Business Details
41 Years
experience
Your Trusted Appliance Supplier & Repair Service in Launceston
Hockridge Appliance Centre has been serving the Launceston community since 1985, initially operating from Madford Lane before relocating to Pennygillam Industrial Estate in 2011. Our expanded showroom now offers a comprehensive range of domestic appliances, including Range Cookers and Built-In Appliances, alongside free parking and convenient Click & Collect options. As members of Euronics, Europe's largest buying group for independent electrical retailers, we leverage competitive pricing to deliver exceptional value to our customers. Our in-house Domestic Appliance Engineer provides repair services for both large and small appliances, either at customers' homes or through our dedicated service department.With over 30 years of local expertise, we prioritise customer satisfaction through professional advice, next-day delivery, and installation services tailored to individual needs. Our commitment to quality extends to partnerships with trusted local gas engineers for appliance installations and responsible recycling services for old appliances. Customer testimonials consistently highlight our knowledgeable staff, efficient delivery processes, and dedication to recommending energy-efficient solutions that benefit households long-term.
Services
Washing Machines
Dishwashers
Fridge Freezers
Range Cookers
Microwaves
Vacuum Cleaners
Appliance Repairs
Next Day Delivery
Installation Services
Recycling
Details
- Year established: 1985
Highlights and features
- 30+ years serving the local community with appliance expertise
- Own qualified Domestic Appliance Engineer for repairs
- Free delivery available across Cornwall and Devon
- Euronics membership ensures competitive pricing on all products
- Professional installation and recycling services available
What people say
Excellent customer service
Polite and professional
Highly recommend
Very impressed service
Credit to business
Services
Appliance Sales
We offer an extensive range of domestic appliances including washing machines, cookers, refrigeration units, and small appliances from leading brands. Our showroom features both freestanding and built-in models, with expert staff available to provide tailored advice on energy efficiency and product specifications. All purchases include access to delivery and installation services.
Repair Services
Our qualified Domestic Appliance Engineer provides repair services for most household appliances either at customers' homes or through our service department. We handle vacuum cleaners, washing machines, and kitchen appliances, with transparent pricing displayed on our website. Repairs come with a warranty covering both parts and labour.
Next Day Delivery
Free next-day delivery is available for orders over 100 in Cornwall and Devon postcode areas. Larger items receive room-of-choice delivery while smaller purchases qualify for Click & Collect. Delivery eligibility details are clearly displayed on product pages with stock status indicators.
Installation Services
We offer professional installation for both freestanding and built-in appliances, including electrical testing and operational demonstrations. Service includes packaging removal and safety checks, with specific pricing for different appliance types. Gas appliance installation requires recommended third-party engineers.
Recycling
We provide responsible recycling services for old appliances, charging 15 for most items and 30 for refrigeration units. This includes removal, transportation, and environmentally compliant disposal. Recycling charges are clearly displayed during the checkout process.
Questions
Do you offer delivery services?
Yes, we provide free next-day delivery in Cornwall and Devon for orders over £100, with specific postcode-based thresholds. Larger orders qualify for mainland Cornwall & Devon delivery.
Can you repair all appliance types?
Our qualified engineer handles most domestic appliances including washing machines, cookers, refrigeration units, and vacuum cleaners, with service availability details on our website.
Are installation services included?
Professional installation is available for all major appliances at set prices, covering electrical testing and operational demonstrations. Gas appliance installation requires recommended third-party engineers.
How long have you been in business?
We've served the Launceston area since 1985, operating from our current Pennygillam Industrial Estate location since 2011 with three decades of combined appliance expertise.
Do you have recycling options?
Yes, we responsibly recycle old appliances at £15 per item (excluding refrigeration) or £30 for cooling units, including removal and environmentally compliant disposal.
Reviews (7)
Paulina Koziara
Mar 15, 2021
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After being messed around by Argos for almost 2 weeks, Hockridge's managed to sort a washing machine, deliver and install it within a couple of hours. Absolutely fantastic team, will definitely be my first go to in the future! 👏
Waldemar Bogusz
Feb 05, 2021
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Yesterday I bought a washing machine there. The gentleman who served us was very nice. Professionalism. He said they would deliver the washing machine. I got home. I'm making myself a cup of coffee and the gentlemen are here. I can not speak English well. So here at this place THANK YOU VERY MUCH. RESPECT MEN.
Gemma Massey
Jan 28, 2021
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Our washing machine broke, sadly it could not be fixed but Hockridges sent out an engineer, he followed all Covid guidance and gave us a lot of advice and recommendations. A great local service, thank you.
Julie Ogden
Nov 27, 2020
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Good customer service. Answered questions with confidence. Would return if I needed any thing electrical
Angie Provis
Mar 24, 2020
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Great company with a fantastic website which is easy to use and includes free local delivery! whether or not you need a full install service or just a drop off to your door, they will always look after you ...
Diane Corrigan
Oct 10, 2018
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Following a failed delivery via an alternative company we headed out to Launceston to replace the item that we had originally ordered in a bit of a hurry as we had already made space and couldn't wait a further week for delivery. We initially headed to Argos only to find that we couldn't collect the item from store, so drove on out to look for a different supplier. We were very impressed by the service that we received from Hockridge, advice was very good and we were even convinced to purchase a more energy efficient model which was obviously more costly, but balances out over time. Next day delivery
Des Emmett
Jul 16, 2018
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Had to get replacement part for my oven the level of customer service was excellent my item was ordered and was with me within a couple of days would use again highly recommend
