Business Details
Your Trusted Source for German Used Cars in Barnstaple
Mill Road Motors has built an enviable reputation over nearly two decades through a commitment to transparency, technical expertise, and exceptional customer service. Founded by Jules McHugh, who began his career at 18 purchasing vehicles for friends, the business relocated to a purpose-built facility in 2018 featuring a state-of-the-art spray booth. Our team prioritises trust, knowledge, and quality, addressing customer scepticism through honest consultations and thorough vehicle preparation. All cars undergo rigorous mechanical and bodywork inspections, with repairs completed in-house to ensure reliability. We offer comprehensive warranties, flexible financing options, and nationwide delivery, catering to both local and remote buyers.Customer testimonials highlight our non-pushy approach, technical proficiency, and after-sales support, including MOTs, servicing, and collision repairs. Our specialists, such as Chief Mechanic Ahmed and Bodyshop Manager Steve, bring decades of combined experience to every service. The business maintains a 99% five-star rating on AutoTrader, reflecting consistent client satisfaction. We specialise in German vehicles, selecting only low-mileage models with full service histories. This dedication to quality and customer-centric practices has established Mill Road Motors as a trusted alternative to larger dealerships.
Services
Car Sales
Servicing & Repairs
Bodyshop
Alloy Wheel Refurbishment
Remote Purchase
Highlights and features
- We offer 18 years of experience in German car sales and repairs.
- Our non-pushy approach prioritises customer needs and transparency.
- All mechanical and bodywork repairs are completed in-house.
- We provide a comprehensive six-month parts and labour warranty.
- Nationwide delivery available for remote purchases.
What people say
Exceptional service
Knowledgeable and helpful
Stress-free experience
Immaculate vehicles
Prompt aftercare
Services
Car Sales
Mill Road Motors specialises in handpicked German used cars with low mileage and full service histories. Each vehicle undergoes rigorous mechanical and bodywork inspections to ensure reliability. We offer comprehensive warranties and transparent pricing, focusing on customer satisfaction through honest consultations and after-sales support.
Servicing & Repairs
Our mechanical services include routine maintenance, brake and clutch repairs, and cambelt replacements using original or OE quality parts. The team addresses minor issues before they escalate, offering courtesy cars during repairs. Insurance claim processes are streamlined with direct insurer communication.
Bodyshop
Equipped with a state-of-the-art spray booth, our technicians restore damaged bodywork to pristine condition. We use premium paints for accurate colour matching and provide a lifetime guarantee on all repairs, ensuring minimal disruption and maximum durability for accident-damaged vehicles.
Alloy Wheel Refurbishment
Specialist technicians repair kerb damage, scuffs, and crash-related alloy wheel issues using advanced equipment. The process ensures smooth finishes and structural integrity, restoring wheels to original specifications while maintaining aesthetic appeal.
Remote Purchase
Nationwide customers benefit from detailed video walk-throughs, HPI checks, and delivery options. The process includes virtual consultations, document sharing, and flexible payment arrangements, enabling stress-free purchases without visiting the showroom.
People
Jules McHugh
Owner
Jules founded Mill Road Motors at 18, building a reputation for transparency and technical expertise. He oversees operations, prioritising customer trust through honest consultations and vehicle preparation. His leadership has earned 99% five-star AutoTrader reviews.
Ahmed
Chief Mechanic
Ahmed manages mechanical repairs with a focus on German cars, bringing decades of experience. He ensures technical precision in servicing and diagnostics, contributing to the business's reputation for reliability and quality workmanship.
Steve
Bodyshop Manager
Steve leads bodywork repairs with over 40 years of experience. His expertise in collision restoration and paint finishing ensures vehicles meet high aesthetic and durability standards, supported by a lifetime repair guarantee.
Robin
Alloy Wheel Technician
Robin specialises in alloy wheel refurbishment, combining technical skill with attention to detail. He also assists in the bodyshop, ensuring consistent quality across all repair services while maintaining customer satisfaction.
Questions
What finance options are available for car purchases?
We offer competitive finance packages with low-cost instalments, allowing customers to spread payments over time while securing their chosen vehicle.
Do you provide warranties on used cars?
All vehicles come with a six-month nationwide parts and labour warranty, extendable upon request, ensuring long-term reliability and peace of mind.
Can I buy a car remotely without visiting the showroom?
Yes, we provide detailed video walk-throughs, HPI checks, and nationwide delivery, enabling secure remote purchases with full documentation support.
What bodywork repair guarantees do you offer?
We guarantee all bodywork repairs with a lifetime warranty, using premium materials and precise colour-matching techniques for lasting results.
How do you handle insurance-related repairs?
Our team manages all insurance claim interactions, including approvals and payments, ensuring a streamlined process for collision and accident damage repairs.
Reviews (7)
Janet Slade
Jan 16, 2021
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Very friendly had our car within a couple of hours all questions answered outstanding customer service. Thanks joules
David Allen
Oct 25, 2020
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Unlike a number of places in the area that we visited in search of a reasonably priced used car, as soon as I entered Mill Road Motors and met Jules, I felt confident that the vehicles he was selling were good quality. Jules was extremely personable and professional in his approach and it was a pleasure dealing with him. I would not hesitate to go here again should we need another used car; we are delighted with the one that we purchased at an extremely reasonable price.
Anita Whittaker
Jul 29, 2020
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Just purchased a Mercedes Benz C250 AMG SPORT, could not be happier with the service and help we received from Jules. Very professional and helpful service, the car was in excellent condition and came with a full Mercedes service history a quality car . Would not hesitate to recommend this dealership anyone looking for a quality car from a quality dealer.
Ian and Anita.
Ian and Anita.
Lee Kerswell
Dec 11, 2019
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2nd car I've bought from Jules genuine top fella very honest and couldn't be more please with my new car it's a gem, can highly recommend Jules and mill road garage thanks Jules Lee kerswell
Simon Johnston
Dec 01, 2019
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330D M sport purchased. Lovely car and easy transaction from start to finish. Car came with 6 months warranty and 12 months RAC breakdown cover so happy with that. Jules a nice guy would recommend.
Emma Hill
Dec 03, 2018
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Absolutely fantastic service yet again, 3 cars I have had will never go anywhere else! Professional, reliable and always at the end of a phone
Timothy O'Connell
Oct 23, 2018
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I highly recommend.Nothing was too much trouble for Jules and he was very helpful.If you are looking to buy a second hand car then this garage should be your 1st stop.Keep up the good work Jules.
