Business Details
50+ Years
experience
Emergency
services
Your Trusted Partner for UK Accident Repair Services
Established in 1953, we are one of the UK's leading independent accident repair groups with 15 strategically located centres across Scotland, Cumbria, North West England, and the East and West Midlands. Our team of ATA, NVQ, and SVQ accredited technicians utilise cutting-edge equipment to deliver manufacturer-standard repairs for over 20,000 vehicles annually. We maintain BS10125 and Kite Mark accreditations while holding approvals from all major insurance companies and vehicle manufacturers including Vauxhall, Peugeot, and Fiat. Our investment in technology, training, and infrastructure ensures we provide comprehensive solutions for accident repairs, structural aluminium work, and electric vehicle servicing.With a proven track record of industry recognition through awards like the Direct Line Group Best for Customer Care, we combine technical expertise with customer-focused service. Our nationwide coverage and 24/7 recovery options demonstrate our commitment to accessibility and reliability. We maintain transparent communication throughout the repair process, offering replacement vehicles in line with insurance policies. Our dedication to continuous improvement has seen us grow to become the fifth-largest independent accident repair group in the UK while maintaining our founding principles of quality and exceptional service.
Services
Accident Repairs
Structural Aluminium
Electric Vehicle
Air Conditioning
Cosmetic Repairs
Tyre Fitting
ADAS Calibration
Mechanical Servicing
Alloy Wheel Repair
Paintless Dent Removal
Details
- Year established: 1953
Highlights and features
- Approved by all leading insurance companies and accident management groups
- Maintain BS10125 and Kite Mark quality accreditations
- Technicians trained to ATA, NVQ and SVQ standards
- Specialist electric vehicle repair facilities with Level 3 accreditation
- Five decades of continuous service with nationwide coverage
Associations and certifications
- BS10125
- Kite Mark
What people say
Excellent service
Kept up to date
Efficient process
High standard
Helpful staff
Services
Accident Repairs
Our comprehensive accident repair service handles both fault and non-fault claims using manufacturer-approved methods. Technicians with ATA, NVQ and SVQ accreditations work in facilities equipped with the latest diagnostic tools and equipment. We maintain BS10125 and Kite Mark accreditations while following strict quality control procedures to restore vehicles to pre-accident condition.
Structural Aluminium
Specialist structural aluminium repair centres in Edinburgh, Perth and Lincoln feature dedicated repair labs with contamination-free environments. Our technicians undergo specific manufacturer training for advanced metalwork techniques. We maintain compliance with vehicle manufacturer specifications through regular audits and equipment upgrades to ensure safe, precise repairs.
Electric Vehicle
Level 3 accredited electric vehicle repair facilities with specialist bays for hybrid and EV maintenance. Our trained technicians follow strict safety protocols for high-voltage systems while maintaining manufacturer warranty compliance. We use dedicated diagnostic equipment for electric powertrains and battery management systems, ensuring safe handling of advanced vehicle technologies.
Air Conditioning
Our air conditioning service includes system drain, clean, re-gas and leak detection using manufacturer-approved refrigerants. Technicians perform pressure tests and component inspections to restore optimal cooling performance. We follow annual service recommendations to maintain system efficiency and prevent breakdowns during peak usage periods.
Cosmetic Repairs
Fast-track cosmetic repair service addresses minor damage including stone chips, paint scratches and alloy wheel damage. Our smart repair techniques restore vehicle appearance without full resprays. We specialise in headlamp restoration, plastic panel repairs and paintless dent removal while maintaining structural integrity and aesthetic quality.
Questions
What types of vehicle repairs do you specialise in?
We specialise in accident repairs, structural aluminium work, electric/hybrid vehicle repairs, air conditioning services, and cosmetic repairs including paintless dent removal.
Are your technicians qualified to manufacturer standards?
Yes, our technicians hold ATA, NVQ and SVQ accreditations and follow manufacturer-approved repair methods using genuine replacement parts.
Do you work directly with insurance companies?
We're approved by all leading insurers including Direct Line, Aviva, and Admiral, handling claims directly with full transparency throughout the process.
What areas do you cover across the UK?
We operate 15 centres covering Scotland, Cumbria, North West England, and both East and West Midlands regions with nationwide recovery options.
Do you offer emergency vehicle recovery services?
Yes, we provide out-of-hours recovery services available on request through your local centre's emergency contact number.
How can I track my vehicle's repair progress?
We provide a digital tracking app for real-time updates, with regular personal communication from our customer care team throughout the repair process.
Reviews (6)
Mr. Pickle
Jan 13, 2022
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30 for an estimate and if you turn up without an appointment, due to COVID you are turned away? How bizarre. All other businesses are open as normal as what difference does a telephone call beforehand make, does is somehow prevent COVID? Guidance doesnt say anywhere that customers should be prevented from entering a business, that was two years ago! Immediately afterwards I walked into several other business, including a main car dealership, and they were only too delighted to have a new customer walk in. I can only assume that Brooklands doesnt like new customers and I will gladly take
Jeffrey Callaway
Sep 06, 2021
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Great people Very muched welcome there suggestions. If you have any enquiries give them a call. If I had a private repair then they would be my first choice
Kevin Falconer
Aug 12, 2021
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Can only comment on initial experience. Insurance estimate. Staff were efficient, friendly and polite. Assessor happy to explain things to me as we went. Will update after further experiences.
Sam Ima
Jul 06, 2021
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You need to have video or photos as evidence before you send your car to this repair centre, I had a bad expertise with them. Make sure you send them before they start the job as correspondence.
Services:Body & Trim,Painting
Services:Body & Trim,Painting
Jesse Pinter
Jan 11, 2021
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I was told to come here by my insurance company. I was reading the reviews before hand and i can honestly say they are true, Paula at the front desk was very rude and dismissive, she isn't the greatest person to see when you first walk into the company, my car had some damage to the drivers side front, from the bumper to the drivers door, the communication was very poor, i had to call in for my updates and all I got was short descriptions of what happening, the repair was taking a very long time and each time I called they kept saying it was waiting to go into paint or it failed "quality control
Ian Holt
Dec 25, 2020
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First class service , very lovely lady on the front counter, very helpful. Old transit with body damage. Came out looking like a new van . Emails , texts almost daily showing the progress .insurance claim so I can't vouch on the prices ,but definitely a really good experience all round . Plenty of parking , good access easy to find, great to deal with.
