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Trusted HVAC Services in Durham
At Alpine Air, we are a family-run business with over 25 years of experience delivering reliable air conditioning installations, servicing, and repairs across the UK. Our expertise spans residential and commercial projects, from single-room comfort solutions to large-scale commercial systems. We prioritise tailored designs, premium equipment from brands like Mitsubishi Electric, and clean, efficient installations with minimal disruption.

Our commitment to ongoing support, F-Gas certification, and customer-centric approach has earned us a reputation for trustworthiness and excellence. We provide free, no-obligation quotes and ensure every project meets the highest standards of safety, efficiency, and environmental responsibility.
Services
Residential Air Conditioning Commercial Air Conditioning Servicing & Maintenance Emergency Repairs Ducted Systems
Highlights and features
  • We have over 25 years of experience in air conditioning installations and repairs.
  • Our team is F-Gas certified and partners with premium brands like Mitsubishi Electric.
  • We offer free, no-obligation quotes tailored to your space and needs.
  • Our installations are clean, efficient, and cause minimal disruption.
  • We provide ongoing servicing and emergency call-out support.
Associations and certifications
  • F-Gas Certified
  • Mitsubishi Electric Partner
What people say
Excellent service Efficient problem-solving Tidy job Second to none service Top quality job
Services
Residential Air Conditioning
We install quiet, energy-efficient air conditioning systems for homes, including wall-mounted and ducted units. Our solutions are ideal for bedrooms, home offices, and open-plan spaces, offering smart control and heating functionality. With minimal disruption and premium brands like Mitsubishi Electric, we ensure long-lasting comfort tailored to your lifestyle.
Commercial Air Conditioning
We design and install scalable commercial air conditioning systems for offices, retail spaces, and industrial units. Our solutions balance performance, energy efficiency, and compliance, with options like VRF/VRV systems. Projects include site assessments, minimal-disruption installations, and ongoing maintenance to ensure consistent comfort for staff and customers.
Servicing & Maintenance
Our F-Gas-certified engineers provide annual servicing, filter cleaning, and leak testing to maintain system efficiency and compliance. We offer one-off inspections and long-term maintenance contracts, ensuring reduced energy costs and extended system lifespan for residential and commercial clients.
Emergency Repairs
We offer rapid emergency call-out services for urgent air conditioning repairs. Our team responds swiftly to faults, re-gassing needs, and breakdowns, minimising downtime for homes and businesses. This service ensures systems return to optimal performance with minimal disruption.
Ducted Systems
We install discreet ducted air conditioning systems for comprehensive climate control across entire properties. These systems integrate seamlessly into existing infrastructure, providing even cooling and heating distribution while maintaining aesthetic appeal and energy efficiency.
People
Scott Edwards
Lead Engineer
Scott founded Alpine Air over 25 years ago and leads the team with hands-on expertise. He specialises in precise installations, client consultations, and ensuring every project meets the highest standards of quality and customer satisfaction.
Josh Thompson
Engineer
Josh is a trusted engineer known for his technical skill, attention to detail, and commitment to delivering installations that exceed industry standards. He works closely with clients to ensure seamless project execution from start to finish.
Michelle Edwards
Office Administrator
Michelle manages contracts, client scheduling, and operational logistics, ensuring smooth coordination between projects and maintaining Alpine Air's reputation for reliability and exceptional customer service.
Questions
Do your residential systems include heating functionality?
Yes, most residential systems include air-to-air heat pump features for energy-efficient winter heating.
Are your installations energy-efficient?
Yes, we use A-rated systems and advanced technology to ensure optimal energy efficiency and cost savings.
Can I control my system remotely?
Many systems include smart app control for remote temperature adjustments and monitoring.
Do you service commercial properties nationwide?
Yes, while based in the North East, we complete installations and servicing for commercial clients across the UK.
What brands do you work with?
We are a Mitsubishi Electric Partner and install premium systems from trusted manufacturers.
How often should systems be serviced?
We recommend annual servicing for residential systems and bi-annual checks for commercial installations.
Reviews (3)
Andrew Gill
Apr 16, 2021 Report
Scott was brilliant to deal with and did a tidy job installing a floor/low wall mounted Fujitsu a/c unit into our loft bedroom. He went the extra mile routing and concealing pipework the result was a top quality job. I've seen more than my fair share of 'quick and dirty a/c installs' in my time working IT, and would recommend Scott if you need someone who will take the extra time to do it right.
Lisa Guthrie
Dec 18, 2018 Report
Scott installed air conditioning in our dental practice. He did a fantastic job and routinely maintains the units. He is efficient and a good bloke. We would highly recommend Alpine Air. Shotley Bridge Dental Care
B. M.
Nov 10, 2018 Report
Have used Scott for 6 years now and he has always been reliable, efficient and trustworthy. i highly recommend his service to anyone looking for air conditioning or similar systems.