Business Details
27 Years
experience
Expert Home Improvement Solutions North East
Established in 1999, CSM Trade North East has built a reputation as a trusted provider of comprehensive home improvement solutions across the North East. Our expertise spans roofline replacements, conservatory roof transformations, garage conversions, and premium doors and windows installations. Accredited by leading industry bodies such as FairTrades and the Consumer Protection in the Home Improvement Industry, we uphold rigorous standards of craftsmanship and customer service. Every project benefits from our 10-year insurance-backed guarantee, ensuring long-term peace of mind.Our team combines decades of experience with a commitment to using high-quality materials and innovative techniques, delivering results that enhance both the functionality and aesthetic appeal of residential properties. We prioritise clear communication, transparent pricing, and a customer-centric approach, offering flexible financing options to make home improvements accessible. With a focus on energy efficiency, durability, and tailored design, we transform spaces to meet individual client needs while maintaining strict adherence to building regulations and safety standards.
Services
Roofline Replacement
Conservatory Roofs
Garage Conversions
uPVC Windows
Composite Doors
Bifold Doors
Guttering Systems
Fascias & Soffits
Cladding Solutions
Ventilation Systems
Details
- Year established: 1999
Highlights and features
- 25+ years of regional home improvement expertise
- Official FairTrades Approved Installer status
- 10-year insurance-backed workmanship guarantee
- Price match promise on like-for-like quotes
- Comprehensive building regulation compliance assurance
Associations and certifications
- FairTrades
- Consumer Protection in the Home Improvement Industry
Services
Roofline Replacement
Comprehensive roofline upgrades featuring durable uPVC/aluminium guttering, fascias, and soffits. Our systems prevent water damage, improve insulation, and enhance kerb appeal with 15+ colour options. Expert installation includes ventilation solutions and Finlock gutter replacement. Backed by 10-year guarantees, our weather-resistant materials ensure long-term property protection and aesthetic improvement.
Conservatory Roof Upgrade
Transform conservatories with thermally efficient warm roof systems, glass, or polycarbonate solutions. Our upgrades eliminate temperature extremes, reduce noise, and add year-round usability. Options include tiled roofs with internal plastering, LED lighting integration, and full structural conversions. All installations meet building regulations and come with energy efficiency certifications.
Garage Conversion
Create functional living spaces from garages with full insulation, electrical upgrades, and custom finishes. Services include annexe builds, home offices, and bedroom conversions compliant with building regulations. We handle planning requirements, structural modifications, and final decorations for complete turnkey solutions.
uPVC Windows
Energy-efficient uPVC window installations featuring A-rated double glazing in bay, casement, and sash designs. Available in multiple colours with optional decorative glass, our windows improve thermal performance, security, and property value while requiring minimal maintenance.
Composite Doors
High-security composite entrance doors with multi-point locking systems and 10-year durability guarantees. Available in woodgrain finishes and modern designs, these doors combine aesthetic appeal with enhanced insulation properties to improve home security and energy efficiency.
Questions
Do I need planning permission for a conservatory roof replacement?
Most replacements don't require planning permission but must comply with building regulations. Our team handles all compliance documentation.
Are your garage conversions fully insulated?
Yes, all conversions include high-performance insulation to meet current building standards and ensure year-round comfort.
What financing options are available?
We offer 0% APR for 24 months and fixed-rate plans from 36-180 months through Ideal4Finance, subject to approval.
How long does a roofline replacement take?
Most installations complete within 2-4 days depending on property size and complexity of the roofline system.
Do you provide guarantees on installations?
All work includes a 10-year workmanship guarantee plus manufacturer product warranties for added protection.
Can you match competitors' prices?
Our price match promise ensures we'll beat any genuine like-for-like quote from North East competitors by 5%.
Reviews (4)
Frank Hall
Jan 25, 2020
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Had a new sun room completed by CSM. It has really transformed my home. I can not fault the service from the quote and beyond. All workmen were polite and kept the area very tidy. They answered any questions I had and I will certainly be going back to CSM for more work in the future. Great job lads.
Gary Marshall
Dec 05, 2019
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CSM is like no other. They were extremely knowledgeable from the offset and had patience in explaining the process to myself. They kept to the given timescale and exceeded my expectations. Also the quality standard of my guttering, windows and doors is exceptional. Could not fault, I wish I had knew of them sooner!
Diane Walton
Aug 26, 2019
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Positive:Quality,Value
The price given in survey quote beat the previous quotes by a mile. The gentleman who carried out the work was very professional and friendly. He made sure to clean up after himself, and made sure I was happy upon completion. I could not fault the quality or service. Exceptional job.
The price given in survey quote beat the previous quotes by a mile. The gentleman who carried out the work was very professional and friendly. He made sure to clean up after himself, and made sure I was happy upon completion. I could not fault the quality or service. Exceptional job.
Rodney Peters
Jul 16, 2019
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Great job done by CSM. They fixed our roof after a mess up from a previous company for a good price. Quick installation and friendly lads.
