Business Details
16 Years
experience
Professional Chimney Sweeping Services in Bideford, North Devon
Established in 2010, Pascal Olivier Chimney Sweep is a family-run business serving North Devon and surrounding areas. Our team combines decades of combined experience in chimney maintenance, with Pascal Olivier holding NVQ Level 2 qualification in Chimney Sweeping and membership in APICS (Association of Professional Independent Chimney Sweeps). We specialise in residential and commercial chimney sweeping for woodburners, multifuel stoves, Rayburns, Agas, and gas fires using traditional brush-and-rod methods. Our services include fireplace maintenance inspections, carbon monoxide alarm testing, and stove maintenance checks, all conducted with strict adherence to safety regulations.We maintain GDPR compliance and hold full insurance certification, issuing official compliance certificates after each service. Our customer-centric approach includes a courtesy reminder system for annual maintenance and flexible appointment scheduling. We work closely with Devon & Somerset Fire & Rescue Service to promote fire safety awareness and offer free Home Fire Safety Visit referrals for eligible clients.
Services
Chimney sweeping
Fireplace maintenance
Stove checks
Bird nest removal
Smoke tests
Carbon monoxide testing
Certificate issuance
Fire safety advice
Appliance inspection
Emergency call-outs
Details
- Year established: 2010
Highlights and features
- NVQ Level 2 qualified chimney sweep with APICS accreditation
- Full insurance compliance with official certification issued
- DBS checked and GDPR compliant operations
- Partnership with Devon & Somerset Fire & Rescue Service
- Established in 2010 with proven customer satisfaction
Associations and certifications
- NVQ Level 2
- APICS
- SFA (Solid Fuel Association)
- Federation Of British Chimney Sweeps
What people say
Professional and neat
Excellent service
Friendly and helpful
Very rapid appointment
First rate service
Services
Chimney sweeping
Professional chimney sweeping using traditional brush-and-rod methods for woodburners, multifuel stoves, and gas fires. Our NVQ-qualified technicians remove soot and debris with industrial vacuums while protecting your property with floor runners and soot sheets. We conduct risk assessments and issue insurance-compliant certificates. Clients receive fuel usage advice and fireplace safety guidance to ensure efficient heating and regulatory compliance.
Fireplace maintenance
Comprehensive fireplace maintenance inspections covering cowl suitability, chimney stack condition, and appliance functionality. We check fire ropes, bricks, and glass doors while performing smoke and draw tests. Our service includes written reports with fault documentation and advisory notes. We test carbon monoxide alarms and ensure compliance with HETAS and OFTEC safety standards.
Stove maintenance
Specialist stove maintenance for biomass boilers, Rayburns, and Agas. Our technicians perform baffle plate checks, damper adjustments, and component inspections. We offer operational guidance for optimal efficiency and safety. The service includes draw testing and written reports detailing any required repairs or maintenance issues.
Bird nest removal
Professional bird nest removal from chimney systems using specialist equipment. We safely extract nests while preventing debris spread through containment sheets and industrial vacuums. The service includes post-removal chimney sweeping and safety inspections to ensure proper flue functionality and regulatory compliance.
Safety certification
Issuance of insurance-compliant chimney sweep certificates following each service. Our documentation includes fault reports with advisory notes and compliance verification. We maintain detailed records for client reference and provide written confirmation of all maintenance work performed to meet regulatory requirements.
People
Pascal Olivier
Chimney Sweep
NVQ Level 2 qualified chimney sweep with APICS accreditation. Former fishing vessel skipper and construction industry professional with 14 years' experience in chimney maintenance. Completed advanced training through NVQ Chimney Skills in 2021 while maintaining strict safety compliance standards.
Razale Scott Olivier
Business Manager
Customer service specialist with BTEC diploma in Customer Service. Manages business operations and client communications while maintaining music performance qualifications. Completed APICS Chimney Sweep Training Course in 2023 to enhance service understanding and client support capabilities.
Questions
What areas do you cover for chimney sweeping?
We cover Bideford, Barnstaple, North Devon, and surrounding areas within a 10-mile radius of Bideford.
How often should chimneys be swept?
Frequency depends on fuel type: smokeless fuels annually, bituminous coal twice yearly, wood quarterly when in use, and gas appliances annually.
Do you provide insurance-compliant certificates?
Yes, we issue official compliance certificates after each service with fault documentation where applicable.
Can you service stoves and gas fires?
We service woodburners, multifuel stoves, Rayburns, Agas, and gas fires but don't install appliances.
What payment methods do you accept?
We accept all major credit/debit cards except AMEX and bank transfers with prior arrangement.
Do you offer emergency services?
We don't provide emergency services but prioritise prompt appointment scheduling for regular maintenance.
Reviews (3)
Alex Willis
Feb 23, 2021
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Great company, extremely reliable and always provide a very prompt and good value service. Good communication and they send very helpful annual reminders. I would recommend for both businesses and homeowners.
Simone Hunt
Aug 18, 2020
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I came home to a very clean floor and thought the fairies had been. Pascal left my house spotless. Such a treat. I might have my chimney swept weekly 😃
Max Well
Jun 25, 2015
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Unfriendly, sloppy disorganized work. Would not recommend unless you want to give your money to someone that's hardly going to do his job.
