Business Details
50+ Years
experience
Your Trusted Source for Countrywear & Footwear in Ilkley
Established in 1925, Eric Spencer has been a trusted name in countrywear and outdoor apparel for nearly a century. Our Ilkley store offers an extensive selection of premium menswear and ladieswear, featuring renowned brands such as Barbour, Dubarry, R.M. Williams, and Schoffel. With a commitment to quality and tradition, we provide expertly crafted garments including waterproof jackets, fleeces, moleskin trousers, and leather boots designed for both functionality and style. Our knowledgeable team combines decades of experience with a deep understanding of rural and urban lifestyles to offer tailored advice on layering systems and seasonal transitions. We pride ourselves on maintaining the highest standards of customer service, offering secure online shopping with free delivery over 50, in-store collection, and a straightforward 14-day return policy.As an independent retailer, we maintain strong relationships with our suppliers to ensure authentic product representation and competitive pricing. Our dedication to customer satisfaction extends to flexible payment options, comprehensive product knowledge, and a guarantee of genuine, high-quality merchandise. Through continuous adaptation to modern shopping preferences while preserving traditional values, Eric Spencer remains a destination for discerning customers seeking durable, stylish country attire.
Services
Men's Coats
Ladies Footwear
Wellington Boots
Outdoor Accessories
Brand Clothing
Details
- Year established: 1925
Highlights and features
- We offer over 95 years of specialist countrywear expertise
- Our team provides expert layering advice for all seasons
- We stock exclusive in-store brands alongside online collections
- We guarantee secure payments with PayPal or Shopify
- Our 14-day return policy ensures complete customer satisfaction
Services
Men's Countrywear
Our men's countrywear collection features premium waterproof jackets, fleeces, and trousers from heritage brands. Designed for durability and practicality, these garments incorporate weather-resistant materials and traditional tailoring. The range includes Barbour waxed jackets, Schoffel technical fleeces, and R.M. Williams moleskin trousers, all suitable for rural and urban environments. Expert staff provide guidance on layering systems and seasonal adaptations.
Ladies Footwear
We offer an extensive selection of ladies' waterproof boots and footwear from leading brands. The collection includes Dubarry's insulated country boots, Barbour's stylish wellingtons, and Le Chameau's premium French-made designs. All footwear combines practical features like non-slip soles with fashionable elements. Our staff can advise on appropriate footwear for different activities, from country walks to urban commutes.
Brand Clothing
Our curated brand collection features garments from renowned heritage manufacturers. This includes Barbour's iconic wax jackets, R.M. Williams' leather boots, and Schoffel's technical outdoor wear. Each brand represents decades of expertise in country apparel, with products designed to withstand challenging weather conditions while maintaining classic styling. We ensure authentic product representation and proper fit guidance.
Online Shopping
Our online store provides access to over 200 countrywear products with nationwide delivery. The platform features detailed product descriptions, size guides, and care instructions. Customers benefit from secure payment processing, free delivery over 50, and a straightforward returns process. The website maintains the same product quality assurance as our physical store, with expert staff managing inventory and order fulfillment.
In-Store Services
Our Ilkley store offers personalized service with expert product advice and fitting assistance. Customers can access exclusive in-store brands not available online, including German trousers and Austrian hosiery. The store provides immediate product availability, gift wrapping services, and direct interaction with knowledgeable staff. We also offer telephone order placement and in-person returns for online purchases.
Questions
What payment methods do you accept?
We accept PayPal and Shopify Payments for online transactions. Our payment systems ensure secure processing with no additional fees.
Can I collect my online order in-store?
Yes, we offer free in-store collection for online orders. Simply select this option during checkout and collect from our Ilkley store during opening hours.
What is your returns policy?
We offer 14-day returns for online purchases. Items must be unworn with original tags. We do not accept returns for in-store purchases but offer exchanges or credit notes.
Do you have gift vouchers?
Yes, we offer gift vouchers in £25 denominations. These can be used for both in-store purchases and telephone orders.
What are your store opening hours?
Our Ilkley store is open Monday to Saturday from 9:00 AM to 5:00 PM. We are closed on Sundays.
Which brands do you stock?
We stock major countrywear brands including Barbour, Dubarry, R.M. Williams, Schoffel, Le Chameau, and Loake, alongside exclusive in-store brands.
Reviews (7)
Gary Rice
Sep 21, 2021
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Excellent service didn't buy anything but the staff were so polite and helpful great experience could teach big stores a thing or two about customer service
Sarah Lewis
Jul 12, 2021
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I absolutely love this store. Friendly, helpful staff and lovely brands. If you haven't been before I highly calling in.
Steve Hillier
Nov 15, 2020
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I cannot recommend this company enough, I generally purchase new attire from Eric Spencer Ltd whilst visiting their stand at the County Shows I visit, unfortunately this year the shows have been postponed so I have used their online service , it's great my garments arrived the next day, well packaged and without charge,brilliant, great service.
Vincent Osburg
Oct 18, 2020
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At the foot of the Yorkshire Dales is the small town of "Ilkley". The town is not only an excellent starting point for trips into the countryside, but also impresses with a beautiful centre, which is decorated by small shops and pubs. One of these shops is "Eric Spencer", a family-run business that focuses mainly on English menswear. The shop is clean and neatly furnished, as you would expect from an English style. Shortly after entering, I felt the familiar atmosphere when one of the salesmen greeted me and offered me to guide me through the shop. I can imagine that this small shop has a lot
Karl Houchen
Oct 11, 2020
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Ive been buying stuff from these guys for years and service is always top and they always have exactly what I want in store! Very helpful staff especially a young chap "Eddie" cant do enough for you.
Ali Burns
Oct 02, 2020
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After looking online for a knowledgeable highstreet retailer for quite some time I visited Eric Spencer's pre lockdown. I wanted a specific Brook Taverner jacket and found not only did they stock them but I could also tell the staff had an affinity and understanding of classic British fashion. Already happy with that
I found my jacket but the arm length was too short - a problem I often find. Edward the well informed salesman there contacted Brook Taverner straight away and ordered a long fitting jacket post haste which has been a pleasure to wear hence the reason I'm now writing
I found my jacket but the arm length was too short - a problem I often find. Edward the well informed salesman there contacted Brook Taverner straight away and ordered a long fitting jacket post haste which has been a pleasure to wear hence the reason I'm now writing
Anousheh Uromehchi
Sep 27, 2020
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I bought a pair of custom made R.M Williams boots that took 12 weeks to make and had to be shipped over from Australia.The customer service from this company was excellent and they were very happy to keep the boots to one side for when I could make it in the store.The staff there were very friendly and down to earth and I have not found a better and more comfortable pair of boots! From a very happy customer.
