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Business Details
Your Trusted Senior Care Home in Houghton-le-Spring
Springfield Care Home is a family-operated residential care facility dedicated to providing compassionate, personalized care for elderly individuals. Established as a sister home to Hawksbury and Holly House, which have served residents for over three decades, we combine decades of expertise with a homely environment to meet the unique needs of our residents. Our team of highly trained staff delivers 24/7 support, specializing in residential social care, dementia care, and respite care tailored to individual requirements. Nestled in Houghton-le-Spring, our facility offers comfortable, en-suite accommodations, home-cooked meals, and a wide range of activities designed to engage and enrich residents' lives.

We prioritize open communication, community connections, and accessibility, ensuring residents maintain continuity of care through their own GPs and access to visiting healthcare professionals. With a focus on creating a nurturing atmosphere where every resident feels valued, we invite families to visit, experience our services firsthand, and discover how we make Springfield Care Home a true extension of home.
Services
Residential Social Care Respite Care Dementia Care Home-Cooked Meals 24/7 Staff Support
Highlights and features
  • We offer personalized residential and dementia care tailored to individual needs.
  • Our team provides 24/7 support with over three decades of combined experience.
  • We maintain a homely environment with en-suite rooms and home-cooked meals.
  • We organize daily activities to engage residents physically and socially.
  • We ensure accessibility and inclusivity for residents with disabilities.
Associations and certifications
  • Care Quality Commission
What people say
Amazing staff Immaculate Lovely and varied food Daily activities Engaged and happy
Services
Residential Social Care
Our Residential Social Care provides round-the-clock support for elderly individuals requiring assistance with daily living. Tailored to individual needs, this service includes personal care, medication management, and social engagement. Residents benefit from a safe, homely environment designed to promote independence while ensuring their well-being is prioritized by our experienced team.
Dementia Care
Specialized Dementia Care at Springfield ensures residents receive compassionate, individualized attention. Our trained staff implement person-centered approaches to address cognitive and emotional needs, creating structured routines that enhance quality of life. The environment is designed to reduce confusion, with secure spaces and sensory activities that stimulate engagement and comfort for those living with dementia.
Respite Care
Respite Care offers temporary support for families needing relief from caregiving responsibilities. This service provides a safe, nurturing environment where residents receive the same high-quality care as long-term residents. Families can rest assured their loved ones are in capable hands while they take time to recharge, knowing our team maintains continuity of care and personalized attention.
Home-Cooked Meals
Daily home-cooked meals are prepared to meet dietary requirements and preferences, including special diets. Our menu features varied, nutritious options served in a communal dining setting that encourages social interaction. Residents enjoy three-course meals alongside continuous access to snacks and beverages, ensuring they receive balanced nutrition in a comfortable, restaurant-style atmosphere.
24/7 Staff Support
Our dedicated team provides 24/7 support to address residents' needs at any time. This includes emergency assistance, medication administration, and personal care. Staff undergo regular training to maintain expertise in elderly care, ensuring residents receive consistent, professional attention. The presence of experienced caregivers fosters security and peace of mind for both residents and their families.
People
Shirley Delap
Manager
Shirley Delap leads Springfield Care Home with over three decades of experience in residential care. Her compassionate approach ensures residents receive personalized attention while maintaining high operational standards. Shirley oversees daily operations and care assessments, fostering a supportive environment for staff and residents.
Karen Wilson
Deputy Manager
Karen Wilson supports Shirley Delap as Deputy Manager, bringing extensive expertise in elderly care. She plays a key role in staff training and resident well-being, ensuring seamless care delivery. Karen's hands-on leadership contributes to maintaining Springfield Care Home's reputation for excellence and compassion.
Questions
What types of care does Springfield Care Home provide?
We offer residential social care, dementia care, and respite care tailored to elderly individuals' needs.
Can residents keep their own GP?
Yes, residents may retain their existing GP for continuity of medical care.
Are meals included in the care package?
Yes, we provide three-course home-cooked meals daily with options for special dietary requirements.
What activities are available for residents?
Residents enjoy daily activities including entertainment visits, cookery sessions, outings, and social events tailored to their interests.
How does Springfield handle complaints or concerns?
We address issues promptly through open communication with residents, families, and our care team.
Is there 24/7 staff availability?
Yes, our trained team provides round-the-clock support for all resident needs.
Reviews (4)
Jules Sharples
Dec 20, 2020 Report
Springfield Care Home looked after my Nanna for the last two years of her life, before she sadly passed a couple of weeks ago at 89 years of age. Over the last two years, I have gotten to know most members of staff, and the care, dignity and respect that the residents are treated with should be commended. The place is immaculate inside and out, and they work tirelessly to keep the residents comfortable, entertained and safe. With a beautiful en-suite room, regular hair appointments and manicures, day trips out, games and shows, and nutritious meals, and surrounded by new-found friends, my Nanna
Lindsay Galloway
Oct 30, 2020 Report
Totally and utterly recommend this care home . The staff are amazing, the place is kept immaculate, the food is lovely and varied. But I think what impressed me most was the activities provided on a daily basis. The residents were occupied, busy, engaged, entertained and happy. My mum spent 4 very happy years there and whenever we visited, nothing was ever too much for the staff. They were polite, professional and fun. From management to auxiliary staff, everyone cared.
N. Armstrong
Aug 29, 2019 Report
Absolutely no hesitation in recommending Springfield Care Homes
The care my mother received was exemplary
Melissa Tait
Jul 09, 2016 Report
My auntie lived here for a good few years, and I can't fault any of the care she was given, the staff and management were absolutely fantastic with her and her needs! I can not rate Springfield house high enough! You all do an amazing job and I thank you all from the bottom of my heart for the care you gave to my aunt
enough!!