Business Details
35 Years
experience
Fire Safety Solutions in Watford
Established in 1991, Complete Fire Protection has grown from a small operation to a respected fire safety company based in Watford, Hertfordshire. Our team of experienced professionals brings decades of industry expertise, including technical directors and service managers with over 25 years of combined experience. We hold prestigious accreditations such as ISO 9001, FIA, and BAFE, demonstrating our commitment to quality and compliance. Our services span fire risk assessments, equipment installation, and tailored training programs, all delivered with a focus on reliability and customer satisfaction. We pride ourselves on long-term client relationships, evidenced by a 95% annual retention rate. Our fleet of eight vans and in-house technicians ensure prompt, efficient service across commercial and residential sectors.The company's museum of historic fire extinguishers reflects our deep industry heritage. We maintain transparent pricing with inclusive packages covering delivery, installation, and commissioning. Our 10-year guarantee on extinguishers exceeds industry standards, underscoring our confidence in product quality. Regular staff training and investment in modern equipment ensure we remain at the forefront of fire safety innovation. Customer testimonials consistently highlight our professionalism, punctuality, and exceptional service delivery. This combination of experience, accreditation, and client-centric approach establishes us as trusted fire safety specialists in the region.
Services
Fire Protection
Fire Detection
Fire Prevention
Fire Risk Assessment
Fire Training
Details
- Year established: 1991
Highlights and features
- We offer 30+ years of dedicated fire safety expertise
- Our technicians provide on-site commissioning with next-day delivery
- We maintain a 10-year guarantee on all new extinguishers
- Our team includes FIA and BAFE accredited professionals
- We operate a fleet of eight fully-equipped service vehicles
Associations and certifications
- NQA ISO 9001
- FIA
- BAFE
What people say
Excellent service
Brilliant training
Efficient and polite
Exceptional service
Speed of service
Services
Fire Protection
Our comprehensive fire protection services include equipment supply, installation, and maintenance. We provide tailored solutions for commercial and residential properties, ensuring compliance with current fire safety regulations. Our ISO 9001-certified processes guarantee quality installations and regular maintenance checks to ensure optimal functionality when needed most.
Fire Detection
We offer complete fire detection system design, installation, and servicing. Our solutions include advanced smoke and heat detectors integrated with alarm systems for early fire identification. Regular testing and maintenance ensure continuous system reliability across various commercial environments.
Fire Risk Assessment
Our accredited fire risk assessments identify potential hazards and provide actionable recommendations. Conducted by qualified professionals, these assessments ensure compliance with fire safety legislation while creating practical safety plans tailored to each property's specific requirements.
Fire Training
We deliver certified fire safety training programs for businesses and organizations. Our courses cover fire prevention techniques, emergency procedures, and proper equipment usage. Practical sessions ensure staff develop essential skills for real-world fire scenarios.
Fire Prevention
Our fire prevention services focus on proactive risk management through equipment maintenance and staff education. We implement comprehensive safety protocols and provide regular inspections to identify and mitigate potential fire hazards before they become critical issues.
People
Richard Mackey
Director
With nearly 30 years in the fire industry, Richard founded Complete Fire Protection in 1991. He combines technical expertise with business leadership, maintaining active involvement in company operations while overseeing strategic direction.
Alex Byron
Technical Director
Alex has 25 years of fire safety experience, managing risk assessments and training programs. He ensures technical compliance while maintaining customer relationships, balancing operational responsibilities with his passion for music as a professional DJ.
Dave Wright
Service Manager
With 23 years at the company, Dave specializes in fire hose reel systems and dry riser testing. He coordinates daily operations while maintaining customer relationships, combining technical expertise with his enthusiasm for fishing and outdoor activities.
Tom Mackey
Team Member
Tom joined in 2010, bringing mechanical expertise and a passion for vehicle modification. As Richard's son, he contributes to both technical operations and community initiatives, having completed charity challenges like the Urban All Stars Rally.
Kelly Jackson Bowtell
Fire Systems Technician
Kelly has been with the company since 2010, specializing in fire systems installation and maintenance. He combines technical skills with classic car restoration as a hobby, reflecting the company's appreciation for mechanical heritage.
Questions
What fire safety services do you offer?
We provide fire protection systems, detection equipment, risk assessments, staff training, and fire extinguisher maintenance across Hertfordshire.
Are your technicians certified?
Yes, our team holds FIA and BAFE accreditations with ISO 9001 certification for quality management processes.
Do you offer emergency services?
While we don't provide 24/7 emergency response, we prioritize urgent requests and offer next-day equipment delivery through our local fleet.
What areas do you cover?
We primarily serve Hertfordshire from our Watford base, with regular clients across commercial and residential sectors.
What payment terms do you offer?
We operate 28-day payment terms for 99% of customers, with all services available on a 'pay as you go' basis.
Do you provide fire safety training?
Yes, our accredited training courses cover fire prevention, equipment use, and emergency procedures for businesses of all sizes.
