Business Details
Trusted Accident Repair Centre in Bristol
Established as Bristol's first call for approved accident repairs, our centre combines cutting-edge technology with decades of expertise to deliver premium vehicle restoration services. We specialise in comprehensive accident repairs, from minor scratches to major collision damage, utilising water-based paint systems and infrared drying technology to ensure both environmental responsibility and superior finish quality. Our facility holds the prestigious British Standard Kite Mark accreditation, demonstrating our commitment to maintaining the highest industry standards through rigorous quality control processes. With manufacturer approvals from leading automotive brands including Citroen, Dacia, Renault and Peugeot, we guarantee the use of genuine parts and adherence to original equipment manufacturer specifications in all our repairs. Our team of ATA-certified technicians undergo continuous professional development to maintain their senior qualifications, ensuring technical excellence across every repair project.Customer care remains central to our operations, with dedicated administrative staff providing regular updates throughout the repair process and coordinating convenient vehicle collection/delivery services. We offer complimentary courtesy cars to minimise disruption to our clients' daily routines, while our direct claims handling with insurance providers streamlines the repair authorisation process. Our investment in fast-track smart repair technology enables efficient restoration of minor damage, significantly reducing vehicle downtime. This commitment to quality and customer satisfaction has earned us the trust of Avon and Somerset Police, local council fleets, and private vehicle owners across the region. All our work is backed by a lifetime guarantee, reflecting our confidence in the durability and precision of our repair solutions.
Services
Accident Repair
Bodywork Repairs
Paint Repairs
Smart Repairs
Insurance Claims Handling
Vehicle Collection
Courtesy Cars
Genuine Parts Replacement
Lifetime Guarantee Repairs
Manufacturer-Approved Repairs
Highlights and features
- We hold manufacturer approvals from Citroen, Dacia, Renault and Peugeot
- BSI Kitemark accredited for quality assurance
- All repairs use genuine parts with lifetime guarantee
- Complimentary courtesy cars and vehicle collection/delivery service
- Direct insurance claims handling with senior ATA-certified technicians
Associations and certifications
- BSI Kitemark
- Carbon Neutral Britain
What people say
Fantastic job
Kind and friendly
Great service
Outstanding calibre
No additional cost
Services
Accident Repair
Comprehensive vehicle restoration following accidents, from minor bumps to major collisions. Utilising manufacturer-approved methods and genuine parts to restore vehicles to pre-accident condition. Expert technicians with senior ATA qualifications ensure precision repairs meeting BSI Kitemark standards.
Bodywork Repairs
Specialist body panel repairs using advanced techniques and equipment. Maintaining structural integrity while restoring aesthetic appearance. All work covered by lifetime guarantee with adherence to original manufacturer specifications for safety and performance.
Smart Repairs
Fast-track restoration for minor scratches and dents using precision techniques. Minimising vehicle downtime through efficient repairs that maintain factory finish quality. Cost-effective alternative to full panel replacement while preserving vehicle value.
Insurance Claims Handling
Direct liaison with insurance providers to authorise repairs and streamline claim processes. Expert guidance through policyholder rights and repair options. Ensuring transparent communication between client, insurer and repair centre for hassle-free resolution.
Vehicle Collection/Delivery
Complimentary vehicle collection and return service for customer convenience. Flexible scheduling to accommodate client requirements. Includes temporary courtesy car provision during repair period at no additional cost.
Questions
How do I get an estimate for accident repairs?
Complete our online form with vehicle details and damage description. We'll provide a free, no-obligation estimate within one business day.
What does manufacturer-approved repair mean?
Manufacturer approvals ensure repairs use genuine parts and approved methods. This maintains warranty validity and guarantees work meets brand-specific quality standards.
Do you handle insurance claims directly?
Yes, we coordinate directly with insurers to authorise repairs. Our team assists with policyholder rights and claim documentation requirements.
Are genuine parts always used in repairs?
We exclusively use manufacturer-approved genuine parts to maintain vehicle integrity, safety, and residual value across all repair projects.
What customer support services do you offer?
We provide complimentary vehicle collection/delivery, temporary courtesy cars, and regular repair progress updates throughout the service process.
Reviews (6)
P. Biggles Of Bristol W.
Nov 16, 2021
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Can't really fault as they kept us upto date the only thing they need to improve on is there skills on telling you that you will not get a courtesy vehicle until they have looked at the vehicle and If its classed as a quite off you will not get one.otherwise the staff where friendly,polite and Helpful
Donna Gomes
Sep 08, 2021
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Critical:Professionalism,Punctuality
My car was booked into this accident repair centre by my insurers on 27th July and on 6th September I am still awaiting the repair. I have been cancelled twice and fobbed off with various excuses, ranging from Covid to the incorrect part having arrived. AVOID THIS BUSINESS AT ALL COSTS. TERRIBLE CUSTOMER SERVICE
Service:Body & Trim
My car was booked into this accident repair centre by my insurers on 27th July and on 6th September I am still awaiting the repair. I have been cancelled twice and fobbed off with various excuses, ranging from Covid to the incorrect part having arrived. AVOID THIS BUSINESS AT ALL COSTS. TERRIBLE CUSTOMER SERVICE
Service:Body & Trim
B. G.
Sep 19, 2020
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As I went to wash my car I noticed the dent is still on the door. I called up the manager and since explaining my concerns , I have been avoided. They still have not fixed the problem and they don't even want to know. Avoid business like this. They clearly have no more concerns after you pay they wash there hands of you.
Sam Chorley
Jul 08, 2019
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Avoid at all costs!!!
Worst company repairer ever! My car went in to the repairer for a 15 day repair took more then double the time following month I got my car back for it to still have problems with the wheel alignment and they said that its not accident related when I had all the wheel alignment done a month before with Proof and was even done by pro tyre next to there company, the number plate I had put on had black tap all over my car where they didnt cut it to size, missing bolts and trim in the engine bay and wheel arches, the car come back to me aboustly filthy inside and the engine
Worst company repairer ever! My car went in to the repairer for a 15 day repair took more then double the time following month I got my car back for it to still have problems with the wheel alignment and they said that its not accident related when I had all the wheel alignment done a month before with Proof and was even done by pro tyre next to there company, the number plate I had put on had black tap all over my car where they didnt cut it to size, missing bolts and trim in the engine bay and wheel arches, the car come back to me aboustly filthy inside and the engine
D. Probert
Dec 04, 2018
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Worst company ever encountered. Car repair not sorted properly. Car was painted without repairing all accident dents. Car returned with masking tape not removed. Missing trim parts. Interior of the vehicle was not valeted and covered in body shop dust.
Complained and returned the car to the company with a list of issues. Still came back with complaint issues not sorted. If you want a proper body shop then look elsewhere.
Complained and returned the car to the company with a list of issues. Still came back with complaint issues not sorted. If you want a proper body shop then look elsewhere.
Mark Trotman
Jul 29, 2018
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Twice now I've been there through my insurance...yes they do a good job at repairing my car but twice now the cars come back with marks or scratches on it....first time I spotted it when collecting the car so they repaired it...2nd time I've just noticed the marks about a week later so I can't do nothing about it