Business Details
Emergency
services
Your Trusted Locksmith in Welwyn Garden City
Active Lock Centre has been serving Welwyn Garden City and surrounding areas for over four decades, establishing itself as a trusted name in residential and commercial security solutions. As a family-run business, we combine personal service with technical expertise, operating 24/7 to address emergency lockouts and planned security upgrades. Our Master Locksmiths Association accreditation ensures adherence to industry standards, while our investment in advanced technologies like Ultion 3-Star cylinders demonstrates commitment to staying ahead of security threats.With no call-out charges and a focus on transparent pricing, we prioritise customer satisfaction through honest advice and reliable service. Our team's extensive experience in handling complex lock systems, from traditional mechanisms to modern high-security installations, positions us as local experts who understand both technical requirements and community needs.
Services
Emergency Lockouts
Lock Replacements
Key Cutting
Security Upgrades
Safe Opening
UPVC Repairs
Garage Locks
Commercial Security
Mobile Services
Security Advice
Highlights and features
- No call-out charge - pay only for required work
- Direct contact with local locksmiths, not call centres
- Family-run business with 40+ years' industry experience
- MLA accredited for professional standards and ethical practice
- Fast response times with mobile units covering Hertfordshire
Associations and certifications
- Master Locksmiths Association (MLA)
What people say
Fantastic service
Arrived quickly
Honest advice
Professional expertise
Fair pricing
Services
Emergency Lockouts
Our 24/7 emergency service addresses urgent lockout situations across residential and commercial properties. Specialised techniques enable non-destructive entry to homes, offices, and vehicles while maintaining security integrity. Customers receive immediate assistance with broken locks, lost keys, and forced entry repairs.
Security Upgrades
We install high-security locking systems including Ultion 3-Star cylinders and BS3621-compliant locks. Services cover UPVC door upgrades, composite door repairs, and insurance-approved security solutions. Technicians assess existing systems to recommend appropriate upgrades for enhanced protection.
Key Cutting
Professional key cutting services for domestic, commercial, and automotive keys. We handle standard replacements, emergency key production, and high-security key duplication with restricted access systems. Lost key recovery and transponder key programming available.
Commercial Security
Tailored security solutions for offices, retail units, and industrial premises. Services include master key systems, access control installations, and emergency repair contracts. We provide security audits and maintenance programs to protect business assets.
Safe Opening
Professional safe opening for domestic and commercial safes without causing damage. Our specialists handle combination lock issues, lost key situations, and electronic safe malfunctions. We also offer safe relocation and security upgrades.
People
Jonathan Horsley
Master Locksmith
Award-winning locksmith with over 40 years' experience in residential and commercial security. Recipient of the MLA's prestigious Nigel Rose Bowl Award in 2018 for exceptional technical expertise and service standards.
Questions
What areas do you cover?
We serve Welwyn Garden City and surrounding Hertfordshire areas including Hatfield, Hertford, St Albans, Stevenage, and Wheathampstead with rapid response times.
Are you available 24/7 for emergencies?
Yes, our emergency locksmith service operates 24 hours a day, 365 days a year for urgent lockout situations and security emergencies.
Do you charge call-out fees?
No, we have no call-out charges. You only pay for the required repair or service work completed at your property.
Are your locksmiths accredited?
Yes, we're Master Locksmiths Association members and hold relevant accreditations for high-security lock installations and insurance-compliant solutions.
Can you replace broken keys?
Yes, we provide key cutting services for lost, broken, or worn keys including high-security and automotive keys with restricted duplication.
What security upgrades do you recommend?
We recommend Ultion 3-Star cylinders and BS3621-compliant locks for maximum security. Our technicians assess your property to suggest appropriate upgrades.
Videos
Reviews (5)
Jonathan Latham
Oct 29, 2021
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Positive:Professionalism,Quality,Responsiveness,Value
Fast, professional, friendly service. Resolved tricky locked-in situation with very little damage to the door or frame, all of which was fixed before leaving.
Fast, professional, friendly service. Resolved tricky locked-in situation with very little damage to the door or frame, all of which was fixed before leaving.
Stuart Joiner
Mar 30, 2021
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Positive:Professionalism,Punctuality,Quality,Value
Jonathan was everything I could ask for when I needed a new lock on my front door: responsive, quick, polite, effective and good value for money. I called him in the morning and by mid-afternoon, I had a new lock. I would definitely recommend.
Service:Locksmith
Jonathan was everything I could ask for when I needed a new lock on my front door: responsive, quick, polite, effective and good value for money. I called him in the morning and by mid-afternoon, I had a new lock. I would definitely recommend.
Service:Locksmith
Sam Pearce
Mar 05, 2021
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Positive:Professionalism,Quality
Excellent service. Professional, friendly and very efficient. I would highly recommend this business.
Service:Lock repair
Excellent service. Professional, friendly and very efficient. I would highly recommend this business.
Service:Lock repair
Linda Ellis
Feb 03, 2021
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Positive:Professionalism,Punctuality,Quality,Value
Top, top guy in every sense of the word. Total professional, thorough, friendly and would recommend without any hesitation.
Service:Locksmith
Top, top guy in every sense of the word. Total professional, thorough, friendly and would recommend without any hesitation.
Service:Locksmith
Jack McDonald
Dec 12, 2020
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Positive:Professionalism,Punctuality,Quality
I'd locked myself out of the house, he was with me in under 15 mins of calling and managed to open the door with no damage and quickly. Very happy with the service and speed
I'd locked myself out of the house, he was with me in under 15 mins of calling and managed to open the door with no damage and quickly. Very happy with the service and speed
