Business Details
43 Years
experience
Emergency
services
Trusted Letting Agents in Haywards Heath & Hassocks
Stuart & Partners is a family-run, multigenerational letting agency with offices in Haywards Heath and Hassocks, offering 39 years of dedicated experience in property lettings. Established in 1983, we pride ourselves on delivering a personalized service tailored to the unique needs of both landlords and tenants. Our local team, supported by trusted tradespeople and extensive marketing campaigns, ensures properties are managed to the highest standards across Mid Sussex, West Sussex, and North Brighton.With a reputation built on trust and expertise, we provide free valuations, viewings, and advice, supported by a rigorous in-house training program for our staff. Our commitment to legislative compliance and tenant-landlord relationships has made us a benchmark for lettings in the region, with a portfolio ranging from studios to luxury country homes.
Services
Property Lettings
Property Management
Tenant Referencing
Property Valuations
Maintenance Services
Rental Advice
Legal Compliance Support
Emergency Repairs
Marketing Campaigns
Inventory Management
Details
- Year established: 1983
Highlights and features
- We offer over 35 years of dedicated letting experience in Mid Sussex.
- Our local team provides personalized service with in-depth market knowledge.
- Free property valuations, viewings, and expert advice without obligation.
- We maintain rigorous compliance with evolving letting legislation for landlords.
- 24/7 emergency support for urgent property maintenance issues.
Associations and certifications
- Client Money Protection Certificate
What people say
Professional and friendly service
Second to none management
Fees very reasonable
Regular flow of information
Outstanding personal service
Services
Property Lettings
We specialise in residential property lettings across Mid Sussex and West Sussex. Our services include property marketing, tenant sourcing, and tenancy agreements. With local expertise and extensive networks, we ensure landlords achieve optimal rental returns while tenants find suitable homes efficiently.
Property Management
Our comprehensive property management covers maintenance, tenant relations, and legal compliance. We handle day-to-day operations for landlords, ensuring properties remain well-maintained and tenancies run smoothly. Regular updates and transparent communication provide peace of mind for property owners.
Tenant Referencing
We conduct thorough tenant referencing to verify affordability and reliability. This includes credit checks, employment verification, and previous landlord references. Our rigorous process minimises risks for landlords while ensuring fair assessments for prospective tenants seeking rental properties.
Emergency Repairs
24/7 emergency repair services address urgent property issues. Our local tradespeople respond promptly to maintenance requests, minimising disruption for tenants and protecting landlords' investments. This service ensures compliance with safety regulations and tenant living standards.
Legal Compliance Support
We provide expert guidance on evolving letting legislation. From gas safety certificates to deposit protection schemes, our team ensures landlords meet all legal requirements. Regular updates and documentation support help property owners avoid legal pitfalls in the rental market.
People
Samuel Wells
Managing Director
Samuel leads Stuart & Partners with over 20 years of letting experience. He oversees strategic operations and maintains client relationships, ensuring the company's family values and high standards are upheld across all services.
Emma Wells
Director
Emma manages day-to-day operations and staff training. With 15 years in the business, she focuses on maintaining exceptional service quality and implementing innovative letting solutions for landlords and tenants.
Simon Zoratti
Office Manager
Simon coordinates office operations and client communications. His 10 years of experience ensures smooth administrative processes and efficient support for both property owners and tenants across the region.
Helen King
Lettings Negotiator
Helen assists clients with property searches and tenant applications. She provides personalized support to match tenants with suitable properties while helping landlords maximise their rental potential in competitive markets.
Sue Hamilton Devine
Senior Negotiator
Sue handles premium property listings and high-value landlord accounts. Her expertise in luxury rentals and extensive local knowledge make her a key contact for discerning property owners and tenants in sought-after areas.
Questions
What areas do Stuart & Partners cover?
We operate in Haywards Heath, Hassocks, Burgess Hill, Hurstpierpoint, Cuckfield, Lindfield, and surrounding villages across Mid Sussex, West Sussex, and North Brighton.
What fees do you charge landlords?
Our fees are clearly displayed online and in offices. They include letting fees and management charges, with no hidden costs. Detailed breakdowns are provided before service commencement.
How do you handle property maintenance emergencies?
We offer 24/7 emergency repair services through our local tradespeople network, ensuring urgent issues like heating failures or leaks are resolved promptly for tenants and landlords.
What tenant referencing checks are required?
We conduct credit checks, employment verification, previous landlord references, and right-to-rent documentation to ensure tenant suitability and legal compliance for property rentals.
Can I get a free property valuation?
Yes, we provide free, no-obligation property valuations for landlords considering letting their properties, conducted by our experienced local valuation team.
How quickly do properties let?
Most properties are advertised up to two months in advance. The average time to let depends on location, pricing, and market conditions, with our marketing maximising exposure for quick lettings.
Reviews (5)
Dave Smith
Dec 12, 2021
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Nothing but rude to us since we moved in to our property. No heating working in our 1 year old sons room but told 2 weeks wait to fix it. After advising this is not acceptable they have advised we will be without heating for 1 week in out sons room. This firm is rude and have no concerns for us as tenants. On both occasions we have been shouted at and spoken to very rudely but 2 members of staff. Emma and Lisa have no right to speak to us in this manner !!!!! Disgusted by your company and professional manners.
Sammy Lol
Sep 26, 2021
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Positive:Professionalism,Quality,Responsiveness,Value
Amazing service, any worries they will put you at ease
Sue is amazing and extremely helpful thank you again for all your help
Amazing service, any worries they will put you at ease
Sue is amazing and extremely helpful thank you again for all your help
David Osborne
Aug 18, 2020
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Stuart & Partners have been a breeze to deal with. Every question we have asked, always been answered within 24 hours with a reply from landlord also! Any help you need, they are there to assist you with ease & I couldnt recommend them enough! Thank you!
Kate Jones
Aug 08, 2019
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I would absolutely recommend Stuart and Partners. The team are extremely helpful and friendly, they get back to you quickly and are really fair.
Sadly, I have moved away but if I ever rented in Haywards Heath again I wouldn't hesitate to go through Stuart and Partners.
Sadly, I have moved away but if I ever rented in Haywards Heath again I wouldn't hesitate to go through Stuart and Partners.
Marcin Dylowski
Dec 14, 2018
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We have just move our after 1.5 years of living in Sussex and renting from Stuart & Partners. We had a very good experience before and during our tenancy. The agents responded quickly to any issues we raised. We haven't had any bigger issues with getting our deposit back as we kept our property clean at all times. Good agency.