Business Details
50+ Years
experience
Emergency
services
Eco-Friendly Dry Cleaning & Laundry Services in Exmouth
Established in 1910, Ideal Cleaners is a fifth-generation family business renowned for its expertise in eco-friendly dry cleaning and laundry services across Exmouth, Exeter, East Devon, and Torbay. We pioneered the use of Lagoon Advanced Wet Cleaning technology in the UK, ensuring garments are cleaned sustainably without compromising quality. Our services include wedding dress preservation, commercial laundry solutions, and free collection/delivery, supported by over a century of experience and accreditations like EU Ecolabel and Woolmark Approval.We prioritise environmental responsibility, investing in ozone technology and reducing plastic waste through reusable eco-bags. With hand-finishing techniques and a commitment to customer convenience, we serve both domestic and commercial clients, including hotels, healthcare providers, and local sports teams.
Services
Wedding Dress Cleaning
Dry Cleaning
Laundry Services
Linen Hire
Curtain Cleaning
Upholstery Cleaning
Commercial Laundry
Prestige Service
Holiday Washing
Sports Team Shirts
Details
- Year established: 1910
Highlights and features
- We utilise the UK's first Lagoon Advanced Wet Cleaning system since 2014.
- Our 100+ years of experience ensure unmatched garment care expertise.
- Free collection and delivery across Exmouth, Exeter, and East Devon.
- We hold the Queen's Award for Sustainable Enterprise (2021).
- All staff are NVQ-qualified laundry technicians.
Associations and certifications
- EU Ecolabel
- Woolmark Approved
- Queen's Award for Sustainable Enterprise
Services
Wedding Dress Cleaning
Our specialist wedding dress service ensures your gown receives luxury care using eco-friendly Lagoon Advanced Care Wet Cleaning. Senior technicians with 40+ years' experience hand-finish garments, preserving intricate details like beadwork and sequins. Dresses are presented in handmade boxes or on hangers, guaranteeing long-term preservation of delicate fabrics and silks.
Dry Cleaning
We use Lagoon Advanced Care Wet Cleaning technology, eliminating toxic solvents while safely cleaning woolen garments under Woolmark Accreditation. This method ensures same-day or 24-hour turnaround, with garments disinfected using ECOLAB OxyGuard40 chemicals for hygienic freshness and environmental safety.
Commercial Laundry
Ideal for hotels, healthcare providers, and restaurants, our commercial service includes linen hire, uniform cleaning, and duvet sanitisation. We adhere to EU Ecolabel standards, using ozone technology to kill 99.9% of bacteria while reducing water and energy consumption by 40% compared to traditional methods.
Linen Hire
We supply premium linen sets for holiday lets and hotels, including standard and five-star quality options. Our service includes regular deliveries of stain-free, freshly laundered sheets and towels, with bespoke solutions available for businesses requiring custom quantities or specifications.
Curtain Cleaning
Using Lagoon Wet Cleaning, we remove dust mites, allergens, and odours from curtains without harsh chemicals. This service addresses health concerns like asthma by eliminating microscopic pollutants trapped in fabric fibres, ensuring safer indoor air quality for households.
Questions
What eco-friendly cleaning technologies do you use?
We use Lagoon Advanced Care Wet Cleaning and ozone technology, eliminating toxic solvents while reducing water and energy consumption by 40% compared to traditional methods.
Do you offer free collection and delivery?
Yes, we provide free collection and delivery across Exmouth, Exeter, East Devon, Torbay, Mid Devon, Crediton, and Cullumpton with no additional charges for most areas.
Can you clean heavily embroidered wedding dresses?
Yes, our specialists use Lagoon Wet Cleaning to safely preserve beadwork, sequins, and crystals, followed by hand-finishing by technicians with 40+ years' experience.
What commercial laundry services do you provide?
We offer linen hire, uniform cleaning, and duvet sanitisation for hotels, healthcare providers, and restaurants, adhering to EU Ecolabel standards with ozone-based disinfection.
How do you handle curtain cleaning?
We use Lagoon Wet Cleaning to remove dust mites, allergens, and odours without harsh chemicals, ensuring safer indoor air quality while preserving fabric integrity.
Are your staff qualified?
All technicians are NVQ-qualified laundry specialists, with senior team members holding over 40 years' experience in garment preservation and commercial laundry operations.
Reviews (7)
Catherine Klapsia
Sep 05, 2021
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I used these to launder my air bnb bedding. Never again and to be fair they told me not to go back too. They quoted a price and turnaround back in apl. Had a delay didnt start until Aug so I made contact to check it was ok. They quoted me a price and a turnaround of three days normally but four over a bank holiday.. I took my first set wouldnt let me pay as I was told they needed to be sure it was a king size. Wouldnt give me a receipt for my things either said they needed to be sure it was king size.Had a turnaround so had more bedding so nipped it in I was 30 mins off the 10am cut off
David Lewis
Dec 25, 2020
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Positive:Professionalism,Quality,Responsiveness,Value
Moved full time to Exmouth 13 years ago and have been using Ideal every week since then. Friendy & courteous staff and proprietors. Occasional minor issues rectified swiftly without question. 5th generation business, so they must be doing something right!
Moved full time to Exmouth 13 years ago and have been using Ideal every week since then. Friendy & courteous staff and proprietors. Occasional minor issues rectified swiftly without question. 5th generation business, so they must be doing something right!
Karen Chilton
Dec 07, 2019
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I have been using this dry cleaners for years and I have always been more than happy with the service they provide.
Josh Elliot
Nov 02, 2019
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After wrecking my curtains they couldnt have the good grace to tell me. I Had to find that out once I got them home. What sort of customer service is that! When confronting them about the curtains I was told he would reimburse me half the cost of the cleaning, of which he asked for my email address so that I could forward him my account number and sort code. A week later after not receiving an email, I called in to be told he was at a funeral the next day. I went in anyway to give the lady on the counter my account number and sort code, to pass onto him. As it was getting on for 10 days it was
Lloyd White
Oct 07, 2019
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I use Ideal Cleaners collection and delivery service frequently for suits, bedding and my partners dresses. Just this week they were able to get out a load of ink from a sofa cushion where a biro pen had exploded. The team are all really friendly and service is faultless.
Michael Greenland
Jul 09, 2019
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Ideal always do a great job. Friendly, professional and always spotless results. I recommend you try them. They are eco-friendly too not like the other stinky dry cleaners in the area. Thank you!
Madeleine Collie
Nov 16, 2018
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Careless and completely indifferent to customer complaints. I advise against using this "laundry". No stars deserved!
