewards regular clients, reinforcing our dedication to building lasting relationships. By blending French skincare traditions with modern techniques, we ensure every visit leaves clients feeling rejuvenated and confident. As a testament to our excellence, we have retained the Guinot Crown of Achievement since 2017, reflecting our unwavering standards in service and treatment expertise.
Services
Manicures
Guinot Facials
Hot Stone Massage
Dermaplaning Facial
Waxing
MII Make-Up
Body Therapies
Eye Treatments
Tanning
Special Indulgences
Details
- Year established: 2008
Highlights and features
- We have over 20 years of combined experience in luxury beauty treatments.
- Our team holds Guinot Crown Salon accreditation for exceptional service.
- We offer wheelchair-accessible facilities for all clients.
- Our loyalty programme rewards regular clients with 5% off treatments.
- We use only premium, plant-based products for proven results.
Associations and certifications
- Guinot Crown Salon
- Guinot Crown of Achievement 2017
What people say
Lovely and friendly staff
Relaxed and pampered
Superb treatments
Professional service
Luxurious experience
Services
Guinot Facials
Our Guinot facials utilise advanced French skincare techniques to rejuvenate and nourish your skin. These treatments target specific concerns like aging, hydration, and texture, using plant-based products for visible results. Clients leave with a radiant, healthy glow and a renewed sense of confidence.
Manicures
From classic manicures to gel polish and cuticle treatments, our nail services ensure perfectly groomed hands. Our therapists prioritise precision and durability, using high-quality products like Mii nail varnish to enhance natural beauty with long-lasting finishes.
Hot Stone Massage
This body therapy uses heated stones to relieve muscle tension and promote deep relaxation. Ideal for stress relief, the treatment combines targeted pressure with warmth to soothe aches and improve circulation, leaving you refreshed and revitalised.
Dermaplaning Facial
Dermaplaning removes dead skin cells and fine facial hair for a smoother, brighter complexion. This non-invasive treatment enhances product absorption and prepares skin for makeup application, offering immediate results with no downtime.
MII Make-Up
Our MII make-up services range from lessons to bridal and event-specific applications. Therapists tailor looks to complement your features, using premium products for a flawless finish that lasts throughout your special occasion.
People
Jacqui
Salon Owner
Jacqui founded Cloud Nine in 2008 after gaining experience at a high-end hotel spa. She specialises in customer care and business management, ensuring the salon maintains its Guinot Crown status through excellence in service and environment.
Charlie
Salon Manageress
With over 20 years in the beauty industry, Charlie excels in nail care and client satisfaction. Her NVQ2 & 3 qualifications and dedication to perfection have made her a trusted and popular therapist at Cloud Nine.
Rachel
Therapist
Rachel specialises in electrolysis and holistic beauty treatments. Her extensive qualifications and passion for client well-being ensure tailored, effective solutions that address individual skincare needs with precision.
Carly
Therapist
Carly delivers spray tans and diverse beauty treatments with expertise. Her focus on client confidence and event-ready aesthetics has built a loyal clientele, reflecting her dedication to enhancing natural beauty.
Rebecca
Therapist
Newly qualified and awarded Student of the Year, Rebecca excels in eye treatments. Her fresh perspective and attention to detail ensure clients receive modern, effective brow shaping and lash enhancements.
Questions
How do I book an appointment at Cloud Nine?
Call 01202 890220 or use our online contact form to schedule your visit during our opening hours.
What services does Cloud Nine offer?
We provide Guinot facials, manicures, body therapies, dermaplaning, make-up artistry, and more.
Are gift vouchers available?
Yes, purchase monetary or treatment-specific vouchers online via our website.
Do you have a loyalty programme?
Yes, earn 5% off your 10th treatment with our loyalty card scheme.
Is the salon accessible for wheelchair users?
Yes, all ground-floor treatment rooms are wheelchair accessible.
What makes Cloud Nine a Guinot Crown Salon?
We meet rigorous standards in treatment expertise, customer care, and environment, earning annual recognition since 2017.
Reviews (6)
Charlotte Gardner
Sep 26, 2021
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Positive:Professionalism
Welcoming, lovely staff, Jacqui goes above and beyond for her clients. My deluxe pedicure is just the best! Thank you :).
Service:Pedicures
Welcoming, lovely staff, Jacqui goes above and beyond for her clients. My deluxe pedicure is just the best! Thank you :).
Service:Pedicures
Julie Roberts
May 08, 2021
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The staff were very friendly but professional and very compassionate to my condition. A very relaxing experience
Cherie Taylor
Oct 09, 2020
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Lovely staff who helped me with sorting what to eat for my intolerances. Great to be able to have a pudding. Everyone in our group of 6 enjoyed their food.
Debbie Forester
Jun 05, 2020
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Positive:Cleanliness,Professionalism,Punctuality,Quality,Value
I visited the salon for first time last week and I had Charlie to do my waxing. She was really friendly and professional and did the best waxing Ive ever had at a salon.
I visited the salon for first time last week and I had Charlie to do my waxing. She was really friendly and professional and did the best waxing Ive ever had at a salon.
Lyndsey Haskayne
Sep 24, 2017
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If only I could give 10 stars! Amazing experience, we had several treatments and were given the full spa extravaganza! Laura and Taylor were professional and friendly and gave us first class service. Thank you so much, we will definitely be visiting again. Xx
Shelley Baxter
Jul 01, 2017
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Manicure done by Natalie on Wednesday. Had some many comments as to how good my nails look. Thanks so much.
