Business Details
Emergency
services
Your Trusted Drainage Experts in Hertfordshire
Established over four decades ago, Drain Call Services has built an unparalleled reputation as Hertfordshire's trusted drainage specialists. As the first drainage contractor to receive Hertfordshire Trading Standards Trustmark accreditation and a Which? Trusted Trader, we combine industry-leading expertise with family-run values. Our directly employed engineers undergo rigorous training, including CITB Health and Safety Awareness and DBS checks, ensuring every service call meets the highest standards of professionalism and safety. Operating 24/7 across Hertfordshire, Bedfordshire, South Cambridgeshire, North London, and North West Essex, we serve both domestic and commercial clients with urgent and preventative drainage solutions.Our investment in cutting-edge technology enables non-invasive diagnostics through CCTV surveys and trenchless drain relining, minimising disruption while maximising longevity. With transparent pricing and immediate response capabilities, we've maintained 100% customer satisfaction across thousands of 5-star reviewed jobs. Our local knowledge spans key locations including Letchworth, Hitchin, Welwyn Garden City, and St Albans, where we've resolved complex drainage issues for generations of homeowners and businesses. Backed by comprehensive liability insurance and official accreditations, we guarantee reliable service delivery from initial consultation to final resolution.
Services
Drain Clearance
Preventative Maintenance
CCTV Drain Survey
Drain Relining
Root Cutting
Drain Excavation
Blocked Toilet Repair
Highlights and features
- 40+ years of specialist drainage experience across Hertfordshire
- 24/7 emergency response with same-day solutions guaranteed
- Directly employed, DBS-checked engineers with CITB certification
- Transparent pricing with no hidden fees or call-out charges
- Non-invasive trenchless technology minimising property disruption
Associations and certifications
- Hertfordshire Trading Standards Trustmark
- Which? Trusted Trader
What people say
5* reviews
100% satisfied customers
24/7 support available
Knowledgeable staff
Over 40 years experience
Services
Drain Clearance
Our 24/7 drain clearance service resolves urgent blockages using high-pressure water jetting and specialist equipment. Available across Hertfordshire and surrounding areas, we tackle domestic and commercial drainage emergencies with same-day response. Engineers utilise real-time CCTV diagnostics to identify and remove obstructions caused by debris, grease, or tree roots.
CCTV Drain Survey
Advanced CCTV surveys identify hidden drainage issues without excavation. Our high-resolution cameras inspect pipe integrity, locating cracks, root ingress, or collapse. This non-invasive method provides detailed reports with recommended solutions, ensuring targeted repairs and cost-effective maintenance planning for residential and business properties.
Drain Relining
Trenchless drain relining offers minimal disruption pipe replacement. Using cured-in-place pipe (CIPP) technology, we install durable liners inside damaged drains without excavation. This method extends drainage system lifespan while maintaining structural integrity, ideal for repairing underground pipes beneath buildings or landscaped areas across Hertfordshire.
Preventative Maintenance
Scheduled maintenance plans prevent costly emergencies through regular inspections and proactive cleaning. Our tailored programmes for homeowners and commercial clients include root cutting, high-pressure jetting, and CCTV monitoring. This approach extends drainage system longevity while ensuring compliance with hygiene and safety standards.
Emergency Services
Round-the-clock emergency support addresses urgent drainage crises with immediate action. Our fully equipped response vehicles operate 365 days a year, resolving critical issues like sewer flooding or complete blockages. Direct call handling ensures no call centre delays, with engineers dispatched within minutes to locations across Hertfordshire and beyond.
Questions
Do you offer 24/7 emergency drainage services?
Yes, we provide 24/7 emergency drainage services across Hertfordshire and surrounding areas, with immediate response guaranteed.
Which areas do you cover?
We serve Hertfordshire, Bedfordshire, South Cambridgeshire, North London, and North West Essex including Letchworth, Hitchin, and St Albans.
What drainage services do you provide?
Our services include drain clearance, CCTV surveys, trenchless relining, preventative maintenance, root cutting, and excavation.
Are your engineers qualified?
All engineers are directly employed, DBS-checked, and CITB Health & Safety trained with 40+ years combined industry experience.
What accreditations do you hold?
We are Hertfordshire Trading Standards Trustmark accredited and Which? Trusted Trader approved for quality assurance.
Reviews (4)
Ella Webb
Jan 13, 2022
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Friendly, helpful service with full explanation of what to expect so there were no surprises. Prompt and hardworking. Completed the job (soakaway) on time and to budget. Good job, thanks
Keith Richardson
Jul 08, 2021
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I've used Draincall for several year where I used to work they are very professional in what they do from blocked drain to drain repairs and they turn up when they say they will I would recommend these to any one
Sandra Bohme
May 20, 2021
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Excellent service from the friendly,polite phone call to the prompt drain clearance by Daniel! I highly recommend this company and I would certainly use them again!
Alex Palmer
Jan 31, 2021
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Fantastic service! We managed to book an appointment for the next morning very easily. Daniel the Engineer arrived on time and was incredibly helpful and fixed our issue with the drains very quickly. The service is very professional, reliable, clean and reasonably priced. Highly recommended.
