Pilgrims Way Nursing Home

Business Details

42 Years

experience

Emergency

services

Trusted Elderly Care in Maidstone, Kent

Established in 1984, Pilgrims Way Nursing Home is a family-run care facility dedicated to providing exceptional elderly care in a warm, homely environment. Our 64-bed purpose-built home, located in Maidstone, Kent, offers 24/7 nursing and residential care, supported by fully trained staff with over 27 years of collective experience. We prioritise individuality, ensuring residents receive personalised care while maintaining independence through tailored activities and private spaces. Our facilities include en-suite rooms, well-maintained gardens, and the Coach House, a smaller unit promoting privacy. Accredited by the Care Quality Commission, we uphold rigorous standards, offering respite, palliative, and long-term care for those aged 65 and above.

Residents enjoy social engagement, regular visits from family, and access to amenities like hairdressing and chiropody services. Our philosophy centres on dignity, respect, and security, fostering a community where residents feel valued and comfortable. With easy access to London and local transport links, we combine convenience with serene countryside surroundings. Testimonials highlight our friendly staff, high-quality care, and homely atmosphere, reflecting our commitment to enhancing residents' quality of life.

Services

Elderly Care Nursing Care Residential Care Respite Care Palliative Care Long Term Care Short Stays Physical Disability Care Terminally Ill Care Coach House Residences

Details

Year established: 1984

Highlights and features

We have over 27 years of experience in elderly care.
Our family-run approach ensures personalised attention.
24/7 care provided by fully trained, specialist staff.
We offer tailored activities and independence-focused support.
Our facilities include en-suite rooms and serene gardens.

Associations and certifications

Care Quality Commission
National Care Standards Commission

What people say

Spacious room Friendly staff Good care levels Tasty food Enjoy social activities

Website

Update Listing

Services

Elderly Care

Our Elderly Care service provides tailored support for residents aged 65 and above, focusing on dignity, independence, and emotional well-being. With 24/7 trained staff, we address individual medical and physical needs in a homely environment. Residents enjoy en-suite rooms, social activities, and access to gardens, ensuring a fulfilling lifestyle.

Nursing Care

Nursing Care at Pilgrims Way offers round-the-clock medical assistance for residents with complex health needs. Our specialist carers deliver personalised care plans, ensuring comfort and stability. The service includes regular health assessments, medication management, and collaboration with healthcare professionals to maintain high clinical standards.

Respite Care

Respite Care provides temporary support for individuals requiring short stays, offering relief to caregivers. Our facility ensures a comfortable stay with access to full care services, recreational activities, and private accommodations. This service maintains continuity of care while promoting social engagement and relaxation.

Palliative Care

Palliative Care focuses on enhancing quality of life for residents with terminal illnesses. Our compassionate team provides pain management, emotional support, and spiritual care. The service prioritises dignity and comfort, with tailored plans to meet individual physical and emotional needs in a serene environment.

Coach House Residences

Coach House Residences offer a smaller, independent living option within our grounds. Designed for privacy, this unit features en-suite rooms and promotes self-directed living while maintaining access to full care services. Residents enjoy a quieter setting with the security of 24/7 support available when needed.

Questions

What types of care does Pilgrims Way Nursing Home provide?

We offer elderly care, nursing care, respite care, palliative care, and residential care for individuals aged 65 and above.

Are there facilities for independent living?

Yes, the Coach House provides a smaller, independent living option with en-suite rooms and access to full care services.

How does Pilgrims Way support resident well-being?

We promote independence, offer tailored activities, and ensure emotional and medical support through trained staff and social engagement.

What are the admission requirements?

Admission typically requires an assessment for individuals aged 65+, though individual cases are considered based on care needs.

Is 24/7 care available?

Yes, we provide continuous 24/7 care with experienced staff trained to meet residents' medical and physical needs.

What amenities are available?

Our amenities include en-suite rooms, gardens, communal lounges, hairdressing services, and regular social activities.

Reviews (3)

Write a Review

Emily Peebles

Nov 02, 2019 Report

I hate having to complain but i am generally concerned for the care of your loved ones in this carehome and their well being. Please DO NOT put your love ones here!!!!
Trying to feed someone whilst they are laying in their own filth with the buzzer on (which had been on a while) and no one attending then a nurse more concerned about feeding than cleaning the bed and my family member. Feeding someone whilst dirty whilst their immune system is already knocked due to chemo to me is a no brainer! Raise concern and the manager just has no real response or care. Out of date PAT test, extensions plugged

Jenny Pickwell

Jun 04, 2019 Report

Has not been good for my parent and other residents of the home, should of expected such low quality from such a bad care home.

Patrick Norris

Aug 06, 2018 Report

Very nice place, people are very friendly carers are very good, they looked after my mum for many years, whenever I went in always clean and tidy.