Business Details
30 Years
experience
Emergency
services
Your Trusted Kent Plumbing & Heating Experts
Established in 1996, Alert Plumbing & Heating has built a reputation as a trusted provider of comprehensive plumbing and heating solutions across Thanet, Canterbury, and surrounding areas. Our Gas Safe registered engineers combine 27 years of hands-on experience with a commitment to resolving domestic and commercial plumbing challenges efficiently. We specialise in boiler replacements, emergency repairs, and central heating system maintenance, offering extended warranties of up to 10 years on Viessmann Boilers.Our 24/7 emergency callout service ensures rapid response to urgent issues, while our Water Industry Approved Plumbers Scheme membership underscores our adherence to industry standards. We prioritise transparent communication, providing fixed-price quotes where possible and delivering work guaranteed to meet quality benchmarks. From routine maintenance to complex installations, our team combines technical expertise with local knowledge to serve homeowners, landlords, and tenants across Kent.
Services
Boiler Repairs
Emergency Plumbing
Central Heating
Gas Safety Checks
Pipe Repairs
Boiler Installations
Landlord Services
24/7 Callouts
Details
- Year established: 1996
Highlights and features
- 24-hour emergency plumbing callout service
- Gas Safe registered engineers with 27 years' experience
- Free estimates for all plumbing and heating projects
- Up to 10-year warranties on Viessmann boiler installations
- All work guaranteed with transparent pricing
Associations and certifications
- Gas Safe Register
- Water Industry Approved Plumbers Scheme
Services
Boiler Repairs
Our Gas Safe engineers diagnose and repair all boiler types, ensuring efficient heating system operation. We prioritise rapid response for breakdowns, using genuine parts to restore functionality. Customers benefit from extended warranties on replacement units.
Emergency Plumbing
Urgent plumbing issues receive immediate attention through our 24/7 callout service. From burst pipes to boiler failures, our team resolves emergencies swiftly. All emergency work carries our standard guarantee for quality assurance.
Gas Safety Checks
We conduct CP12-compliant gas safety inspections for landlords, covering up to three appliances. Our set-priced inspections include safety valve checks and documentation to meet legal requirements for rental properties.
Boiler Installations
Professional boiler replacements with Viessmann units available. Installations include system flushing and efficiency optimisation. Customers receive up to 10 years warranty when upgrading through our certified engineers.
Central Heating
Comprehensive central heating services include radiator repairs, system flushes, and efficiency assessments. We service all components from pumps to thermostats, ensuring optimal performance across residential and commercial properties.
Questions
Do you offer 24/7 emergency plumbing services?
Yes, we provide 24-hour emergency callouts for urgent plumbing and heating issues across Ramsgate and Kent.
Are your engineers Gas Safe registered?
All our plumbers are fully Gas Safe registered to ensure safe and compliant gas appliance installations and repairs.
What areas do you cover?
We serve Thanet, Canterbury, Ashford, Dover, and surrounding Kent areas for all plumbing and heating needs.
Do you provide boiler installation warranties?
Yes, we offer extended warranties of up to 10 years on Viessmann boiler installations for added peace of mind.
How do your pricing estimates work?
We provide fixed-price quotes where possible, with standard rates starting at £75 for the first hour and £60 per hour thereafter.
Reviews (6)
Andy B.
Feb 28, 2021
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Positive:Professionalism,Punctuality,Responsiveness
Excellent service for both commercial and domestic work.
Excellent service for both commercial and domestic work.
Makaris Gavnu
Feb 01, 2021
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Noel and his assistant arrived within a couple of hours of our reporting a major fault to our heating system on one of the coldest days of the year. The job was complicated as it involved draining the system and fitting a new valve and pump. This was done promptly and efficiently over several hours. The system is now better than ever, and the price was reasonable. Noel will give useful advice on many aspects of home maintenance.
Michelle Leong
Dec 04, 2020
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Positive:Professionalism
Suddenly Had a fault on my boiler. The man on the phone was very helpful to advice and guide us to our problem without any charge. Would recommend them to others.
Suddenly Had a fault on my boiler. The man on the phone was very helpful to advice and guide us to our problem without any charge. Would recommend them to others.
Andy Stephens
Nov 06, 2020
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Very friendly and arrived exactly when he said he would. Did an excellent job getting our heating working again. My only regret was not contacting Noel in the first place and waiting 24 hours for another company to let us down. Wouldnt think twice recommending Noel to family and friends
Services:Pipe repair,Boiler repair
Very friendly and arrived exactly when he said he would. Did an excellent job getting our heating working again. My only regret was not contacting Noel in the first place and waiting 24 hours for another company to let us down. Wouldnt think twice recommending Noel to family and friends
Services:Pipe repair,Boiler repair
Jack
Sep 19, 2020
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Noel did a great job. He kindly rescued my flat from becoming a swimming pool (from a burst pipe) in the middle of the night. An impressively fast and professional response to an emergency callout. Decent guy and decent prices. Thank you. Very glad when I found his number online and he answered his phone (quickly and alertly too). Nowhere else (even marked as emergency/24 hr services) answered their phones and I didn't know what to do. Thank you very much Noel. You really helped me out. Highly recommended.
Bruce Dessau
Jun 11, 2020
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Positive:Punctuality,Quality,Responsiveness
I've used Alert regularly over the years and they've always sorted me out. Good to have someone reliable who turns up on time and clearly knows what they are doing.
Services:Toilet repair,Shower repair,Heating system repair,Shower installation
I've used Alert regularly over the years and they've always sorted me out. Good to have someone reliable who turns up on time and clearly knows what they are doing.
Services:Toilet repair,Shower repair,Heating system repair,Shower installation
