Business Details
Luxury Nail & Beauty Salon in Dundee
At Duchess Lounge, we have cultivated a luxury nail and beauty salon experience since our inception, combining professional expertise with a commitment to exceptional client care. Our team of highly skilled and educated therapists specialise in a range of treatments including CACI anti-ageing facials, HD Brows, and CND nail enhancements, ensuring every service meets the highest industry standards. Founded on the principles of dedication, professionalism, and continuous education, we prioritise the use of premium products and advanced techniques to deliver results-driven treatments.Our salon environment fosters warmth and comfort, with policies such as 48-hour cancellation notice and complimentary beverages reflecting our client-centric approach. Under the leadership of owner Nicola Payne, a CND Master Nail Technician, we maintain rigorous training protocols and invest in cutting-edge technologies like microcurrent skincare systems to uphold our reputation for excellence.
Services
CACI Synergy Facials
Luxury Nail Services
Waxing
Massage
HD Brows
Manicures
Pedicures
Lash Treatments
Intimate Waxing
Spa Facials
Highlights and features
- We employ CND Master Nail Technicians and industry-certified beauty specialists.
- Our therapists undergo advanced training in microcurrent skincare and precision waxing.
- We offer 48-hour patch testing for tint and HD Brows services.
- We provide complimentary beverages and password-protected Wi-Fi for client comfort.
- We operate a transparent 48-hour cancellation policy with no hidden fees.
Services
CACI Synergy Facials
Our CACI Synergy facials utilise microcurrent technology to stimulate facial muscles and improve skin texture. This non-invasive treatment reduces fine lines and enhances facial contours through advanced electrotherapy and targeted serums. Clients benefit from visibly rejuvenated skin and a radiant complexion after each session.
Luxury Nail Services
We offer CND Shellac manicures, liquid & powder enhancements, and precision nail art. Our technicians use durable, chip-resistant formulas that maintain polish integrity for up to three weeks. Each service includes cuticle care and hand massage for complete nail health and aesthetics.
HD Brows
HD Brows treatments combine tinting, waxing, and threading to create customised brow shapes. Using high-quality products, we enhance natural features while maintaining symmetry and proportion. The service includes aftercare advice to prolong results and maintain optimal brow condition.
Intimate Waxing
Our intimate waxing services use Crystal Clear COMCIT wax for effective hair removal and skin conditioning. Therapists follow strict hygiene protocols and employ techniques to minimise discomfort. Clients receive post-treatment guidance to prevent irritation and ingrown hairs.
Massage
We provide relaxation and deep-tissue massages using aromatherapy oils to relieve muscle tension. Sessions focus on improving circulation, reducing stress, and restoring physical balance through tailored pressure techniques. Each treatment concludes with hydration advice to enhance recovery.
People
Nicola Payne
Salon Director/Nail Technician
CND Master Nail Technician with over a decade of industry experience. Nicola established Duchess Lounge to deliver premium nail services while maintaining accessible pricing. She oversees all technical training and product selection.
Alison
Senior Salon Manager
Manages daily operations with 8+ years of salon leadership experience. Alison ensures seamless client experiences through meticulous scheduling and service coordination. She maintains the salon's high standards of professionalism.
Kriss
Beauty Therapist
Specialises in CACI anti-ageing treatments with advanced microcurrent expertise. Kriss delivers personalised skincare consultations and maintains technical proficiency through ongoing education. Clients praise her attentive, results-focused approach.
Gemma
Beauty Therapist
Qualified lash trainer offering HD Brows and precision waxing services. Gemma combines technical skill with client education to achieve long-term aesthetic goals. Her warm demeanor creates a relaxed treatment environment.
Kora
Junior Therapist
Recent Dundee & Angus College graduate specialising in brows and nails. Kora demonstrates rapid skill development in CND Shellac and COMCIT waxing. Her enthusiastic approach complements the team's collaborative culture.
Questions
What treatments are available at Duchess Lounge?
We offer CACI facials, HD Brows, nail enhancements, waxing, massage, and lash treatments. Full details appear in our online treatment menu.
Do you have a cancellation policy?
Yes - we require 48 hours' notice for cancellations. Late cancellations incur full charges to reserve technician time.
What payment methods do you accept?
We accept all major debit/credit cards including American Express, plus cash payments at our Dundee salon.
Can I purchase gift cards?
Yes - physical and digital gift cards are available for any treatment or retail product value.
Are there loyalty rewards?
Our Royalty Rewards scheme gives points for every £1 spent, redeemable against future treatments and products.
How do I book an appointment?
Book online via our website or call us directly at 01382 525 555 during opening hours.
Videos
Reviews (6)
Joanne Mcintosh
Oct 06, 2020
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I booked a princess package for my partners little girl (3)- file and polish, glitter tattoo and balloon. Even though it was a kids appointment it was carried out just as it would be if the client were an adult, totally professional and friendly from the minute we entered the salon, despite the client being a bit of a fidget.😂 We have a very happy… little girl tonight who has FaceTimed EVERYONE to show them her purple nails, matching purple sparkly butterfly tattoo and love heart balloon and can’t wait to get him to show her mummy tomorrow. 10/10 from Remi. 😁💜
Mary Arcari
Aug 12, 2020
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Felt very safe going into the salon today as they had everything in place to keep us safe during this pandemic. Lots of hand solutions and soap and girls were wearing visors with masks underneath! It's not my visit and certainly won't be my last! Love my naills, thank you Tahyla x
Mary Arcari
Mary Arcari
Lisa Gowans
Feb 13, 2020
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Excellent service today, lots of colour choice for nails , first visit but i will be back soon 😍 x
Debbie Mawhinney
Jan 11, 2020
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Another great experience at duchess lounge, I’ve had eyebrows done and lvls done, and felt relaxed, but today, in a number of years I got shellac nails done as changed career and thought I’ll spoil myself. Elaine has done both, and a lovely person to have done your eyebrows, lvls and now my nails. Very welcoming place from start to finish, and a great atmosphere, and defo would recommend this place. 😁💅🏼
Juliet Wakefield
Sep 05, 2019
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My Mum and I had Rejuvenating Spa Manicures and shellac polish with nail art today for my wedding on Saturday. We had a lovely time-the girls were very attentive and helpful, and our nails look great! Highly recommended.
Dawn Craig
Apr 06, 2019
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Just had our 4th princess party experience here and totally loved it! Nicola and her team are fantastic with the girls and really pamper them and make them feel like real princesses !! Both my girls love coming here and have loved their parties . Thankyou we will def be back again very soon xx
