Business Details
23 Years
experience
Your Trusted IT Support Partner in Leicester
Established in 2003, Kazzoo IT has built a reputation for delivering flexible and reliable IT support to small and medium-sized businesses across Leicestershire and the East Midlands. Our approach focuses on understanding each client's unique operational needs, security considerations, and future goals to create tailored solutions that add genuine value. With a team of experienced professionals, we offer both comprehensive IT department outsourcing and supplementary support for existing teams. Our commitment to long-term partnerships is underpinned by high-quality day-to-day assistance and ongoing expert advice.We combine technical expertise with a client-centric philosophy, ensuring businesses benefit from secure, scalable, and efficient technology systems. Our services span network infrastructure, cybersecurity, remote support, hardware/software solutions, and website design through trusted partners. We maintain strict GDPR compliance and invest in continuous staff development to stay ahead of technological advancements. Our local community engagement includes supporting Hope Against Cancer through fundraising initiatives and collaborative events.
Services
IT Support
Network Solutions
Cybersecurity
Remote Support
Hardware & Software
Website Design
Data Cabling
Fibre Optic Cabling
Wireless LAN
IT Consultancy
Details
- Year established: 2003
Highlights and features
- We offer 20+ years of hands-on IT industry experience
- Our team provides tailored solutions based on business understanding
- We maintain strict GDPR compliance standards
- We offer both on-site and remote support options
- We support local community initiatives through Hope Against Cancer
What people say
Friendly and professional
Excellent service
Highly recommended
Knowledgeable and thorough
Efficient and reliable
Services
IT Support
Our IT support services provide comprehensive technology solutions for businesses in Leicester and the East Midlands. We offer both outsourced IT department management and supplementary support for existing teams. Our approach focuses on understanding each client's unique operational requirements to deliver tailored solutions that enhance efficiency and security. With certified professionals available for remote and on-site assistance, we ensure minimal downtime and maximum productivity for your business operations.
Network Solutions
We design and implement robust network infrastructure solutions including data cabling, fibre optic installations, and wireless LAN systems. Our expertise covers both new builds and existing system upgrades, ensuring optimal performance and scalability. We specialise in creating secure, high-speed network environments that support modern business requirements while maintaining cost-effectiveness through strategic implementation of copper and fibre technologies.
Cybersecurity
Our cybersecurity services protect businesses from unauthorised access and digital threats through comprehensive security solutions. We implement firewalls, VPNs, anti-virus systems, and device security protocols to create multi-layered protection frameworks. Our approach combines proactive monitoring with regular security updates to ensure ongoing protection against evolving cyber threats while maintaining compliance with data protection regulations.
Remote Support
Our remote support service enables rapid resolution of IT issues through secure online connections. Available for immediate troubleshooting, this service minimises downtime by addressing problems without requiring on-site visits. Using advanced remote access tools, our technicians can diagnose and fix most technical issues efficiently while maintaining strict security protocols throughout the support process.
Website Design
Through our trusted partner Caged Fish, we offer complete website design and development services. This includes custom web solutions, e-commerce platforms, and search engine optimisation. Our approach focuses on creating user-friendly, responsive websites that align with business objectives while providing ongoing technical support and maintenance to ensure optimal performance and digital growth opportunities.
People
Chris Cain
Founder
With over 20 years' experience in IT, Chris established Kazzoo IT in 2003. He leads our team with a focus on building long-term client partnerships and delivering exceptional service. A respected figure in Leicester's business community, Chris combines technical expertise with a commitment to local charity work through Hope Against Cancer.
Questions
What areas do you cover for IT support services?
We provide IT support to businesses throughout Leicestershire and the East Midlands region.
Do you offer both on-site and remote support options?
Yes, we offer both remote support for immediate assistance and on-site visits when required.
How do you handle emergency IT issues?
While we operate standard business hours, we prioritise urgent matters with prompt response times and same-day visits when necessary.
Are your services suitable for small businesses?
Yes, we specialise in supporting small and medium-sized enterprises with tailored IT solutions.
Do you provide cybersecurity services?
Yes, we offer comprehensive cybersecurity solutions including firewalls, anti-virus protection, and device security measures.
Reviews (5)
Steve Hawkins
Oct 16, 2020
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Positive:Professionalism,Quality,Responsiveness,Value
I've known and used Chris for over 10 years now, I couldn't praise him more highly.
I've known and used Chris for over 10 years now, I couldn't praise him more highly.
Laurence Duncan
Sep 21, 2020
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Positive:Professionalism,Quality,Responsiveness,Value
We have been working with the Kazzoo team for 18 months and have seen Chris and his team grow into a well rounded IT service provider with a great attitude to customer service and an incredible depth of knowledge. Most importantly I trust the team at Kazzoo to delivery on time every time.
We have been working with the Kazzoo team for 18 months and have seen Chris and his team grow into a well rounded IT service provider with a great attitude to customer service and an incredible depth of knowledge. Most importantly I trust the team at Kazzoo to delivery on time every time.
Greens Catering
May 18, 2019
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Chris and his team are fantastic, a friendly approachable service with outstanding knowledge for all of your I.T solutions. I would had no hesitation in recommending kazoo.
Scott Doherty
Nov 08, 2018
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Id like to thank you for the excellent service you have provided
our company over the last 6 months. We had been with our previous IT provider for 3 years but had
grown disillusioned with their lack of any proactive support. Since
changing to Kazzoo, you have done everything you can to resolve
our problems without just trying to sell us new computers. I also
appreciate the swift response to any issues that we have, if you
cannot answer straight away, we usually get a call back within 5
minutes. I would have no hesitation in recommending your company to any
of my customers.
our company over the last 6 months. We had been with our previous IT provider for 3 years but had
grown disillusioned with their lack of any proactive support. Since
changing to Kazzoo, you have done everything you can to resolve
our problems without just trying to sell us new computers. I also
appreciate the swift response to any issues that we have, if you
cannot answer straight away, we usually get a call back within 5
minutes. I would have no hesitation in recommending your company to any
of my customers.
Linda Neville
May 21, 2018
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My laptop was on its way out and I was in need of something that actually worked properly and of course, I went to Kazzoo. They were friendly, informative and know their stuff on the plus side they were compassionate and didnt highlight my deficits around my IT challenges. I would have no hesitation in recommending Kazzoo IT Solutions. The service is efficient, friendly and extremely professional.
