Business Details
33 Years
experience
Trusted Estate Agents in Gloucestershire
Established in 1993, we are a Gloucestershire-based property services company with over three decades of local market expertise. Our team combines in-depth knowledge of sales, lettings, and property management with a commitment to ethical practices and sustainability. As part of the LRG group, we maintain rigorous data protection standards and industry-leading certifications, including membership with NAEA, ARLA, and RICS. Our proactive approach ensures clients receive tailored advice and transparent communication throughout their property journey. With a 4.9/5 rating from 436 reviews, we prioritise exceptional customer service and have helped over 3,000 landlords manage their investments.Our sustainability initiatives, including carbon neutrality since 2022, reflect our dedication to environmental responsibility. Through continuous staff training and community engagement, we maintain our core values of being personal, proactive, and ethical in all our operations. Our comprehensive services span property sales, lettings, mortgages, conveyancing, and investment advice. With offices in Cheltenham, Charlton Kings, Leckhampton, and Tewkesbury, we serve clients across Gloucestershire and surrounding areas. Our proven track record of successful transactions and client satisfaction makes us trusted partners in achieving property ambitions.
Services
Property Sales
Lettings
Mortgages
Conveyancing
RICS Surveys
Shared Ownership
Auctions
Probate Valuation
Investment Services
Land Development
Details
- Year established: 1993
Highlights and features
- 30+ years of Gloucestershire property market expertise
- RICS-accredited surveyors and ARLA-registered lettings specialists
- Carbon-neutral operations since 2022
- 4.9/5 customer satisfaction rating from 436 reviews
- Comprehensive services covering sales, lettings, and investments
Associations and certifications
- National Association of Estate Agents (NAEA)
- Association of Residential Letting Agents (ARLA)
- Royal Institute of Chartered Surveyors (RICS)
What people say
Excellent communication
Brilliant service
Friendly staff
Quick issue resolution
Professional team
Services
Property Sales
Our local experts facilitate property transactions across Gloucestershire, offering market-leading valuations and marketing strategies. With 30+ years' experience, we provide transparent guidance through every sales stage. Our team's in-depth knowledge ensures optimal pricing and swift completions for residential and investment properties.
Lettings
Comprehensive property management services covering tenant sourcing, compliance, and maintenance. Trusted by 3,000+ landlords, we ensure regulatory adherence and maximise rental returns. Our proactive approach includes regular property inspections and efficient issue resolution for landlords and tenants.
Mortgages
Through our sister company Mortgage Scout, we provide tailored mortgage solutions for homebuyers and investors. Our advisors compare market rates to secure competitive deals. Services include buy-to-let mortgages, remortgaging, and first-time buyer assistance with transparent fee structures.
Conveyancing
Streamlined property transfer services handled by qualified legal professionals. We manage all legal documentation, searches, and registrations for residential transactions. Our process includes fixed-fee packages and regular progress updates to ensure timely completions.
RICS Surveys
Accredited surveying services providing detailed property condition assessments. Our RICS-certified professionals conduct surveys for maintenance planning and investment decisions. Reports highlight structural integrity, potential repairs, and market value assessments for residential properties.
People
Karen Wills
Lettings Agent
Experienced lettings professional with in-depth local market knowledge. Provides attentive tenant support and property guidance. Recognised for exceptional customer service during property viewings and lettings processes.
Emilia
Sales Consultant
Dedicated sales expert assisting with property transactions and client consultations. Offers comprehensive support during property moves and investment acquisitions. Praised for courteous service and effective communication throughout the sales process.
Tess Ashmead
Property Manager
Specialises in tenant relations and property maintenance coordination. Ensures swift resolution of tenant issues and regulatory compliance. Recognised for efficient management of long-term rental properties and client satisfaction.
Julian Carter
Sales Team Leader
Experienced property sales professional managing transaction processes and client communications. Leads a team providing efficient sales solutions and market advice. Acknowledged for professional conduct and transactional expertise.
Amber
Customer Service
Supports clients through lettings and sales processes with clear guidance and administrative assistance. Recognised for friendly approach and comprehensive support during property transactions and onboarding processes.
Questions
How do I book a property valuation?
Contact your local Peter Ball & Co office via phone or website to schedule a free valuation with our property experts.
What areas do you cover?
We operate across Gloucestershire, including Cheltenham, Tewkesbury, Leckhampton, and Charlton Kings, with additional services in surrounding regions.
Do you offer mortgage advice?
Yes, through our sister company Mortgage Scout, we provide expert mortgage guidance and competitive deal comparisons.
How can tenants report maintenance issues?
Use our online reporting system or contact your property manager directly for prompt resolution of maintenance concerns.
Are your operations environmentally responsible?
We achieved carbon neutrality in 2022 through sustainability initiatives and continue implementing eco-friendly business practices.
Reviews (6)
Wendy Pierce
Dec 10, 2021
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I have been a tenant of Peter Ball for almost 3 years and I cannot speak too highly of their services. All members of staff with whom I have had contact have been courteous & efficient. Most of my experience has been where appliances have needed repair or replacement. Elaine not only responds rapidly to any requests, but seem to have a group of experienced plumbers, electricians, etc who are able to promptly diagnose & address any problem. Excellent Service.
Heather Penney
Dec 05, 2021
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After personal recommendations we chose Peter Ball as letting agents for our 2 properties in Cheltenham. From the start we have had exceptional service from Mark Craven and Elaine Meadows and all the supporting staff which include Emma and Belinda.. As we do not reside in Cheltenham, we rely on Elaine to solve any problems that may occur and she has always responded immediately and very efficiently. There is not doubt that they are a wonderful team and we are confident that our interests are always a priority.
Katya Vines
Nov 29, 2021
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Peter Ball has managed my flat in Cheltenham for 15 years and they have been fantastic. They are very thorough with the checks they do, respond quickly to issues and have excellent customer service. Elaine Meadows, the property manager, is amazing! I live abroad so I really appreciate how she takes care of my flat as if it were her own. When my flat needed drying out after being re-plastered, she parked round the corner every day so she could check on progress. She advised me of how to upgrade the flat, found suppliers, managed the work and sent me a video of the completed work. She also keeps
Alison Macnair
Nov 25, 2021
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Positive:Professionalism,Responsiveness
Elaine, Belinda, Emma & Mark are a great team at Peter Balls Lettings. Always professional, keeping their clients informed & looking after the tenants. Responding to issues immediately & ensuring client & tenant are well looked after & issues resolved quickly & efficiently. A great agent with a great team.
Elaine, Belinda, Emma & Mark are a great team at Peter Balls Lettings. Always professional, keeping their clients informed & looking after the tenants. Responding to issues immediately & ensuring client & tenant are well looked after & issues resolved quickly & efficiently. A great agent with a great team.
Val Kennedy
Nov 20, 2021
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I have been a tenant with Peter Ball for many years during which time I have always received first class service from Elaine, Emma and all the Lettings team. Elaine is amazing and always there when I need help or advice. No issue is too small or too much trouble. The team are professional, friendly and approachable and I would highly recommend them to anyone searching for a property to rent.
Michael Cross
Nov 06, 2021
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Have been letting with Peter Ball for over 6 years. They have always been exceptionally professional and queries are always dealt with in a quick manner with minimal fuss. We usually deal with Emma, who is phenomenal, or Elaine, who is superb, but the letting steam as a whole are faultless in our experience. Nothing is ever too much and the communication is fantastic.
