Business Details
20 Years
experience
Your Trusted Travel Partner in Borough Green
Founded in 2006 by Lisa and Jayne, our travel agency has grown from a small office in Borough Green to a trusted name in the industry. With over 100 years of combined experience, our team prioritises personalised service, leveraging partnerships with major tour operators and specialist companies to curate tailored travel experiences. We operate as an ABTA and ATOL bonded agent, ensuring financial protection for our clients while offering expert guidance on destinations, seasonal considerations, and competitive pricing.Our independent status allows us to select the best service providers, and we maintain a client-centric approach, building long-term relationships through transparency, reliability, and dedicated support throughout the booking process and beyond. We pride ourselves on combining industry expertise with a passion for travel, ensuring clients receive both value and peace of mind.
Services
Holidays
Cruises
Tours
Travel Insurance
Visa Assistance
Details
- Year established: 2006
Highlights and features
- We are ABTA and ATOL bonded, ensuring financial protection for your bookings.
- Our team has over 100 years of combined travel industry experience.
- We offer competitive pricing matched with personalised, expert advice.
- We partner with major tour operators and specialist companies for diverse options.
- We prioritise long-term client relationships through transparent, dedicated support.
Associations and certifications
- ABTA
- ATOL
Services
Holidays
We curate tailored holiday packages to destinations worldwide, combining competitive pricing with expert guidance on seasonal travel. Our clients benefit from ABTA and ATOL financial protection, ensuring peace of mind. With partnerships across major tour operators, we offer diverse options from short breaks to luxury escapes.
Cruises
Our cruise specialists provide access to global itineraries, from river cruises to ocean liners. We offer competitive rates and detailed advice on selecting the right cruise line, cabin type, and destinations. Clients receive full bonding protection and personalised support from booking to departure.
Tours
We arrange escorted tours and independent travel packages to popular and niche destinations. Our expertise ensures value-for-money itineraries with handpicked accommodations and activities. Clients receive pre-travel consultations to align tours with their preferences and budget.
Travel Insurance
We offer comprehensive travel insurance policies to safeguard against unforeseen disruptions. Coverage includes medical emergencies, trip cancellations, and baggage loss. Policies are tailored to specific travel needs, with clear terms and 24/7 assistance support.
Visa Assistance
We provide guidance on visa requirements for global destinations, including document preparation and submission processes. Our service ensures compliance with entry regulations, reducing stress for clients planning international trips.
People
Lisa Barnes
Owner/Director
Lisa began her travel career in 1984 and has visited destinations including the Seychelles, Safari regions, and Italy. She co-founded LJ Travel in 2006, bringing decades of expertise in curating memorable holidays.
Jayne Otto
Owner/Director
Jayne transitioned from banking to travel in 2006, leveraging her passion for global exploration. She specialises in family holidays, cruises, and villa stays, offering clients insights from her extensive travels to Europe, Asia, and Africa.
Karen Ribbands
Travel Consultant
Karen joined the industry in 1986 and LJ Travel in 2013. Her career spans diverse destinations, enabling her to provide clients with practical advice on creating dream holidays backed by professional expertise.
Tracy Sparshott
Travel Consultant
Tracy returned to travel after a 19-year hiatus, bringing fresh perspective to client service. Her favourite destinations include Sicily and Canada, and she focuses on helping clients explore Greek Islands, Canada, and the Far East.
Questions
What protections apply to my booking with LJ Travel?
We are ABTA and ATOL bonded, offering financial protection for eligible bookings. Specific coverage depends on your tour operator; we confirm protection details before you book.
Can you match prices found online?
We aim to offer competitive rates. If you find a lower price elsewhere, contact us before booking, and we will endeavour to match or beat it.
Do you offer 24/7 customer support?
Our office hours are standard, but we provide emergency contact details for urgent matters outside regular hours.
How do I book a holiday?
Contact us via phone or email with your travel dates and preferences. We will tailor options, confirm availability, and guide you through the secure booking process.
What destinations do you specialise in?
We offer global destinations, with expertise in Europe, the Mediterranean, cruises, and bespoke tours. Our consultants provide tailored recommendations based on your interests.
Can you assist with group bookings?
Yes, we handle group travel arrangements, coordinating accommodations, transfers, and activities to suit your party's needs and budget.
Reviews (4)
Nicola Collett
Jul 19, 2021
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Great staff, the team will always work to your budget and they helped me go on my dream holiday to Kenya on safari which was absolutely amazing, they are caring and have your best interest at heart
Rebecca Howland
Oct 08, 2020
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Excellent, tjhorough, speedy service. Took on board all our preferences and found us the Percocet holiday. Highly recommend
Shauna Penni Pennington
Aug 14, 2020
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Best travel agents around by far! Staff always go out of their way to accommodate you and make sure your trip is protected and safe. Very important nowadays!! I have personally used them for years and will not go anywhere else! Highly recommend to all!
Ros Malkin
Oct 16, 2016
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Always so helpful and friendly, lots of different destination ideas, my holidays are always extremely well organised, many thanks
