As customers adopt modern communication tools so should companies. At Foehn, we have built great value products that enable just that, with a rich feature set, ease of use, speed of adoption and delight for the user. Our products, combined with class-leading professional services and support are geared towards improving customer experience and generating better business outcomes.
Direct Routing from Foehn connects Microsoft Teams to the public telephone networks using our award winning cloud phone system and telecommunication expertise. Foehn and Genesys share our latest thoughts on the challenge of delivering a brilliant customer experience, building effective customer relationships and the power of predictive analytics.
Direct Routing from Foehn connects Microsoft Teams to the public telephone networks using our award winning cloud phone system and telecommunication expertise. Foehn and Genesys share our latest thoughts on the challenge of delivering a brilliant customer experience, building effective customer relationships and the power of predictive analytics.
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Services
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In addition to being a cloud platform provider, Foehn is an OFCOM licensed telecommunications company able to deliver a range of traditional telecommunications products to complement the solution. Because we develop our own platforms and have participated in numerous open source projects we are uniquely placed to extend the power of our core products with bespoke developments and customisations.
Cloud Based Phone Systems – Cloud-phone system for all business...
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If you are still relying on a traditional PBX in your organisation, it could be time to consider moving to the cloud. A hosted telephony solution means no more costly upgrades, no monthly maintenance charges and zero hardware upfront investment. All updates are all delivered seamlessly in the cloud.
Cloud Contact Centre – Cloud contact centre system for small...
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A buyer's guide to the best cloud-based contact centre systems for small-medium businesses. Cloud call centre software enables companies of all sizes to offer customer support for their products and services at a fraction of the up-front cost of deploying an on-premise phone system. A cloud call centre solution means no more costly upgrades, no monthly maintenance charges and zero upfront investment.
Enterprise Contact Centre – Cloud contact centre systems for...
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If customer experience is at the heart of your business, you may well be considering moving your contact centre to the cloud. A cloud-based call centre can give you all the benefits of scale without the any of the overheads in complexity. A cloud contact centre is central point in an enterprise business, hosted on an Internet server, from which all inbound and outbound customer communications are handled.
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Explore the telephony essentials that will improve business agility and help you save on costs as your business grows or flexes. Map business needs to telephony requirements and plot them based on the number of users and scale required. Reduce overheads, avoid maintenance contracts and understand the risks of hidden feature costs.
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