Business Details
37 Years
experience
Emergency
services
Your Trusted Partner for Plumbing & Heating Solutions
At AES National, we have been delivering high-quality plumbing and heating solutions since 1989. Our certified in-house team specialises in bespoke system design, installation, and maintenance for high-end residential and commercial properties. With over three decades of experience, we combine technical expertise with a commitment to reliability, offering two-year workmanship guarantees and energy-efficient solutions. Our engineers are Gas Safe registered and accredited by OFTEC and Worcester Bosch GOLD, ensuring compliance with industry standards. We prioritise clear communication, fixed pricing, and responsive support, serving clients across Suffolk, London, and beyond.From boiler installations to renewable energy systems, our focus remains on long-term performance and client satisfaction. Our proven track record includes complex refurbishments and new builds, where we consistently deliver tailored solutions that meet exacting specifications. By maintaining transparency and avoiding hidden costs, we have built a reputation for trustworthiness and technical excellence. Our ongoing support extends to routine servicing, system upgrades, and priority booking for returning customers, ensuring comprehensive care throughout a system's lifecycle.
Services
Boiler Installations
Underfloor Heating
Renewable Energy Systems
Plumbing Maintenance
Gas Safety Certificates
Details
- Year established: 1989
Highlights and features
- We offer over 30 years of experience in residential and commercial plumbing solutions.
- Our in-house, Gas Safe-certified engineers ensure compliance and technical excellence.
- Two-year workmanship guarantee on all installations and repairs.
- Specialists in energy-efficient systems, including air and ground source heat pumps.
- Clear communication, fixed pricing, and responsive support for all clients.
Associations and certifications
- Gas Safe Register
- OFTEC
- Worcester Bosch GOLD
What people say
Fantastic team
Highly professional
Excellent service
Reliable and approachable
Thorough and proper job
Services
Boiler Installations
We design and install gas, oil, and renewable energy boiler systems tailored to residential and commercial needs. Our certified engineers ensure compliance with safety standards while optimising efficiency. Clients benefit from reduced energy costs and long-term reliability, supported by our two-year workmanship guarantee.
Underfloor Heating
Specialist installation and maintenance of underfloor heating solutions for new builds and refurbishments. Our systems integrate with renewable energy sources, offering even heat distribution and energy savings. Expert troubleshooting ensures optimal performance, with a focus on minimising disruption during installation.
Renewable Energy Systems
We deliver air and ground source heat pumps, solar PV, and mechanical ventilation systems. These solutions reduce carbon footprints while maintaining comfort. Our team handles planning, installation, and certification, ensuring compliance with regulations and maximising long-term cost savings for clients.
Plumbing Maintenance
Comprehensive servicing and repairs for residential and commercial plumbing systems. Our proactive approach prevents breakdowns, extending system lifespan. Emergency call-outs and routine checks are conducted by certified engineers, ensuring safety and compliance with industry standards.
Gas Safety Certificates
We provide Landlord Gas Safety Certificates and legionella risk assessments for rental properties. Our certified engineers inspect systems thoroughly, identifying hazards and ensuring legal compliance. Clients receive detailed reports and guidance to maintain safe, code-compliant properties.
People
Marcus Horner
Director
Marcus has led AES National since 1989, bringing over three decades of plumbing and heating expertise. His technical knowledge ensures innovative solutions for complex projects, prioritising client satisfaction and system reliability.
Gyles Horner
General Manager
Gyles manages day-to-day operations, focusing on client communication and project efficiency. With a background in engineering, he ensures seamless service delivery and adherence to quality standards across all projects.
Lisa Wright
Operations Manager
Lisa oversees project coordination and client support, leveraging her organisational expertise to streamline processes. Her focus on clear communication ensures clients receive timely updates and efficient service.
Richard Thorpe
Senior Engineer
Richard has over 30 years of experience in plumbing and heating systems. His meticulous approach to installations and repairs ensures precision and client satisfaction, supported by his Gas Safe certification.
Mitch Saul
Senior Estimator
Mitch specialises in project cost analysis and planning, ensuring transparent pricing and accurate timelines. His technical expertise helps clients make informed decisions while maintaining budget efficiency.
Questions
What areas do AES National serve?
We operate across Suffolk, London, and surrounding regions, providing plumbing, heating, and renewable energy solutions for residential and commercial clients.
Are AES National engineers certified?
Yes, our team is Gas Safe registered and accredited by OFTEC and Worcester Bosch GOLD, ensuring compliance with industry safety and quality standards.
Do you offer emergency plumbing services?
Yes, we provide urgent call-outs for plumbing and heating emergencies, ensuring prompt resolution to minimise disruption for our clients.
What guarantees do you offer?
All installations and repairs come with a two-year workmanship guarantee, reflecting our confidence in the quality and durability of our services.
Can you install renewable energy systems?
Yes, we specialise in air and ground source heat pumps, solar PV, and mechanical ventilation systems, integrating sustainable solutions into existing properties.
How do I schedule a boiler service?
Contact us via phone or email to book a service. Our team will arrange a convenient time for a certified engineer to inspect and maintain your boiler.
Reviews (2)
Marilyn Carroll
Oct 03, 2018
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We had a new boiler fitted by Ricci and the team . You couldnt have asked for a more professional job . Absolutely lovely bunch of guys . Thank you .
Sam Webber
Jun 05, 2017
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Very customer focused; extremely pleased with what AES have done in our home; trustworthy staff and good service
