Edissero

Business Details

23 Years

experience

Your Trusted Partner for Technical Communications Recruitment

Edissero has established itself as a leading specialist in technical communications recruitment, serving clients across the UK and Europe. With over two decades of experience in this niche market, we pride ourselves on delivering tailored solutions that align with the unique needs of our clients. Our dedicated approach ensures we thoroughly understand your requirements before hand-picking candidates with the precise skills, experience, and personality to match. We maintain long-term partnerships through our commitment to ethical practices, transparency, and a deep understanding of technical communication tools and methodologies. Our extensive network of professionals includes technical authors, content designers, API writers, and documentation managers, all capable of creating high-quality content that enhances product usability and customer satisfaction.

Clients and candidates alike value our expertise, professionalism, and ability to consistently deliver results. We operate with integrity, ensuring every interaction reflects our dedication to excellence in recruitment. Whether you require permanent hires, contract workers, or freelance support, we provide efficient, reliable services that save time and resources. Our reputation as trusted suppliers is built on a foundation of repeat business and referrals, underscoring our position as market leaders. By focusing exclusively on technical communications, we offer unparalleled insight and value to organisations seeking top-tier talent.

Services

Technical Author Recruitment Contract Recruitment Freelancer Sourcing Content Strategist Placement API Writer Recruitment Documentation Manager Hiring eLearning Developer Placement Bid Writer Recruitment UX/UI Designer Placement Editor Proofreader Hiring

Details

Year established: 2003

Highlights and features

We have 20 years of specialist experience in technical communications recruitment.
Our sole focus is on finding candidates with precise technical and business skills.
We maintain transparency and ethical practices in all client and candidate interactions.
Our deep understanding of tools like MadCap Flare and XML/DITA ensures accurate matches.
Clients trust us for our proven track record of successful long-term partnerships.

What people say

Friendly, professional and personable Trust Edissero to find the right candidates Most professional service experienced Clear leaders in their field Refreshing and professional approach

Website

Update Listing

Services

Technical Author Recruitment

Specialist recruitment for technical authors, connecting clients with professionals skilled in creating user guides, API documentation, and technical manuals. Our candidates deliver clear, accurate content that enhances product usability and reduces support costs. We ensure precise matching based on industry-specific tools and methodologies.

Contract Recruitment

Flexible contract recruitment solutions for short-term projects, offering access to experienced technical communicators on time-and-materials, fixed-price, or fixed-term bases. We source professionals who adapt quickly to client workflows while maintaining high-quality documentation standards.

Content Strategist Placement

Recruitment of content strategists who develop cohesive documentation frameworks across digital platforms. Our candidates specialise in structuring information architecture, optimising content delivery, and aligning technical communication with business objectives using modern tools like MadCap Flare and XML/DITA.

eLearning Developer Placement

Sourcing instructional designers and eLearning developers to create interactive training materials and digital learning solutions. Our network includes professionals proficient in SCORM-compliant content creation, LMS integration, and multimedia-based educational resources for corporate and academic environments.

Documentation Manager Hiring

Recruitment of documentation managers to oversee content production teams and information governance. We connect clients with leaders experienced in implementing documentation standards, managing version control systems, and coordinating cross-functional teams across software, hardware, and regulatory compliance contexts.

People

Michelle Shoubridge

Recruitment Director

Michelle joined Edissero in November 2010, bringing extensive recruitment expertise to lead technical communications placements across diverse industries.

Rachael Rowatt

Business Development Director

Rachael has driven Edissero's growth since February 2012, focusing on expanding client relationships and market reach in technical communications recruitment.

Louise Taylor

Founder

Louise established Edissero in December 2003, pioneering specialist recruitment solutions for technical communicators across the UK and Europe.

Toby Welburn

Founder

Toby co-founded Edissero in December 2003, combining industry knowledge with strategic vision to build a leading technical communications recruitment agency.

Questions

What technical communication roles do you specialise in?

We recruit for technical authors, content strategists, API writers, documentation managers, eLearning developers, and specialists in tools like MadCap Flare and XML/DITA.

How do you ensure candidate quality?

We rigorously assess technical skills, industry experience, and cultural fit through our specialist knowledge of documentation tools and methodologies.

Do you operate outside the UK?

Yes, we provide recruitment services across Europe, maintaining the same high standards for international placements.

What contract staffing options are available?

We offer time-and-materials, fixed-price, fixed-term, and ad hoc freelance arrangements for contract technical communicators.

How quickly can you fill urgent roles?

Our extensive candidate network allows rapid response, though timelines depend on specific role requirements and market availability.

Can you help with freelance technical writers?

Yes, we connect clients with experienced freelance technical authors for short-term projects and content bursts.

Reviews (7)

Write a Review

Simon Birch

Oct 22, 2021 Report

Positive:Professionalism,Responsiveness
The team at Edissero really take the time to get to know their clients and candidates, which is why they always help to place the correct people in to the most appropriate roles. I would not hesitate to recommend Edissero if you are a client or a candidate. Five stars!

Will Kragh

Mar 17, 2021 Report

I can't recommend Edissero highly enough. Over the last few years, they've secured me two positions as a technical writer -- one contract and one permanent. They're not like any agency I've worked with before. They're unfailingly friendly and professional, but more importantly, they take the time to get to know their candidates and clients. With Edissero, you won't find yourself getting sent to interviews for positions that don't suit you. On top of that, they're straightforward and down the line and just really nice, helpful people.

Maxandre Jacqueline

Feb 12, 2021 Report

Edissero employees Rachael and Michelle have been exceptionally helpful and kind in my job search for a technical writer role. They have put me in touch with attractive companies and acted as first-class intermediaries during my interview processes. In particular, I have been in regular contact with Rachael for the past month; she is a very personable, caring, organised, and intuitive person who is a true asset for Edissero. I wholeheartedly recommend Edissero to people wanting to find a technical writer role.

Stephen Chapman

Jan 31, 2021 Report

If you're a candidate looking for a technical author role, or an organisation looking to fill authoring positions you must speak to Edissero. Yes, that's must. The team at Edissero has found and placed me in interesting roles. They've also helped me search and select talented candidates for roles I was looking to fill. They know their business. I've always found them to be knowledgeable, honest, and thorough.
Importantly, for me at least, the whole team is a pleasure to know and do business with. I recommend Edissero highly.

Technical Author

Jan 28, 2021 Report

I first contacted Edissero as I was having difficulty finding good Technical Authors using other IT recruitment companies. It made such a difference using a company that understands the role takes time to ask the right questions about an organisation's documentation requirements. I have used Edissero on a number of occasions in different companies and the members of my current team are all Edissero hires who have proved to be perfect fits.
Having applied for jobs through Edissero, I have also seen first hand the service they provide for candidates. Communication is particularly good they made

Derek Cooper

Sep 21, 2020 Report

I have been relying on Edissero, both while looking for a job and while hiring technical authors into my team, since 2006. My experience with them is that every contract or permanent role they have submitted me for has been right for me (and I have been offered the role 100% of the time), and that every author they submitted to me for a potential hire has been a really good match for what I required.

The Edissero team are specialists in the field, they know what they're doing, and they understand their clients and their clients' needs. And not only that, they're lovely, helpful and friendly people

Steve Donovan

Aug 20, 2020 Report

As a London-based technical author, I've had many contacts with Edissero over the years, and can wholeheartedly recommend everyone who works there, firstly as fantastic professionals, but also as delightful people with whom it's a pleasure to do business. In my various dealings with other recruitment agencies, I'd become sadly accustomed to the type that always forgets everything you told them last time, not to mention them trying to flog you inappropriate roles -- but Edissero is a bright and shining demonstration that it doesn't have to be this way! They do their homework, they actually care