Business Details
Handmade Diamond Rings & Bespoke Jewelry in Ballymena
Established in 1895, Caldwells Jewellers has evolved from a small family-run business in Ballycastle to a renowned jewellery destination in Ballymena. Our four-generation legacy combines traditional craftsmanship with modern design, offering bespoke diamond rings and high-quality jewellery. Our in-house goldsmiths ensure precision in every repair, from diamond retipping to rhodium coating. We prioritise certified diamonds and ethically sourced gemstones, providing timeless pieces tailored to individual tastes. Our commitment to excellence extends to after-sales care, including free cleaning and polishing services.With a reputation built on trust and expertise, we cater to customers seeking both classic and contemporary designs. Our workshop's innovative approach ensures each creation is unique, reflecting the personal story of its owner. We stock prestigious watch brands like Eterna and Bulova, alongside exclusive gold and silver collections. Customer satisfaction remains our cornerstone, evidenced by decades of loyal clientele and glowing testimonials. Our team's deep understanding of jewellery trends and technical proficiency positions us as leaders in Northern Ireland's luxury jewellery market.
Services
Diamond Rings
Engagement Rings
Wedding Bands
Bespoke Design
Watch Repairs
Jewellery Repairs
Pearl Restringing
Gold Collection
Silver Jewellery
Diamond Eternity Bands
Highlights and features
- Family-run since 1895 with four generations of expertise
- In-house goldsmiths for precise jewellery repairs
- Certified diamonds and ethically sourced gemstones
- Bespoke designs tailored to individual preferences
- Free after-sales polishing and cleaning services
What people say
Stunning diamond engagement ring
Helpful and straightforward staff
Exceeded expectations
Cherish forever
Perfect fit
Services
Diamond Engagement Rings
Handmade diamond engagement rings using D-G coloured certified diamonds. Our bespoke service creates unique designs tailored to personal stories. Each piece combines traditional craftsmanship with modern aesthetics, ensuring timeless elegance for special occasions.
Bespoke Jewellery Design
Custom jewellery creation combining traditional techniques with CAD technology. We transform client visions into unique pieces using ethically sourced diamonds and gemstones. Designs range from classic to contemporary, ensuring one-of-a-kind creations for discerning customers.
Jewellery Repairs
In-house repairs by qualified goldsmiths for all jewellery types. Specialising in diamond retipping, claw replacement, and stone matching. We restore damaged pieces to original condition using professional techniques like rhodium coating and ultrasonic cleaning.
Luxury Watch Collection
Curated selection of premium watch brands including Eterna, Bulova, and Seiko. Our collection features Swiss-made timepieces with diverse styles from classic to contemporary. Each watch combines precision engineering with elegant design for discerning collectors.
After-Sales Care
Comprehensive after-sales service including free cleaning, polishing, and resizing. We ensure long-term satisfaction with lifetime maintenance support. Our team provides expert advice on preserving jewellery quality and appearance over time.
People
Richard Caldwell
Business Owner
Fourth-generation jeweller Richard Caldwell leads the family business since its 1945 relocation to Ballymena. With extensive industry knowledge, he oversees bespoke design and quality control. His expertise in diamond selection and customer service maintains the company's reputation for excellence.
Questions
Do you offer bespoke jewellery design services?
Yes, our in-house designers create custom pieces using traditional methods and CAD technology. We work closely with clients to develop unique designs tailored to personal preferences.
What diamond certification standards do you use?
We source certified diamonds graded by internationally recognised institutions. Our collection features stones with D-G colour grading and excellent cut specifications for maximum brilliance.
Can you repair damaged jewellery?
Our qualified goldsmiths perform all repairs in-house, including diamond retipping, claw replacement, and stone matching. Most repairs are completed within 2-4 weeks depending on complexity.
Do you provide after-sales maintenance?
Yes, we offer free lifetime cleaning, polishing, and minor adjustments. Our after-sales service ensures your jewellery maintains its original brilliance through regular professional maintenance.
What watch brands do you stock?
Our collection includes Swiss-made Eterna watches, Bulova, Seiko, and Italian designer timepieces. We curate brands combining heritage craftsmanship with modern innovation for diverse customer preferences.
Reviews (4)
Deborah Cumming
Jun 20, 2020
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Got our wedding rings made here and decided I wanted another two diamonds set into my wedding band . Came back next day and it was done . So pleased. Thanks Richard.
David Heaton
Nov 18, 2018
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Got safety chain added to silver broach. Small order worth only 20. When I collected it 2weeks later the chain had been clipped on to the flimsiest part of the broach using a small clip of the type I would describe as a belt clip. The same item is available on the internet for 4. A cheap job at a high cost. Would not recommend this jeweller to do anything. I will not be back
Abbie Rock
Jul 26, 2018
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It doesnt matter what i have up my sleeve Richard is always there to help and give it a shot. All my fine jewellery is from caldwells :)
Lyndsay Davidson
Jun 24, 2018
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Fantastic experience , thank you so much for our wedding rings . They turned out great ,even better than I expected given the strange shape of my engagement ring . Im hoping to be back for a lot more!!!
