Business Details
12 Years
experience
Emergency
services
Your Trusted Partner for Home Health Care Solutions
Founded in 2014 by experienced registered nurse Jessica Gwaringa, Moonrise has established itself as a trusted provider of high-quality care and support services across the North East of England, Yorkshire, and Birmingham. Our person-centred approach ensures tailored solutions for individuals requiring domiciliary care, supported living, children's services, and staff supply. With a dedicated team of professionals and a 24/7 rapid response system, we prioritise dignity, independence, and safety for all clients.Our commitment to excellence is reflected in our Care Quality Commission (CQC) 'Good' rating, comprehensive staff training programmes, and a decade of experience delivering reliable care across diverse needs. We collaborate closely with families, healthcare professionals, and local authorities to create sustainable support frameworks that adapt to evolving requirements while maintaining the highest standards of care delivery.
Services
Domiciliary Care
Supported Living
Children's Services
Staff Supply
Transport Service
Training Service
Details
- Year established: 2014
Highlights and features
- We offer 24/7 rapid response care and staff supply services
- Our team consists of certified experts with extensive healthcare experience
- We maintain a Care Quality Commission 'Good' rating
- We provide tailored care plans for individuals with complex needs
- Our specialist training ensures staff deliver the highest quality care
Associations and certifications
- Care Quality Commission (CQC)
What people say
24/7 rapid response
Highly skilled staff
Excellent partnership working
Reliable continuity of care
Effective complex needs support
Services
Domiciliary Care
Professional domiciliary support enables individuals to remain in their own homes. Our trained staff provide round-the-clock care for those with conditions like dementia, learning disabilities, and physical impairments. We offer end-of-life care and personal support with daily living activities, ensuring dignity and independence while preventing residential care admission.
Supported Living
Tailored support services help individuals live independently in adapted environments. We cater to people with learning disabilities, mental health needs, and physical disabilities through personalised care plans. Our collaborative approach with key workers ensures positive outcomes while developing essential life skills like budgeting, meal preparation, and relationship management.
Children's Services
Specialised care for children and young people up to 25 years old. Our experienced team provides support with personal care, medication administration, and respite care. We focus on developing independence through structured meal provision, continence care, and educational support while collaborating with healthcare partners to meet individual needs.
Staff Supply
24/7 rapid response staffing solutions for care homes and healthcare facilities. We supply vetted professionals including nurses, healthcare assistants, and support workers. Our staff undergo enhanced DBS checks and comprehensive training to ensure continuity of care for short-term absences or long-term maternity cover in residential and secure settings.
Transport Service
Secure 24/7 transport solutions for individuals with complex needs. Our fleet includes cars, minibuses, and secure vans staffed by trained personnel. We conduct full risk assessments to match vehicle types and staff expertise with client requirements, including transport for court appearances, medical appointments, and secure unit transfers.
People
Jessica Gwaringa
Managing Director
Founder of Moonrise with extensive nursing and care home management experience. Leads with over a decade of sector expertise, ensuring high-quality care delivery and business growth since 2014.
John Gwaringa
Finance Director
Responsible for financial strategy and operations. Brings complementary business expertise to support Moonrise's expansion and service development across multiple regions.
Questions
What areas do you cover?
We provide services across the North East (Middlesbrough, Redcar, Stockton-on-Tees, Darlington, Durham, Sunderland, Newcastle), York, and Birmingham.
Are you CQC registered?
Yes, we hold a Care Quality Commission 'Good' rating and maintain full compliance with regulatory standards across all our services.
Do you offer emergency care?
Our 24/7 rapid response service provides emergency care and staff cover at any time, with vehicles and trained personnel available for urgent transport needs.
How do you train staff?
Our specialist training department ensures all staff receive ongoing development, including de-escalation techniques, first aid, and condition-specific care programmes.
Can you support complex needs?
We specialise in supporting individuals with dementia, learning disabilities, mental health issues, and challenging behaviours through tailored care plans.
Reviews (3)
Sarah Legg
Oct 03, 2015
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Jess is a lovely, friendly lady and having worked with her and some of her staff I can highly recommend moonrise to anyone, a professional and caring company! :-)
Maria Hobkirk
Aug 11, 2015
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Jess is absolutely lovely aswell as all her staff they are very kind and reliable i would recommend their services to anyone.
Christine Wood
Aug 11, 2015
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Lovely staff, very reliable service. Jess and her team will go the extra mile to provide a caring and professional service.
