Business Details
27 Years
experience
Your Trusted Source for Fine Jewellery in Worcestershire
Established in Worcestershire over 25 years ago, Rock Lobster Jewellery has built a reputation for offering fashionable, high-quality jewellery with a personal touch. Our expertise spans both traditional and contemporary designs, catering to diverse customer preferences. We transitioned to online retail in 2015, expanding our reach while maintaining the same commitment to excellence. Our team combines deep industry knowledge with a passion for craftsmanship, ensuring every piece meets rigorous standards.As a trusted name in the sector, we prioritise transparency, ethical sourcing, and exceptional customer service. Our longevity reflects our ability to adapt to market trends without compromising on quality or authenticity.
Services
Online Jewellery Sales
Wedding Ring Consultations
Personalised Engraving
Gift Vouchers
Home Visit Services
Details
- Year established: 1999
Highlights and features
- We offer over 25 years of experience in the jewellery industry.
- Our team provides personalised customer service with a human touch.
- Free UK delivery on all orders over 50.
Services
Online Jewellery Sales
Offering a comprehensive selection of silver, gold, and diamond jewellery through our secure online platform. Customers can browse an extensive range of rings, necklaces, and bracelets, with free UK delivery on orders over 50. Our e-commerce service ensures easy shopping with detailed product descriptions and secure payment options.
Wedding Ring Consultations
Specialist guidance for selecting wedding rings, including home visits for stress-free decision-making. We provide access to hundreds of designs, from classic bands to custom creations, with expert advice on materials and sizing. Our consultants ensure couples find perfect matches for their style and budget.
Personalised Engraving
Tailor jewellery with bespoke engravings to create unique gifts or keepsakes. Our service allows customers to add names, dates, or messages to selected items, enhancing sentimental value. We use precision techniques to ensure clarity and longevity of personalised details.
Questions
What delivery options are available?
We offer free UK delivery on orders over £50. Standard delivery takes 3-5 working days, with tracked options available at checkout.
Can I get jewellery personalised?
Yes, we offer engraving services for selected items. Simply choose the 'Personalise' option during purchase and specify your preferred text.
Do you provide home consultations for wedding rings?
Yes, we offer home visits for wedding ring selections. Contact us via email to arrange a convenient appointment with our consultants.
What payment methods do you accept?
We accept major credit/debit cards and PayPal. Payment options are displayed at checkout once items are added to your cart.
Can I return items if I'm not satisfied?
We accept returns within 30 days of purchase for unworn items in original packaging. Please contact customer service to initiate a return process.
Reviews (5)
Louise
Jan 21, 2021
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I recently had my engagement ring updated; from a claw setting to a bezel and I also had the finish changed from platinum polished to satin, to match my wedding ring. I was so pleased with the communication from Linda and her dedication to her customers, that I commissioned a dress ring to be made from a few of my existing rings. I designed the ring and Linda liaised with the goldsmith to get the perfect result. Both rings are stunning and Im very happy with the entire experience. I highly recommend Linda from Rock Lobster Jewellery.
Nikki Diles
Dec 10, 2019
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It was with great ease that I was able to purchase a bracelet for my niece's 21st birthday without leaving Yorkshire. The ladies were extremely helpful and even wrapped it up ready for when my niece went in with my sister to choose her present from her. Highly recommend this lovely shop.
Jane Saunders
Dec 05, 2019
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I have been buying from Rock Lobster for many years now. It's an absolute Aladdin's cave of precious delights with prices to suit all pockets. Beautiful jewellery and extremely friendly and knowledgeable staff. Love it.
Jen
Dec 02, 2019
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The only place to go for that something different and something special. one of the best independent jewellers on Worcester. the ambience in the store is always so welcoming, calm and beautiful. you can get lost for hours in this store with all the beautiful pieces they have. And their staff are so helpful, attentive and just know what you're looking for.
Bev Neal
Nov 09, 2019
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I'm a little late posting this but we bought an engagement ring from Rock Lobster in September 2019. The staff were wonderful, patient and happy to talk us through all our options, even helping us with the VAT paperwork we needed. We specified our preferred budget and they had plenty of choice. Highly recommended :)
