Business Details
18 Years
experience
Emergency
services
Trusted Drainage Installation & Maintenance Services
Boxall Ward was established in 2008 to provide comprehensive supply, installation, and maintenance of private off-mains drainage systems, sewage treatment plants, septic tanks, and soakaways across Sussex and the Southeast. Our workforce includes dedicated installation teams and three certified service engineers, ensuring high standards are consistently met. In 2012, Boxall Ward (Services) Limited was formed to focus on annual maintenance and servicing of sewage treatment systems, ensuring compliance with environmental regulations. With over 27 years of experience in the drainage sector, Andrew Boxall personally installed more than 500 off-mains systems, leveraging his expertise to deliver tailored solutions for every client.Ruth Ward manages company administration, while Jane Spano oversees service scheduling and contract renewals. Our service engineers, including Andrew Dargan and Steven King, hold British Water accreditations, ensuring technical excellence. We specialize in designing and installing systems that meet Environment Agency discharge requirements, from single-house applications to commercial sites. Our reputation for quality workmanship and attention to detail has been built over decades, serving both domestic and commercial clients in rural areas without mains drainage. We pride ourselves on transparency, reliability, and delivering stress-free solutions for all drainage needs.
Services
Sewage Treatment Plant Installation
Septic Tank Servicing
Land Drainage Solutions
Compliance Surveys
Groundworks
Emergency Repairs
Flood Risk Assessments
Cesspit Maintenance
Soakaway Installation
Drainage System Design
Details
- Year established: 2008
Highlights and features
- Over 20 years of specialized experience in off-mains drainage systems
- British Water-certified engineers for technical excellence and compliance
- Full-service provider from design to installation and ongoing maintenance
- Proven track record with 5-star customer testimonials and repeat clients
- Compliance with Environment Agency discharge regulations guaranteed
Associations and certifications
- British Water
What people say
Excellent work
Impressed with tidiness
Reliable and friendly
Stress-free solutions
5-star service
Services
Sewage Treatment Plant Installation
We design and install modern sewage treatment plants tailored to property requirements, ensuring compliance with environmental regulations. Our process includes system selection, excavation, electrical connections, and landscaping. With over 500 installations completed, we guarantee efficient waste management solutions for both domestic and commercial properties.
Septic Tank Servicing
Regular servicing of septic tanks to maintain functionality and regulatory compliance. Our engineers test effluent quality, advise on emptying needs, and perform necessary repairs. We offer service agreements with discounted parts and priority emergency response for long-term reliability.
Land Drainage Solutions
Custom land drainage systems to prevent flooding and waterlogging in residential and agricultural areas. We use advanced trenching techniques and durable materials to create sustainable solutions, including sports field drainage and flood risk mitigation for properties in high-water-table regions.
Compliance Surveys
Detailed compliance assessments for property sales, identifying discharge regulation adherence. Our surveys cost 200 + VAT, significantly less than full drainage reports, and include actionable recommendations to achieve compliance without unnecessary expenses.
Emergency Repairs
Prompt repair services for failed drainage systems, including septic tank replacements and soakaway restoration. Our team responds quickly to emergencies, minimizing property disruption while implementing lasting solutions for both residential and commercial clients.
People
Andrew Boxall
Director
With 27 years of drainage expertise, Andrew established Boxall Ward in 2008. He personally installed over 500 off-mains systems and oversees all technical operations, ensuring compliance with environmental regulations and client satisfaction.
Ruth Ward
Office Manager
Ruth manages administrative and financial operations for both Boxall Ward entities. She ensures smooth business processes and client communication, working with Claire Beatty to maintain efficient office operations.
Jane Spano
Service Administrator
Jane coordinates maintenance schedules, service visits, and contract renewals. She serves as the primary contact for service clients, ensuring timely communication and organization of repair and maintenance work.
Andrew Dargan
Service Engineer
A British Water-certified engineer with 25 years of experience, Andrew specializes in servicing and repairing sewage treatment systems. He provides technical expertise for maintenance contracts and emergency repair work.
Steven King
Service Engineer
Steven oversees servicing operations alongside Matthew Boxall. With extensive field experience, he ensures all maintenance work meets regulatory standards while maintaining client property integrity during service visits.
Questions
What areas do you serve?
We operate across West Sussex, East Sussex, Surrey, Hampshire, and Kent, with the ability to assist in other regions upon request.
Do you offer emergency drainage services?
Yes, we provide emergency repair services for urgent drainage issues and system failures.
Are your engineers certified?
All our service engineers hold British Water accreditations for technical proficiency in sewage treatment systems.
How do you ensure compliance with regulations?
We design and maintain systems according to Environment Agency discharge requirements, providing compliance reports when needed.
What payment methods do you accept?
We accept major credit/debit cards and bank transfers for our drainage installation and servicing work.
Can you help with septic tank compliance checks?
Yes, we offer cost-effective compliance checks starting at £200 + VAT to assess system adherence to regulations.
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